Address: | 2250 B St, Colorado Springs, CO 80906, USA |
Phone: | +1 719-540-2281 |
Site: | johnnysstarauto.com |
Rating: | 3.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Marissa Rudd
This was the least professional experience I have ever encountered regarding the auto business. Do not take your vehicle here! I dropped my car off last Wednesday morning because my brakes werent working well. The woman at the front desk let me know that they would check on my car that day, and let me know the status, and an estimate. I never heard back from them. I called them Thursday to check the status, and he said he didnt have time to look at the vehicle. He told me it would take about an hour, and they would give me a call. I never heard back from them, and had to call back Friday. He told me he looked at the brakes, and he could get it done, but not until Saturday. I called Saturday to check on the vehicle, no answer. Monday morning, I called to check on the vehicle, and they still told me they didnt have an estimate! They asked me to call back in an hour. Once I called back, they told me they would have to order another part to fix my vehicle. They never called me once. I ALWAYS had to call them to check in, and my vehicle never got fixed. After speaking with their lead mechanic, he refused to hear my claims, objectified me, and repeatedly cut me off mid-sentence. Save yourself the trouble and DONT take your vehicle here!!
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H Ranjbar
Great shop with a knowledgeable and honest people. Johnny is a nice guy and pleasure to work with. He is honest, friendly, and expert in what he does. I have brought 2 cars to him for service in the last few months and I have been extremely pleased with the quality of service and his expertise while he has charged me very reasonable. I usually dont do these on-line reviews, but my experience was so good that Im actually going to recommend him to all my family, friends and co-workers. Finding a good mechanic to trust for a superior service is not so easy to come up these days. I highly recommend this shop. Thanks for the outstanding service and customer care!
JM
Jme Estrada
Our family has been using this place for over 12 years. We recommend this shop without hesitation to all friends and coworkers (and now you) who need help for their vehicles. It is a family owned business and they are skilled, reliable, and honest. This is a family of good, decent people and they know more about auto mechanics than I could ever imagine. Knowing that we have their help available if we ever need it is a genuine blessing from God. We wouldnt go anywhere else.
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Mario h
went about 6 months ago my bmw wasnt starting they found out if was the fuel pump and they said they replaced it !! which it was a lie i went to california and car broke down again a reputable bmw shop showed me that the pump was never changed ! and they charge me 300 for the pump.. i had to pay an additonal 700 to get i replaced. if you dont believe me i can show you the old pump they never replaced. dont go there!!!
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Lindy Felix
Referred by a friend that has had really good luck with them, but ours was completely opposite! They put a bandaid on our car and charged us $1,200. Went back to try and discuss this with them and get it fixed and they demanded we get off the property. Went to another mechanic and they said that used parts were put on our car. I believe that new parts were put on and shown to us and taken off.
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Michael Kouhestani
Brought in my Toyota Avalon for 120K service based on my friend, Abbey’s recommendation. I had a wonderful experience and Johnny’s did a great job for me. He is knowledgeable, and the work is done correctly the first time. His price is reasonable and the work was done on time as Johnny promised. I trust Johnny to work on any of my cars and highly recommend him. Thank you Johnny!
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David Doyle
Top notch service. Accurate diagnostics, very fair price (will never take Mercedes or BMWs to dealer once warrantly isexpired). Very good people. I have been loyal to them for years and they always do the right thing. I am very grateful. Dr D
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Kimberly Warne
They were insanely nice, with a comfortable and professional experience all around. Without the feeling of pressure to purchase something you dont want, or to feel stressed out about a purchase you made. They are 100% recommended by us.
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April Kenyon
Best place I have been to for my volkswagen. Seriously had a hard time finding parts and a scanner to fix our problems. Very informative mechanic and help. Thank you very much. Best in the Springs.
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Derek
Very helpful. Stopped in to have a snap ring installed in a transfer case adapter and a few welds on a shift fork. The mechanic who helped knows his rock crawling and tech.
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David Ponder
Good bunch of people they really want to help you out on your total car needs very happy!!
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Brysen Macdonald
The service was great and they did an amazing job!!
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Glenn Lambrecht
Very pushy I wouldnt use them again!!
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Corrine Cherry
Theses guys are great.
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Vijay Persaud
Great deal on cars