Address: | 1985 Lafayette St, Santa Clara, CA 95050, USA |
Phone: | +1 408-980-1717 |
Site: | westcoastautobodyandpainting.com |
Rating: | 5 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–2PM Closed |
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Anonymous User
I have a metallic gray Acura TL and the rear end was slightly dented and scratch. It is my baby! I sent an email to 6 different places in the area with pictures and a description of what I wanted fixed. Franks reply was by far the most detailed quote, so I drove over to Sunnyvale, but unfortunately he moved to Santa Clara a few blocks away from hom and so I had to drive back. When I got there, Frank was this scruffy guy that was very...well...frank. It might rub some the wrong way, but I welcome it. He stood by his quote which was one-half the quote I got at a Monterey, CA outfit, and 30% less than what I was quoted from an El Camino body shop. Frank was finished in two days and the finished product was pretty amazing. The dent was right where a bunch of metal folds together, at the edge of the top end of the rear quarterpanel. The paint matched, the dent was gone, and the scratches were nowhere to be seen. I would certainly recommend Frank to my friends. He does like to talk so be sure to have a bit of extra time on your hands. He will show you his workshop and his current work. He had a vette that I saw before and after and it really surprises me he is not running a bigger shop. I feel a little remorse when an older generation with class and precision is quickly forgotten if they are not web savvy or too good for bribery. The bottom line is, I wish I could yelp Yelp!
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Anonymous User
Frank was the only person who was willing to give me a quote for the repair work over the phone. All the other places wouldnt do so, giving me the round about of how they needed to see the car etc to estimate the cost. That would normally be the case, except I had very precise work that needed to be done, there was no guestimation involved. I gave them my exact year/make/model and told them the entire rear bumper needed to be replaced period. I would think that was enough information to provide the estimate. While others gave me the usual talk,. Frank clearly told me how much it would cost. His quote was 20% less than the other body shops. He told me he would go ahead and order the part, have it painted and all ready, so that I wouldnt need to keep my car in his shop for more than a few hours (again the other shops told me it would take anywhere between 2-4 days). Frank stuck to his quote and timelines. On the day of the repair, he gave me a ride home after I dropped off my car, and a couple of hours later came back and picked me up. If you are looking for no drama, no nonsense repairs, with someone who is honest and trust worthy, Frank should be a good bet
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Whitney Larson
Seriously, Frank is the best! He does amazing work, gives more than a fair price and is such a personable guy. I had no issues whatsoever with Westcast Auto Body & Painting. Embarrassingly enough, I had to make an appearance twice before finally coming in to have the work done (its a long story...), but he was very easy to talk to and work with. I went to three places in the area for three different quotes, as I was going to be paying out of pocket and didnt want to blow all my money on a stupid mistake. His quote was generally about $400 less than the other quotes and since I saw the awesome reviews he had on Google Plus, I had to take the plunge. In hindsight, I am extremely glad that I chose Frank. He will undefinitely be my go-to guy from now on. The car looks better than new and the price was very very hard to beat. I would reccomend him to anyone in the SJ/Santa Clara area/South Bay area. Quality work for a better price. :)
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Elaine Nguyen
My teen son discovered Frank & WestCoast Auto Body a few months when he had a collision with his BMW & needed some major work done in the front of his car. Frank and his crew did an excellent job at very reasonable prices. He took the time to search for used parts to save us money & he did extras on my sons car with the bumper at no charge. Then the 2nd time we came in was for my Mercedes which was also in a rear ended accident. Frank again, took the time to search for used parts & car came out looking better than it came in. He repainted the hood and fixed the A/C, radiator & also fixed some other things he didnt charge me for. He also offered a loaner car at no charge although we didnt need it. Id have to say Im impressed...& Im a tough critic! I will always come back to Frank for any future auto-body work & would highly recommend him to my friends/family. Honest, professional, and great quality work is what youll find!
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John Jenkins
When my front bumper fell off, I found Westcoast Auto Body to have excellent reviews. I contacted them, and Frank personally gave me an estimate over the phone. When I arrived at his location with the vehicle, he looked it over with me to get a more complete estimate. He was very understanding with my desire to get the job done on a budget, and only fixed the damages I had indicated on the vehicle. After securing some after market parts for me (to keep costs lower), he called me personally to let me know that some extra work needed to be done (which had not been apparent during the estimate), to get approval for the extra charges. On the whole, the work performed exceeded my expectations. Although the office is a little disorganized, Frank is excellent at what he does, will work with you individually to get your vehicle looking nice, and seems to genuinely care about each of his customers.
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Anonymous User
Frank was extremely accommodating and explained everything I needed to know during the estimate. His hours are also great because I could actually go in before or after work to drop off my car, unlike some other places around here that keep more 9-5 hours. Even though he isnt listed as being open on Sunday, Frank gave me a call and let me know I could come by to pick my car up on Sunday so I would be all set for the week! That saved me a lot of hassle. And most importantly, my car looks incredible now. Better than before the accident! They even replaced my headlights and fixed a small dent that I had recently discovered for free! And in record time, too. I am so grateful for their amazing work and I hope I wont have to return any time soon :)
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Mike W
I brought in our 2008 Nissan Sentra to have the damaged front bumper cover and right headlight replaced. Frank gave me the option of using dealer or aftermarket parts. I also asked about some peeling paint on the door trim of all the doors. The replacement trim parts were pricey, but Frank offered to attempt to peel off the remaining paint on them and repaint them for a much lower price. In 3 days he called me and told me the car was done. When I went to pick it up, the work he and his team had done was excellent. I was particularly impressed by the trim work they did, as all the trim they worked on looked like new and they didnt even disassemble the doors to do it. Highly recommended.