Nerds On Call
| Address: | 4315 Marconi Ave b, Sacramento, CA 95821, USA |
| Phone: | +1 916-550-1802 |
| Site: | callnerds.com |
| Rating: | 4.8 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
Location
Photos 1
Reviews 17
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Alyissa NORCAL
-I took my Samsung NP300E5C - nearly brand new - in because I accidentally melted a few Jr. Mints yes only like 3/4 when I closed the lid and left it for 5 minutes to take the dog outside. -I was told by them that they had melted into my "motherboard" and my computer was unfix-able. I needed a new keyboard, quoted at $180!! -To the present: I met a guy who has a degree in computer science and its been almost a year without having this thing cleaned, looked at, or having any problems with it since I took it in. Only emotional discontent thinking that backing it up every week was mandatory because it would die any moment... -He took it apart. Not only is there a metal separation barrier between the keyboard and the motherboard, we have the pictures for evidence because I want to be compensated for what they did to my computer... they welded the keyboard into it! So we could not unsnap it and clean the Jr. Mints out. OMG! I couldnt believe it! So, Im posting this here and also other places to warn people to never take your stuff to Nerds on Call. -FYI: I have pictures to prove this as we took the thing apart just last week finally. -Use local business/people!! And, Nerds on Call: get in touch with me if youd like to buy me a new keyboard and the metal plate underneath so I can have NON WELDED computer parts where they shouldnt be!!! -Completely incompetent, liars, and played me for a fool. $180 for a keyboard? They are $35 on ebay.... and snap in!
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Jeanne Templeman
I am a self-employed consultant with a home office. I have maintained an ongoing contract for several years with Nerds on Call who provides me with great IT support when I need it. For a flat yearly fee, I can contact them by phone or by an icon on my computer so that we can "chat" and they can quickly remote in to address whatever problem Im experiencing. Technicians have also made house calls to help me with set-up, configuration, and picking up my computer to take in for repair. When they make an on site visit, thats an additional cost, but I dont mind because its part of my business overhead. I would recommend Nerds on Call.
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Donna Hintze
I have been having issues with both of my email accounts and finally got fed up and contacted my experts. Patrick helped me with both. He spent a lot of time trying to find out the reason for both. One he was able to fix but the other is still pending but we have hopes. These people are super and have been giving me great service and help since 2007. I have learned some things I can do on my own but most of it I let them do it because they know way more then I do. I have never had a bad experience with them in all these years.
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John Banger
Sadly my laptop, was running very slow and nothing I did fixed it. A friend of mine recommended Nerds On Call in Sacramento... Even though it took a couple days to get my laptop back, it now runs like a champ. Nerds On Call called me first with a free estimate, the other guys dont do that. When they called they explained what I needed done (a tune-up of sorts) and when I picked it up they showed me how to use the new tools they installed to keep it clean. Overall I am satisfied.
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Katie Walker
I do not have the knowledge, the time, nor the desire to learn about how to maintain my computer or laptop. I feel that I am in the best of hands with Nerds on Call. They provide me with a wonderful sense of security and comfort that my electronic equipment is up to the challenge of protecting me against the bad guys, and in todays world that is priceless. Thank you Nerds On Call for freeing me up to enjoy my life. YIPPEE!
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Rondale Holloway
You know, I am not an easy person to please especially when having to give someone my personal information as in my computer. However, not only have they always fixed my problems but one thing that sticks out the most is that they remain professional at all times. Shaun, I believe thats his name is one of the most remaining calm professional individual I have ever met.
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Legions Requiem
I needed a new screw for the back of the laptop I was upgrading and they were nice enough to take the screw out, let me install the new RAM right on their desk, and made sure it was functional before leaving. Their customer service was fantastic and Id would recommend them to anyone looking for helpful, and speedy service.
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Christopher Benjamin
Great experience working with this company. I am an IT professional who needed help for my grandmothers business computer that was an urgent matter and I reside two states away. I worked with Sean who was able to go out to the business and resolve the problem the same day. Very fast, efficient, and knowledgeable staff!
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Joelzel Harris
NERDS has ALWAYS provided good, reliable, service! They go to extra measures to make certain that our computer needs are met, fixed, and set up in order that the use of our computer is seamless from initial problem to final fix! Thank You So Much for ALL YOU DO! Gratefully, Joelzel Harris
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Bob Toth
Its Saturday afternoon and I just finished a session with Nerds. They fixed my printer issues and now Im back in business. I dont know any other company that would have been available to me today, so Im glad to have the monthly contract in place. I highly recommend them!
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Peggy Walsh
Nerds personnel are knowledgeable, which I guess is not so surprising but, just as important, they are patient and courteous, rare commodities in this age. Weve had an account for a number of years, and have had nothing but good experiences. Long live Nerds!
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Jan johnson
Just a few lines to let other people know.. i have been with nerds on call for about 4/5 yrs They are the the best ,very professional and on time also there to help in even with other equipment with connection issues..I WILL DEFIANTLY GIVE THEM A FIVE STAR!!!!
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john schlacter
Nerds On Call service in Sacramento was outstanding! He really listened to me. He took over my computer and made it act like a new one. The service he provided me was over and above what I asked for. You have and excellent "nerd" there and I thank him.
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Suzanne Blake
Robert S. was a-maz-ing!!!! He not only called me when I needed him to but he helped me with my hard drive and desktop....And also for whats the best t.v. out in the market for high definition.... :) This guy deserves a raise.... :)
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Judy Westlake
You guys are the BEST. I do not know much about the computer system but everyone I have dealt with over the last 15 years has always been so helpful and patient. You never hang up until the problem is resolved. THANK YOU Judy W.
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Joan McLain
I am 150% sold on Nerds on Call. I have had their service for about 4 years now and cannot say enough positive things about them. Everyone who I talk to is very computer savvy and can explain everything to me in simple terms.
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Zia m
Nerds On Call has been fantastic! They saved my laptop and I am very grateful. They have always been very helpful when I contact them. I highly recommend them, especially when you dont understand the workings of these machines.