Standard Auto Care

2240 Colfax St, Sacramento, CA 95815, USA

Address:	2240 Colfax St, Sacramento, CA 95815, USA
Phone:	+1 916-924-8040
Site:	standardautocare.com
Rating:	4.6
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 33

Reviews 8

Alex Cahill

I brought my car in to be diagnosed on 06/07/2013. Mechanic found that the Idle Control Motor had burned out which caused the Electronic Control Module (ECM) to burn out. A couple weeks later the Service Engine Soon Light came on, but went off after a few days so I didnt think much of it. The car slowly over the remaining few months started to drive bad. I would press on the accelerator and the tachometer would rev up but the car wouldnt go. I finally took it to the Infiniti dealership on 02/03/2014. They found that the Mass Air Flow sensor needed to be replaced and a further issue of the incorrect ECM had been installed in my vehicle. They explained to me that there are two different ECMs for the vehicle. One with a Traction Control System (TCS) and one without. The ECM that was installed by Standard Auto Care was equipped with TCS, but my vehicle does not have that option. Infiniti replaced the ECM with the correct part. I then went to Standard Auto Care about the fact that they installed the wrong part. The owner and a mechanic then told me that there is only one ECM for the vehicle and you simply re-flash it to work with the car, and that multiple other companies like Dodge and Ford are this way. They told me that Infiniti lied to me to up-sell an unnecessary part. Which I verified by looking on-line at three different sites that for my make and model and years before and later they all have two options; ECMs with TCS and ECMs without TCS. The owner then went on to say that I didnt give his shop the chance to check it out and that it was under their warranty still. To which I explained that the part I requested they get when they supplied my options, was a used part, and used parts and customer provided parts are not covered under their warranty. I then went on to explain that I as a consumer are not required to come back and give them a chance if I feel they did an inadequate job initially and I needed a second opinion. The owner finished the conversation repeating the fact that it was under warranty, I didnt give them a chance to look at it, Infiniti was wrong, and that Standard Auto Care would not refund my money. Their mechanics clearly do not know what they are doing and the owner obviously does not know how to run a business if he is brought facts showing his employees installed wrong parts and refuses to return their customers money.

Holly Lepore

Everyone should try out this place but especially women who always worry that they will be taken advantage of when they take their car into a shop. Ladies you wont feel this way here. They are awesome!! I had told my husband I was giving up the duty of taking the car to the mechanics because it stressed me out so much. I had a hard time understanding what was going on with the car and if I had to make a decision on what service to do I would have a knot in my stomache. That all changed with Tom the service advisor at Standard . He used visuals to explain things to me and I could finally understand what was going on and that my car needed the service. I hung around the shop and could hear Tom the service manager talk to other clients on the phone and I could tell he was trustworthy and had the wisdom to really take care of the clients first and not to just rack up a bill. Im a client for life!!!! Holly & Rick Foster 2008 Mecedes c300.

Corey Greer

Tom is truly top notch! I was referred to him by one of his long-time customers when my A/C went out. After numerous testing with the latest technology in equipment, they found the issue. And let me tell you, it was much more than just being out of coolant. They ordered the part and had me back on the road in an ice box. Now its colder than ever before and I felt that the cost was way more than fare for all the work they did. I can totally see why he has so many long-time customers. I feel like Ive gained a friend that I can trust to keep my car at its best. Super professional, friendly, trustworthy and no matter where you live in the Sacramento area, hes well worth the drive. Could just end up being the most valuable drive youve taken in a long time!!!

Jason Bove

You wouldnt take your car to get repaired without first doing proper research, right? Nope, me either. While some people just use the internet to blast honest business people with one-sided opinions, I choose to base my choices on tried and true facts. That being said, I know for a fact that Standard Auto Care has the best interest of the customer in mind when making repairs. I have known Tom for many years now, and his integrity and honesty are two of the main characteristics that make me happy to call him a friend. If you knew him too, you would know that I am not just telling tales. Give them a chance and see for yourself why Sacramento is proud to have a business such as this!

Sean Johnson

To the person that was unhappy with our prices. We are sorry if there was any confusion.We try our best help people in need as much as possible . Even with in house financing.A badly salvaged car that is worked on at home with parts installed incorrectly and to the point of damage to other components may cost more to fix....We will do our best to give a accurate prognosis of what a car needs Sometimes that is a lot of money and we will always give you the option of what is more important to fix first.. We our here to keep your car on the road and not worry about breaking down while on a trip or the commute back and forth to work. We our here to serve you. The Customer.

Angelina Jones

I couldnt have asked to be taken better care of. They towed my car to their shop for free, did not conduct any testing or perform any work without getting my authorization first, they even WASHED my car! The owner personally drove to my house to pick me up when my car was ready (for free), they gave me a rose and there was a cute little satchel of chocolates sitting on my seat when I got in my car to drive it home. My car works wonderfully now and they gave me a $25 certificate toward my next service. Their prices are a bit higher than I was hoping to pay, but definitely worth it for the level of customer service and care that my car and I both received!

Bret Rossi

I have used Standard Auto Care for several years for several of my cars, my childrens cars and my wifes car and have always gotten excellent service and great prices. They always take the time to explain any service or parts needed and give me other options if available. They do a great job from the service on your car to the friendly receptionist when you walk in the door. They guarantee their work. I really think you cant go wrong using Standard Auto Care for all your car care needs

Jeff G

I have been going to Standard Auto Care for years now because I trust their quality of work, integrity, honesty and fair pricing. It’s often very hard to put “honest” and “good” in the same sentence when speaking of auto repair shops but not so with Standard Auto Care. They are very courteous and professional from the staff to the owner Tom. Tom is a great guy and has become more of a friend than just the auto shop that does my repairs. I would recommend them to anybody.