Bill Smith Automotive

136 N Cedros Ave, Solana Beach, CA 92075, USA

Address:	136 N Cedros Ave, Solana Beach, CA 92075, USA
Phone:	+1 858-755-3323
Site:	solanabeachautorepair.com
Rating:	4.2
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 8

Reviews 4

Patrick P

I initially called on a Friday morning to determine the cost for a car battery replacement. The woman who answered the phone told me that their computer system was down but that she would call me back when it came back online to give me a price. All Friday and the weekend went by with no call, so Monday afternoon I tried back. The system had come back online, but they forgot to give me a call. No big deal, things like that happen. The woman who had assisted me on Friday proceeded to get the information about my car and determine the cost for replacement in their computer system. She told me "$280 for the battery and $45 for the labor." I responded very politely that this seemed high for the cost of a battery and I asked, again very politely, what type of battery this was and whether that was the retail price for the battery. Her response? Its none of your business what the retail price of the battery is. EXCUSE ME?? I told her I thought that was a rude way to respond to a customer and she proceeded to hang up the phone on me. Im actually glad this happened because it saved me the trouble of dealing with a repair shop that refuses to be transparent about how they are charging you. Dont say it is "$45 in labor" if you are charging me an extra $100 markup (or whatever) for the battery. If this is how they do business in general, Bill Smith Automotive is an auto shop that should be avoided at all costs. Deceptive, and rude.

Zed star

THESE GUYS ARE THE REAL DEAL!!!After getting good work done here on my wifes car recently I booked my car in for an oil change yesterday.When Laurie said I could have the 9am slot and get my car back within an hour I thought she was pulling my leg.I was used to dropping my Nissan 350Z off at the dealer at 8am and waiting,waiting and waiting until about 1pm to get it back.I dropped my car off here at 8.59am,Fred met me in the car park and took the keys.I reminded him I wanted synthetic oil and left to walk down the street to get a latte at Lofty Coffee.Laurie phoned me at 9.45am to say the my car was ready.I was charged under $40 for 5 quarts off synthetic oil and an oil filter. UNBELIEVABLE BUT TRUE.These folk are super friendly,honest as heck and they wont rob you blind......And weve been back recently to have a new sun visor installed on my wifes Versa.Fred ordered the sun visor in for us and installed it for free.We just paid the cost of the visor.Fantastic!

Anonymous User

If you want fair and honest service this is the place to take your car! The staff is knowledgeable and friendly. More importantly, they are honest and dont try to sell you things or services you dont need. Fred, the mechanic, remembers you and your car. I wont take my car anywhere else!!

Anonymous User

The quality of the work is excellent. Prices are very fair, and both Fred and Laurie will help you arrange for getting the work done, so as to inconvenience you as little as possible. I have used Bill Smith Audo for more than 15 years, and ALWAYS been 100% satisfied.