Ulta Beauty

2080 Santa Rosa Ave, Santa Rosa, CA 95404, USA

Address:	2080 Santa Rosa Ave, Santa Rosa, CA 95404, USA
Phone:	+1 707-542-1042
Site:	ulta.com
Rating:	3.1
Working:	10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM

Location

Photos 66

Reviews 8

Christina Messina

Brow Bar is great ! Elisha in the salon is a doll , very professional and courteous and loves her job . 5 stars for them I use both services . I live really close by and go in there a lot and spend a ton of $ money . Staff there are very uppity and more concerned about how they look and the goosip of the day than customers . So sad! 2 stars for customer service you have to ask for your free gifts that you would typically get online with no issues 3 .5 stars in general as I love Ulta just not this local location .

Helen Austin

Customer service is unknown in this store. I asked for a specific nail color and the girl yelled, "We dont got that, do we?" Another one yelled back, "Nope." I looked further and was able to find it on my own. While this was going on, one was standing at the desk, on her cell phone, giving us wa-ay too much info on who she did last night. While standing in line at the check-out counter, a cashier stood back while she took a personal call, unconcerned with customers waiting for her to finish...

Scoodah Blazz

My experience at Ulta is always great. Im greeted as soon as i walk in the door with kind words and warm smiles. Also the NEW salon Manager Anitra as of October is amazing and very skilled. She is professional and respectful despite the jerks i have seen her deal with. People can be so rude but she remains humble and kind. I only met a few staff but the were just as professional, i can see the team work. Keep it up Ladies of Ulta i will be back to get my dreads colored.

Anonymous User

Hardly any products on the shelves as well as poor attitudes and inappropriate comments made by store employees. I usually stop in once a month to check if theres anything new. This 30 something ball of misery said in the most unfriendly, disgusted tone, "oh, youre back for more". Hmm, isnt that the point of a business? I have money and you want my money. They should be licking the dirt off my shoes happy that I chose to visit this substandard place.

jessica anglen

Brow bar Ashlee is awesome. Totally recommend!! I had a hair appt and I asked for something specific and showed a good quality picture. Completely horrible the outcome. Not even close, Floor manager was very nice and apologetic and tried to make up for what happened. I never received a call from the salon manager in regards to a refund or redo. Wouldnt go back to salon or recommend.

Mariah Avila

Half of the time the girls are decent. And theyll ask if you need help etc. but I cant believe I wanted to work here.. the managers are not kind at all. I applied here and I called back to see if I got the job or not and one of the managers said she "lost" my application. How professional. If I didnt get the job just tell me straight forward

Luz Kolosovskiy

Everything looked like it was picked. No one asked me for help and everything is out of stock.

Kelly Kim

So much stuff! I like the clearance aisle! Sign up to get coupons in the mail!