Address: | 1111 Harbor Blvd, Santa Ana, CA 92704, USA |
Phone: | +1 714-839-8553 |
Rating: | 3.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM |
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Thang Nguyen
I have been coming to this car wash ever since I have been driving, about 16 years now. I remember when they used to have gas pumps here. I have since moved but when I get a chance visiting family I come and get my vehicles washed here because they usually do a good job. On 2/10/16 I went to get my new truck cleaned before my grandmothers funeral which was the next day. I took a picture of the truck on the line because it was its first time here. After snapping the picture, I notice the truck hopping. The washers yell and whistle then the driver runs and jumps back into my truck and it starts rolling smoothly. The washer turns around and makes a face like whoops we f*$cked up. I then realize that the driver had left my truck in drive and that is why it was hopping when the rollers were trying to push it. Worried about my drivetrain being damaged I went to the cashier to complain and to speak to something in charge. I wanted them to document it just incase the truck would not drive in the same manner as before. This man comes out from the back office and I explain to him what happened. I see him talking to the driver from the window. I ask if I could speak to the owner just to make sure it was documented that they did not have my truck in neutral when it went down the line. She gave me a card with a manager name that had been whited out and a person named Sunny written in place. She said to leave my name and number and I would be called on 2/11/16. Its 2/13/16 and still no call and I figured as much. Just wanted to warn anybody taking their vehicle here to watch it when it goes down the line.; My truck veers slightly to the left now but I will call them Monday and try to speak to this Sunny. Dont waste your hard earned money here and risk your vehicle for people that are not careful with it. To top it off before I left I found the person in the office and he was joking and laughing with his workers in the detailing bay and I asked him what happened. He said the guy left it in gear and then walked away. One of the worst customer experiences I have encountered.
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Phil Vo
The guys here do a really good job cleaning the car thoroughly. Ive gone to some other places and there are places with slightly better prices ($5 - $10 cheaper depending on the wash) but I find this place more thorough with their cleaning. Three stars because the wash takes long. Usually a $30 wash takes them around 1 hour, and when I went for their $90 wash it was about 3 hours for them to complete. I dont know if this is normal for washing times, but Ive come to accept it and I drop off my car for half the day when I need to get a thorough clean. Remember to check in, I recall it being something like every 7th or 10th wash you get a free ($30) wash.
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SonnyyP
This car wash is extremely cheap for the amount of work thats put in! They vacuum and clean the interior depending what kind of Wash you buy. Its fast, thorough and cheap what more could you want from a car wash? I recommend going Tuesday-Thursday for discount deals but its usually busy those days so expect to wait a bit more. Definitely worth the wait though!
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Dale Gallosky
Definitely not like it used to be. Ever since the remodel inside, its not as nice. Prices are almost 50% higher, sales pitches are more persistent, and quality is much less. We always find stuff that was missed. Why spend 20 bucks when I can do it myself for a fraction of the cost and not do a bad job?
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Joey Garcia
I took my car for a Car wash over the weekend and it was the first time I was using this Car Wash Business. The costumer service was great and the service provided it was exceptional. I would recommend this place, if you are near and want your car wash.
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David Le
Still the best in the OC. Price have gone up alot since I first came here, but the services are great. WARNING: Once you tried this you may never be satisfied any where else. No, I dont work for this car wash, Im just a regular customer.
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Quan Huynh
I have my car washed here for a long time. It has expanded and has more customers. My last car wash wasnt clean as it used to. Its price is decent comparing to other places nearby. Especially when you purchase pre-purchased booklet
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Cameron Conkle
I use to go here once a week but a few years ago the ownership changed and the price went from about $22 to over $40 for a car wash? They do a good job but the price has made it not worth going. G except once or twice a year.
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gstvbrjs
I got there a little after they closed not knowing their working hours and no one was able to let me know if in fact they were already closed or not, just totally ignored my presence. You suck!
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Michael Fennell
The best car wash in Fountain Valley. Be aware that they will try to sell you a more expensive car wash than you need. They do a good job here and if you go early then the wait is not very long.
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Bihan Chen
Favorite car wash in OC. They are fast, thorough, and competitively priced. They are extremely busy on weekends, so try to go in the weekdays for minimal wait and sometimes great deals.
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Albert Gutierrez
Berry professional. The employees were awsome with their work. I like taking my truck every other thursday or Saturday. Price is fair. Keep it up :-)!,kindly Alberto G.
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dinh tran
Been washing my car here for nearly 20 years they r very thorough. Its 6 miles away vs the car wash 500 feet from my house but worth it. Owner treat customers well.
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Jjjjjjjj Jjjjjj
they suck and dont know how to talk to people and bad service I will not go back. Go to Rainbow Auto Spa In Santa Ana. Its by Westminster And Harbor.
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Luis Rios
Since it got sold, everything change, quality went down and prices went up, after going there for years, they lost my business.
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Dick Vandyk
They did a Great job. They were friendly and very helpful. I will be going there again. Thanks!
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Maria Magana
Its a carwash. I needed to wash my suv and it got washed. Customer service needs to improve
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Flor Valenzuela
One of the few Hand Car Wash near my house. They do a great job and good customer service
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Fonzy Fernandez
The best car wash place I know and I travel between Arizona, New Mexico and Texas.
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Anonymous User
Tienen buen servicio
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Sylvia De La Rosa
They didnt do a good job drying my car or cleaning the inside.
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Patsy Arseneau
No complaints here, they are always the best car wash place.
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Pablo Juarez
Buen servicio
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Eddie Mercurios
The best place to take your vehicle to get wash
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Maria Rodriguez
People work so hard...and do very nice Job.
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Tonee Thai
Getting expensive for an average car wash.
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Victor Mata
Excellent place to have your car wash.
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Original Ganster
Nice got my maxima clean inside out
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Gary Logan
Great place for a good car wash.
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Mike Castro
Not bad. All hand car wash.
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Jose Lopez
THE SERVICE HERE IS GREAT
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Esmeralda millan
They wash cars very good
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Le Kev
good place for car wash
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Elvin P. Miali
Always do a nice job
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mrjp p1
Good jobs