Address: | 7919 E Arapahoe Rd, Englewood, CO 80111, USA |
Phone: | +1 303-694-2370 |
Site: | autawash.com |
Rating: | 4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–5PM |
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Alan H
TL;DR - Avoid this place. The staff is lazy. They will break things in your car. They will nickel and dime you for extras. There are plenty of better places that will value your business. I have been going to this location on and off for about 20 years. Today was my last visit. I paid $26 + a $5 tip for an "ultimate" wash. My windshield was still dirty, my dashboard was still dusty, the area around the cup holder was still dirty, there were bug stains on the grille, and many places where the car was still dirty. I had some road grime behind my right front and right rear wheels that I did not notice until I walked past my car after leaving. I went back and spoke to the person taking peoples money. He didnt know what to do, so he sent me through the wash again. I spoke to the assistant manager when I got to the drying station. He quickly wiped a dirty towel over the grime and said I would have to pay $40 to have it removed. I explained to him that I just paid $31 for a carwash and it seemed unreasonable to pay another $40 for something other carwashes have happily done for free and without me even having to ask them. I just said to forget it and I will take care of it myself. I can go pick up a bottle of tar remover for a few bucks at Walmart and do it myself. In the past, they have also ruined a rear facing dash cam that I had installed on my rear window. I watched the worker rip the cable out of it because it was in his way, ruining a $100 dash cam. There is no reason to go back to this place when I can go to the gas station and get the same quality car wash for 1/2 to 1/3 the price. If I am going to pay people to clean my car, I will be going somewhere else from now on.
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Paula Sue
If you like the basics, they do a good job, but if you have anything to add, like a request for a little special care to clean the windshield as theres too many bugs from a road trip, or ask for a little care with trim(added detail service all carte), or asking them to apply the tire shine evenly and not sloppily... The attitude is very apparent. I dont get the feeling anyone likes their job here and they certainly arent thrilled to have to deal with customers. Ive come here a lot over the years. I dont mind paying extra for extra services, and I tip very well, but I wont be back. This is one of those places that reminds me how much the service industry has fallen. I have had one too many frustrations with the attitude and miscommunication with the employees here. A car wash is one of my favorite "treats", but today, I left this place really having to shake it off.
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Harley Helterhoff
Only one car wash. It turned into a total traffic jam when one truck got stuck. Took me nearly 35 minutes to wash my car, and i was only 7th in line behind the F-150 that got stuck. Cars were backed-up significantly and i felt bad for the people a few cars back, who at that time couldnt change their mind due to a very congested setting. There is a very tight turn at the back of the lot, into the car wash, and their solution seems to be a white trash can that three out of six cars dragged across their paint. Avoid taking larger SUVs and trucks here, would be my suggestion. They should be constantly dirty anyways, from all of the off-roading youre doing ;-)
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Terry May
Not worth the $28 plus $8 for Armor All. I have a sub compact. It took 50 minutes to do the work and I still had to bust out my own towel to dry the areas they missed even after taking the time to do the Armor All. The Windows inside needed to be cleaned again and there were still bugs on the grill and front bumper as well. Can anyone tell me if there is a true hand card wash in the S Denver area? Maybe being from Cali I expected more than a wham-bam-thank you... sir service. If I wanted this kind of job I would have spent $10 for a "Premium" drive through was from a Conoco-Phillips station.
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George Williams
Paid for an armor all of dash console. They parked the car around the back of the building where it sat for 20-more minutes. In the meantime the employees stood around smoking cigarettes and playing in their Halloween costumes. Manager was apathetic when I asked him to find out what was going on. Tall young African American gentleman finally assisted me. He was very helpful walked over and got some people on the car. He apologized and was very professional. My suggestion-fire the manager and promote him!
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Ivan Volodkin
lazy lazy lazy people work there. They do not towel almost at all just make looking like they do something. Plus very tricky entrance even for me, Im a very experienced driver. and I really dont like that entrance. I gave them chance didnt cancel my membership after the first month. but this second one is will be the end. Dont go there. they have to fix their STUFF and QUALITY of SERVICE bottom line I didnt like the end point when towel guys dont towel.
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hangwei zhang
I paid $8 for the basic one. I think it is still overpriced. The automatic car wash machine worked just fine but what I didnt expect was the attitude the employee had. She was not patient at all. Maybe she was in the bad mood that day. But this is not the excuse for how you treat your customers. I suggest this place and I suggest just get a basic exterior one. However, dont expect the employee will have nice attitude.
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Michael Atwell
The person suggest the Wheel Brite service to remove the break dust from my wheels. After the car wash and clean, I then point out that the wheels are not clean and wipe my finger on the wheel and it is all black. The guy at the end tells me I paid for a wheel spray and not something that will clean the wheels. Things guys need to get their story straight before I return.
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Aldo Chiarello
Very fair prices to the work they do, they shampooed the back of my car cause I had A LOT of husky dog hair, and as some of you may know, they shed a lot. They shampooed and vacuumed and it doesnt even look like my dog was in there. Interior was very well cleaned. Exterior was done great as well. Would recommend to go to this place to get your car washed.
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Nick Wojdak
Most over priced car wash Ive ever been to. Sure the sign say $6 but dont expect to pay just $6. I signed up for the ultimate $27 car wash. When Ill got in my car there were still dirt spots on the dash... For that price I expected at least better than usual effort from the place. Its the closest to my office and house but I wont be back.
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Scott Winter
I paid to have the full service car was this last Sunday. I would have been better off doing it my self, in fact I went to the self car was and spent even more money to vacuum and whip out the inside of my car. The full service wash is not worth the money.