Address: | 1045 Lower Gold Camp Rd, Colorado Springs, CO 80905, USA |
Phone: | +1 719-229-6466 |
Site: | summitcatering.net |
Rating: | 2 |
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Terry Lile
We booked Summit Catering about 9 months before our wedding. We chose our menu, sent in the deposit, did an initial walk through at our venue, and thought everything was good to go. 2 1/2 months before our wedding Kyle the general manager and our point of contact, called our wedding planner to say that they had booked a huge event at the Broadmoor on the same day as our wedding, and wanted to cancel on us. When I called in to find out why they were cancelling and make it clear that we had an agreement of services, I was told that they would not be able to provide us the level of service we were expecting because the other event would require too much of their staff. They then said that if we went to a buffet style meal, they could still accommodate us. My fiance and I had a specific feel that we envisioned for our wedding. This included having a plated/served meal, so that our guests would truly feel like guests and be served. We were also told that the chef would be on sight in their van to cook and prepare their food since our venue did not have ovens. When I brought up that I did not want to my guests to have to serve them selves at a buffet and wanted my event to be a little more classy than that, I was told that they were going to have to put an oven out in the hallway and cook the food in front of all my guests anyways, and they never said anything about bringing their vans. My fiance, wedding planner, and I do not recall any conversation of an oven in the hallway. They also said that none of their direct staff would be there, since the other event was so big. After being on the phone and getting every reason of how horrible they were going to make my event, and being made feel like it was my fault, they said they would provide the plated meal. However, after all of the threats we received from Summit Catering, and their inability to own up and apologize and make the situation right, we did not feel comfortable doing business with them.
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Joanna Ruffino
Paid $40 per meal during an awards banquet and they ran out of food for nearly a quarter of the people in attendance!! Appalling! Then they tried to substitute with leftover pork from the lunchtime vendor and cold pasta because the chef had left!! Lastly there was no one there to clear any of the plates. Worst catering experience ever. I would never pay for an event at this location!
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Jesse Mounts
Food was about a 3/10. Just poorly prepared (stale bread and cookies, small selection, generic, bland etc.) The team members were very rude and pushy (grabbing plates, making remarks about customers etc.). Rather disappointing experience from my perspective. I wouldnt choose Summit to cater anything unless you are serving $2 plates.
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The Rouged Cowgirl
Disappointing experience to say the least. Paid $40 for an awards "banquet" and 1/3 of the tables were unserved. They ran out of #1 beef and then continued to run out of food. Food was cold. No service to clear tables and no choices for drinks.
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Sarah VanWinkle
Summit Catering donated food for a non-profit event. The food was on time, delicious, and well presented. Thank you!