Address: | 1735 3rd St, Riverside, CA 92507, USA |
Phone: | +1 951-226-0232 |
Site: | riversideautomobilerepairshop.com |
Rating: | 3.9 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM Closed Closed |
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annie perea
Brought the car I had at the time (Ive since junked it), to receive the free AAA inspection service. Had to make an appointment but received one for the following day. Had been having several problems with the vehicle, and wanted to see if there was anything else I didnt know was wrong. The service here was amazing. I had a million questions and they were patient and answered all questions. They were very thorough. They showed me the list of the inspection and all the problems they found. They didnt inspect everything, as I only wanted what was included in the free inspection. I was very satisfied with this establishment. They were honest and helpful and not pushy at all like dealerships. I wish I had the car inspected here before I purchased the car, as it was gonna cost more to fix than it was worth. Its amazing what a simple inspection can find. If you are interested in buying a used car from a private party, bring it here to be inspected. Yes it will cost you to be inspected (AAA inspection is one time use I believe) , but worth it in the end. I wouldnt have bought the car if I had it inspected first, I would have saved so much money. I will bring any future vehicles here even if its just an oil change, I believe their oil change comes with the inspection, it is worth it. Thank you Autotech for great service and honesty!
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Michael Pantoja
Damaged my vehicle, was unable to fix it, then refused to cover the repair costs. Took my MINI Cooper in for a water pump replacement (~$700). Unable to consistently start my car after getting it back. Had my car towed back the next day to see what the problem was. It started for them and they claimed it was the immobilizer. Once back home, it would not start again. Had it towed to Autotech a second time. After 4 days, they could not determine the problem and admitted that they did not have the proper tools to diagnose. They recommended I get it towed to a dealer. Had it towed to another mechanic that was able to identify the problem: the wiring harness that passes over the water pump was crushed (tool marks pressed into the insulation) and torn. All of the wires were bright copper (i.e. no dust or oxidation = new damage). There has been no other engine bay repairs for over 18 months. I presented documentation to the owner, Tony Solorio, including my request that he refund the original Autotech repair costs, which totaled less than the harness repair and towing fees. Tony claimed that the wires appeared to have been chewed and that there was no way Autotech could have been responsible for the damage. He refused my offer to look at the harness in person. Autotech has opted to allow third party arbitrators to decide.
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Anonymous User
My coolant is leaking and i dont know where is leaking. So I brougst my car to the there cause they seem to have good reviews, but it turned out to be a huge misleading. The first time I went their, they told me they need to insepect, the charge is 47.5. That is OK. After 1 day, they called me and told me they needed to replace a hose and a plug. Total fee is 400 dollars. Oh my god, so over price. However, I still accept it as long as they can fix my car. But they didnt fix the leak. I drove my car in highway for 70 miles and the coolant got again, engine overheated again. And I need to bring the car again back to them. They checked again and told me that there are no external leaking, but they dont in charge of any internal leaking. They dint tell me this at the first place. I spent 400 dollars and lots of time for nothing . one mont later, I saw the leak coming out under my car and I hear strange noise from my water pump again. I suggest previous it might have a small leak in water pump, now is actually becoming bigger. And they cant even find it, just using lots excuse to fool wtih me. Worse car repair shop ever! I hate the place. Worse experience ever!
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Jeff Mellinger
My wife has a BMW 328i (2008), it would stumble a little at idle. So, since she worked nearby, I had her drop the car off. They diagnosed it ($108) and said it needed new plugs and a new cabin filter. I asked how much and they quoted almost $31 per plug and with the filter and installation a total of $455. They said it needed new rear brake pads and the sensor for a whopping total of $1391. Wow, apparently these people are trying to take advantage of BMW (break my wallet) owners. I told my wife no way and changed them myself with the cabin filter in less than an hour, it was really pretty simple. I paid a little over 8 bucks per plug for the exact same one they were going to install and $23 for the cabin filter. Ill do the brakes next. Thats just plain gouging in my book. Oh, and I almost forgot, the compartment covers on each side of the cabin filter they never put back on. When my wife got home and I opened the hood, they were gone. Nice job guys! Can I have my covers back?
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Forest Blackwelder
This place is ridiculously overpriced. Went in for a basic 60,000 mile maintenance for my vehicle. They charged me 315.00 for basic services. I could have gotten this type of service done by dealership and other repair shops for the price of 178-220. In regards to services and quality there were certain factor brought up about my vehicles that DID not need to be repaired and I took it right away somewhere else and they informed it was not necessary. Unfortunately I went by word of mouth in regards to this place and was using it for years unaware of how overly inflated their prices are.
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Anonymous User
Is $90 too much for inspection? Is $150 too much for a battery? The real question Mr. Philip is: What Inspection was done ? How long time it took the Technician to inspect your vehicle? What kind of car is it? What brand of battery was used? Expensive!!! sometimes expensive is more profitable on the long run. I will go back to this place any time if I was treated right and was charged the right price for the right service and parts. By the way Ive never been to this place before but i read all the reviews and BBB report.
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Autumn Rufus
My family has know Tony for years. He has always been kind and knowledgeable. The staff at Autotech understands thin wallets and priority of making ends meet. Having said that I can honestly say that Autotech is one of the only places I will let touch my car. I never have to wonder whether their motives are sketchy. He is always on the up and up, his customers are happy and satisfy. The only thing I can say needs work, if any, is the place needs a good cleaning. But thats a given for most auto repair shop.
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Mary Markrell
Got their name from the CA DMV site. For once, the government came thru. This is a great shop as theyre friendly and didnt talk down to me because Im female. I only needed the smog inspection and ppwork but I will return soon with a tuneup request and also my husbands old truck that he wont get rid of. OK I know this is probably a female oriented comment but, they had the best magazines, Natl Geographic and readers digest. Not all tattered and dusty either. Thank you for your great service.