FedEx Office Print & Ship Center

11435 E Briarwood Ave #700, Englewood, CO 80112, USA

Address:	11435 E Briarwood Ave #700, Englewood, CO 80112, USA
Phone:	+1 303-708-9103
Site:	local.fedex.com
Rating:	3.1
Working:	7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 7:30AM–9PM 8AM–6PM 12–6PM

Location

Photos 15

Reviews 18

Curtis Daniels

I use this location to have training binders made once a month for the last year or more. While there have been sometimes I felt the customer service was a little lack luster, recently I have experienced an amazing increase in my experiences. There is a new manager to this location that is awesome with providing customer assistance and with his new influence on other employees they too are more engaged in completing my request in a timely manor while interacting with me as a valued customer. Its such a marked increase, I was inspired to give a 5 star review. Good job to this locations team. Keep up the great service.

Jeremiah Torbit

The greeting was welcoming from the gentleman, but the lady that helped me was for lack of a better term nonchalant and appeared to really not want to help me today. When "packing" my item she left the item completely unprotected so I had to package it myself so that it wouldnt get damaged in transit. Apparently she is not interested in her job at all and has better things to, maybe she should be doing those other things that are clearly more important and they should hire somebody that is interested in providing good customer service.

Matthew Flath

I was in a serious bind and had to have thirty-five presentation books created. Sent over the file, went in the next morning and they hadnt even opened it yet. Okay, no problem, but the issue was the lady working the morning shift, had her young child with her. No problem, but the baby bottle was missing. Problem. Kid screaming, things are starting to unravel and I dont have time for this. I blew out of there after three minutes and went to the FedEx print shop on County Line. They were happy to take my $900 purchase

Dave Taylor

Terrible customer service!! In particular a woman employee with short hair no help at all the whole time, not even helping co workers, then comes and shakes my boxes and tells me they will not take them even though they are not fragile, cant leak. UPS certainly doesnt give me huge hassles. Terrible store, ship via another carrier and another store dont give them your business. They should fire this woman, for her terrible attitude and customer service skills.

anne G

Extremely rude customer service. I spoke with one representative on the phone and was told one thing (after asking several times very specifically what I needed so my trip was not wasted), only to get there to pick up my bosss package and could not because I was told incorrectly. The representative behind the counter treated me like I was an idiot for thinking I could pick up the package.

Micah Barclay

Update: Maggie saved the day! I could not be more greatful and the level of service I received was phenomenal! Thank you for your consistently fantastic work and attitudes! Good service, I have made multiple orders with resizing over the past year and they have made great prints ever time. The cost is fair and the turn around time seems appropriate.

Elikatta Dekuto

Wow is about all Im gonna say. HORRIBLE customer service. Not only did they look at me blankly and completely confused when I asked how to make a copy, they then didnt care I couldnt figure it out and I just ended up goin to Walgreens.

Trevor Terry

They refused to use my box. Saying it was not up to their standards. And guess who sells boxes. What a joke and a waste of time dont bother with this store.

Josh

This is one of the most NON-Customer friendly FedEx stores I have ever seen. I will be avoiding it in the future, even if it means I have to drive further.

Sandy Brawley

Crap. Ill continue driving further to the DTC location. You dont decide what I can print. ID is not required to have to print a piece of paper.

Beatty Jamieson

Never have issues with their customer service when I ship from here. They are knowledgeable and helpful. They help me keep my customers happy.

Leah Crews

The staff were very helpful, and great. I messed up my print job and they fixed it for free. Thank you

Dustin Hansen

l got a 60% discount and it definitely lowered the price below all competitors.

silva garland

The folks at FedEx Office Print are simply the best! Thank you

Andy Buckner

Great service for a standard FedEx office.