Address: | 1286 Lawrence Station Rd, Sunnyvale, CA 94089, USA |
Phone: | +1 800-463-3339 |
Site: | local.fedex.com |
Rating: | 3.4 |
Working: | 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–5PM Closed |
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Pete Kazama
It was my first time ever sending anything through Fedex. I understand that its a do-it-yourself/pack-it-yourself sort of thing, but the guy didnt give me any helpful advice or help. He recommended me to use a box that was clearly way too big, and after I grabbed tape to tape up my box, he tells me afterwards that I could have gotten a different one that was cheaper and that "Its too late now". Im sure this is mainly my fault, but the fact that the guy just sat there watching me and telling me things AFTER I messed up kinda ticked me off. Its my first time packaging and sending something, and a little bit more customer service wouldnt have hurt. Overall, it was a bad first experience. Hopefully next time will be better.
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Anonymous User
Beware of using Fed Ex delivery in Sunnyvale. We are refinancing and the first set of review docs to our street went to one of our neighbors. The second delivery went, not to our residence, but a business address on a completely different street with completely different street numbers a mile away from our residence. These were extremely sensitive documents that were misdelivered and now we have to try to get them back from the wrong recipient. Beware!!!
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Ritesh Theranikal
The attendant was very helpful and efficient. I was able to take my package away within minutes. Unfortunately, the store is a little far away from the main city. I was a little disappointed that I had to go so far just to get my package that had a delivery exception.
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Anonymous User
I was annoyed when I came here because FedEx tried to deliver a package to my apartment twice and left a notice on my door, instead of leaving the package with the leasing office. However, the guy working here was super nice and helpful and made me feel much better!
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Connie Perez
Honestly its been a while since Ive been here its changed a lot way nicer and theres new staff... But I loved how one of the employes took the time to help me, his name was galan sum hansom fellow helped me with the heavy package to my Car.....
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Anonymous User
This is the pickup spot if you miss delivery at home. The Google hours say open till 9pm - WRONG. I arrived at 8:05pm on a Tuesday to find the doors locked. Further, the guy inside shot me a dirty look when I knocked on the glass. Poor poor poor!
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Jae Shin
They ignored my request to leave the parcel at the doorstep and just took the package away back to their warehouse. Now I have to wait for hours to go pick it up at my own expense. What a lousy premium service.
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Ali Adhami
Today I had to run to FedEx to pick up a missed package. Even though I was late the amazing staff let me in and helped me immediately. I really appreciate that.
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Halbert Hong
They cannot find the package while they confirm the package is at the station when I try to pick up my package.
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andrea ciesla
Just got off the phone with very rude customer service. I wish there was a way to avoid fedex via Amazon!
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Kurt Stahlfeld
Horrible service. Employee told me that she didnt want to work anymore, she couldnt wait to retire
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Galen Cheung
Very quick service, she was able to get my package to me within a minute as I called before hand.
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Marilyn Wright
Parking is limited. Had to wait for a spot and it was not a high shipping time. Mid October.
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Thomas Maufer
When it absolutely positively has to be there overnight. Truth.
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Andrew Nugent
Fedex Ship Center easy to get to but parking can be tricky
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Harry SY Jung
Customer care staff in this location is very rude. Beware.
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QiYuan Li
Good customer service! Much better than UPS next door.
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Debasis Dash
Most people are very good however one lady is rude
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Ehsan Mirdamadi
There is no actual phone number for this location?
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José Rentería Jr
The location was understaffed when I visited.
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charles Jan
Easy parking, not crowded, nice people.
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Parthasarathi Dash
I got my First iPhone form this Store.
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Chester Frost
Customer service was great.
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Dave Castelletti
Met expectations, no fuss.
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Hamid Rajaei
Nice staff,friendly place
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Ashwin Guru
Nice and helpful staff.
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Anuj Bakre
Good customer service
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Seán McLoughlin
Good quick service
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Shafique Mamun
Fast not that busy
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Vikrant Singh Sikarwar
Staff was helpful.
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Ali Ayoub
Quick service
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Baha Nakib
Fast service
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Russell Porter
Super slow
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Shaon RC
Slow!!