Address: | 1841 Piner Rd # 1, Santa Rosa, CA 95403, USA |
Phone: | +1 707-545-1234 |
Rating: | 5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Bruce Thompson
After 15 years with Steve as my mechanic, and him managing repairs & maintenance of all my Toyota vehicles, its easy to state that short of my grandmothers younger brother, who was an "intuitive" mechanic, I have never heard of or experienced a mechanic with the skill and personality Steve has. He is also fair, beyond any expectation, and if he cannot resolve the problem immediately, he has kept the vehicle on his time, not mine, to resolve it in a few situations. This is unheard of nowadays, and though he charges and deserves a standard shop rate, he never does unnecessary work, or maintenance beyond what is needed to keep the vehicle running in tiptop performance. Lately, he has been operating without any assistance in the shop, and though in past years I was so spoiled by being able to call the day the Orange Maintenance Reqd Light came on and I used to expect an appointment in 24-48 hrs, I totally understand that isnt possible for now. So, I just plan about a month ahead, by doing some quick math related to the mileage I drive, and then make an appointment a month Later. I am more than OK with this fact, simply b/c he is in such high demand, and I dont trust anyone else with my car, and I never will. Both his skill and integrity are unmatched anywhere!
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Lance Brown
I have been going to premier for the last few years and cant imagine going anywhere else for my rav 4. Steve has got integrity and I have always felt my car has been taken care of in a no nonsense realistic way. Only what is needed is done and never any upsale for unnecessary items. He is literally a 1 man shop, so pre-planning for maintenance items is essential, but worth it.
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Suzanne Sanders
I prefer to take my Lexus to Premier Auto Service instead of the dealer because I feel like I am getting a straight scoop on the service. In fact I started going to Steve after the dealer quoted me $3k on something I didnt need done on my car. We take all three of our cars to Premier and could not be happier. Steve is a honest guy who is not trying to make a quota.