International Salon and Spa Academy

Reviews 3

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Brittany DuMars

I just finished esthetic school here (thankfully the course is only 6 months, I could hardly handle that). First off, you will not be taught by a licensed esthetician but rather a cosmetologist. Sure they are licensed to do what we do (for the most part) but neither one have ever been an esthetician in the real world (and it shows).The instructors are all on different pages when it comes to client service procedures. One tells you this is how you (for instance) wax an ear and the other screams “NO IT’S NOT, DON’T EVER PUT WAX INSIDE SOMEONE’S EAR” (well duh, maybe make sure your co-worker should be made aware of that as well). Next, the machines we use for facials are old, which isn’t the problem, the problem is that they are unsafe. The steamers leak like crazy (right onto their electrical cord…so safe) and a few have exploded next to clients, and the 7-function machines have shocked me and many others multiple times, which is down right unsafe. The front desk staff is so rude to the students and clients alike. They called your name over the intercom with an attitude and call you 20 minutes before you lunch is up over and over until you show up (BUT if you don’t take your full hour lunch you will get yelled at by staff). They are just flat out rude and unprofessional and ALL need to be given the boot and start with fresh new faces. The women who work in the back offices will all give you a different answer if you ask them the same questions. It’s ridiculous how this school is so unprepared, unorganized, and NOT on the same page. I went to get my certificate for finishing esthetic school and SHE COULDN’T find it…EXCUSE ME? So I asked that when she did to please mail it because I didn’t want to go back up there for it and she said “uhhh I GUESS I could do that.” Well it’s not my fault you lost it. Organize your office and maybe this wouldn’t happen. Ms. Gayla, the head honcho is one of the most disrespectful women I have ever met. I understand you deal with lots of students and BS but that doesn’t give you the right to be disrespectful and rude to students you’ve never even talked to before. Way to put a bad taste in their mouth (like me for example) Not just her, but this entire school treats you like a 16 year old high school student, heck even worse than that. Beauty schools attract people of all ages and backgrounds. For instance I have a 4-year degree, wasn’t feeling fulfilled and decided to become a licensed esthetician. You have lots of students who have SERVED THIS COUNTRY, yet they don’t receive an ounce of respect from anyone at this school. You can’t expect respect if you don’t give respect. Ms. Gayla also picks and chooses if she will excuse doctors notes, etc to cover any of your absent hours. I’m pretty sure you need to have constant rules and regulations for your school; you can’t pick and choose which students will follow them. Also, we are always running out of product and materials to perform services on our clients. How am I supposed to wax someone’s leg if all I have are the itty-bitty eyebrow sticks? Or if there’s only 1 pot of soft wax in the ENTIRE school and someone else is already using it? We are always running out of waxing sticks and wax. And yet they still book us for these appointments. Whoever is in charge of ordering supplies needs to be fired. How can we tint someone’s eyebrows if we don’t have the proper product to remove the tint? I know there aren’t many choices in Colorado Springs for beauty school, but if you can, avoid this school at all costs, and if you can’t….don’t say you weren’t warned.

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Anonymous User

I have tried this beauty school three times now.... The first visit,( walk in) the receptionist asked me to take a seat. Immediately students and instructors started buzzing around whispering to each other that "someone from the state" had come to secretly observe them. I started to get a lot of glances but nobody approached me. I sat there for over 20 minutes watching instructors and students continue to whisper. There were only one or two clients being worked on in the salon and another woman (walk in) came in after me and was greeted by a student. I ended up leaving. Very strange. The second time I went, (appointment) I had a partial foil. The student said, " I am going to use my own special technique for foiling." I didnt really know what that meant, but there was not an instructor around to observe this "technique" and my hair ended up blotchy. The final time I went, there were three eerie looking mannequin heads on display at the reception desk. What was so unsettling was the fact that all of the mannequins had multicolored fingerprints up and down their necks and across their faces. I couldnt help but wonder what type of "technique" a student would have to use on an actual client to achieve the same effect. Good thing I was only there for a manicure...or was it? I followed the student into the room and she pointed to a filthy glass table and asked me to take a seat. I was now afraid to drink out of the glass of water someone had just poured for me. Who cleans around here? The manicure was fair at best and the students hands & nails seemed dirty. My only priority was to have the nails shaped but the student was unable to do this. As a matter of fact, there was hardly any filing at all. Just a very weak hand massage. I picked a polish color and since I wasnt buying the more expensive manicure, was going to have to use an already opened bottle of polish. It was so thick and clumpy that I needed to pick another color. By the time I got home, I felt so contaminated that I took the polish off, scrubbed my hands & arms and clipped my nails with a trimmer. I will not be trying this school again.

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Christin Currier

I had read the reviews before going to this salon school. I was a little apprehensive since they are students, but I was only getting a trim to get rid of the dead ends and getting my eyebrows and lip waxed. The eye brow wax looks great, but when I got home and looked under different lighting I could see there were still hairs left over on my lip. The hair there is very blonde, so its not a big deal. The hair cut looks great! I ended up asking the girl to give me a few long layers and to shorten my bangs. The only negative thing I have to say is that for a student who is about to graduate she didnt seem very confident and had to have the instructor come over several times. The entire process took close to 2 1/2 hours. That took up a big chunk of time I wasnt expecting to waste for a trim! Everyone I met was extremely nice, however, in some intstances professionalism was lacking. Students sitting around near me were talking about how they had done jail time for dealing drugs like cocaine and meth and the students washing hair were all talking negatively about their fellow students and co-workers. In my opinion, that kind of talk is does not reflect well for a place of business. That kind of talk should be left for the break room our out of ear shot of customers. While it is a school, its still a place of business. I would say, for a trim I might go back again. My total for the waxing and the haircut came to $18, so I cant complani too much. I dont see a point in paying $35 for a trim at a legit salon. So maybe Ill go back, who knows.

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