Premier Real Estate Group

605 S Tejon St, Colorado Springs, CO 80903, USA

Address:	605 S Tejon St, Colorado Springs, CO 80903, USA
Phone:	+1 719-955-5342
Site:	rentsprings.com
Rating:	3
Working:	8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–2PM Closed

Location

Photos 7

Reviews 6

Jeremy

Rented a home from them for 3 years, Nothing but pleasant experiences from this company. Update: 13 APR 2016 I have to admit, when I read the reviews on these guys 3 years ago, I was a little hesitant, it seemed like they were the kind of company that was out to keep all of your security deposit no matter what. Nothing could be further from the truth, Aaron has been absolutely fantastic (I wouldnt put much stock in a review written by someone who goes by J jizzle) throughout my entire experience here and even after 3 years with a newborn and 2 year old growing up into a 3 and 5 year old and all the chaos that comes with it, I still got nearly all of my security deposit back. including my $300 pet deposit, I paid $1450 for my security deposit, they charged me $175 for cleaning (which was only part of the cleaning charge, premier paid for $150 of the cleaning bill), and I opted to let them steam clean the carpets for $215. I ended up getting back $1060 of my original security deposit and I couldnt be more satisfied with the results. Original post: January 2016 Worst thing to happen was the refrigerator died and it took 2 days to get a new one so $300 worth of food spoiled, but my USAA renters insurance covered it without paying a deductible. To their credit though, they replaced refrigerator with a brand new 2015 model, which was a pleasant surprise. other than that they are always prompt with repairs or issues, and are timely with yearly furnace inspections and turning on and off irrigation systems. I am currently in the process of buying a house and will definitely consider them to manage my property if I leave the area. *** I will update this review after I move out to reflect how they treat me as I leave the property and what (if any) costs I incur after being a tenant for 3 years.

Jeanette Norman

I have been with Premier for years now and love every aspect of what they have to offer! Everyone on the staff is very professional and personable. They go the extra mile to find the perfect fit for you and your situation. That goes from a wide range of rentals ranging from apartments to homes and everything in between to buying and selling your home. I have had the privilege of them helping me with both. My parents passed in 2013 which was a difficult time for me. Aaron helped me get their house on the market and shortly after it sold. He respected and understood my situation. Allowed me time to grieve in the way I needed to and when I was ready he walked me through the process of selling the house during an otherwise difficult time. Once it was put on the market it sold in just weeks, for above asking price! I sold my house years before with a different realtor before I knew Aaron and Premier and it was nowhere near as easy as Aaron made it for me. As far as renting goes, they are quick to respond to any maintenance issues that come up. The work is efficient and they are respectful of you and your home. I have rented through other agencies in the past and they pale in comparison to the overall package that Premier offers. Walking into the office you feel like youre home and it doesnt just stop when you sign on the dotted line, they are there After the paperwork is done to ensure that your time with them is the best it can possibly be! I have recommended them in the past to others for their services and will do it again. If you are looking for a new home or wanting to sell your old home, Premier is the place!

Anonymous User

My family & I rented a property from Premier Real Estate Group for over 4 years. We really enjoyed our stay, and were pretty sad to leave. The rental price for the property was excellent. Whenever there was a issue, we usually worked with the same person(Erin) who handled most of our issues in a timely fashion. We only had a few small issues, and even those were taken care of in a reasonable fashion. I was shocked after reading most of the comments about services provided & deposits being "stolen". When you are a renter, you do have to pay for any damages, as well as anything not returned back to the state it was in when your received the property. That includes replacing batteries, cleaning, etc... My husband &I I asked numerous questions before leaving the property to make sure we got as close to returning the property in the same manner it was given to us. If you are looking for a rental company that will allow you to destroy their property, then this company is not for you! We have not received our deposit back yet, but I am very confident that we will receive it soon. Thanks Premier, if we are ever in the area again, we will definitely be acquiring your services!!

Anonymous User

They have been managing a property for me for over three years. They take care of seasonal and preventive maintenance (sprinker system, heater, etc.) automatically. As far as I know, they have responded to tenant requests for repairs promptly. The tenants have my phone # in case the property manager does not respond promptly, and they have never had to do that. I had only one issue where a contractors work had to be done over, and they covered the cost of the first contractor for me, so I only had to pay for the actual cost of the repair. Lance returns call promptly. It appears that most of the complaints are from tenants who may have broken their agreements or left damaged property. Note that Pemier is a property managment company. Their clients are property owners, not the tenants. They work for the interests of the owers who pay them, and they have always looked out for my interests. If you are a renter, then your contract is with the owner, and that person is ultimately responsible for any issues you may have.

J Jizzle

Horrible company Ill never recommend to anyone. Ive called to report issues on my house and they "take notes of it" and nothing happens. I paid my rent once about 7 months ago and they lost my money order, leading to me almost getting evicted. Aaron informed me I was a liar and never dropped off my money order. Now, Im going through another issue. Got out the Army the 23, contacted them via email (so I had proof) and in person to let them know I had just medically retired and my payment will be 15-20 days late (my check for selling leave days was messed up). They simply said "okay" and that was it. Didnt inform me itd lead to another potential eviction. Paid the overdue rent on the 26th to avoid the eviction. Aaron then emails me today to let me know I paid the past due balance however they got the invoice today of the $250 attorney fees I now have to pay. Awesome buddy. Im certainly glad that my lease is up so I can relocate elsewhere, the company is a disgrace and Aaron should be fired.

Adam Solís

I initially worked with Tom when I purchased my home and everything went smoothly. He was honest with me and I felt at ease. When it was time to go, I went to Premier to manage my property and they have done so very well. I have been using Premier since 2012 and have not had any problems whatsoever. Whenever something in the home needs attention, I am notified right away and given a course of action, pending my approval. When the tenant had questions, I was notified right away. When I had questions, Aaron was quick to respond. A friend of mine was shopping around for a property management company and found several he didnt like. I mentioned Premier and he was impressed and told me that Premier was far better than the property managers in the area. They have made being a homeowner, living in a different state, an easy job and I greatly appreciate what they do.