Address: | 4822 S Broadway, Englewood, CO 80113, USA |
Phone: | +1 303-781-3141 |
Site: | highwoodautobody.com |
Rating: | 5 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
KA
Karen Ram
Havent had a repair yet, but I just want to relate my recent experience. Ive had my brand new 2015 Honda Fit for only a month. Someone was kind enough to hit my front bumper with a shopping cart, leaving scratches and streaks of silver paint. I filed an insurance claim and went to another repair shop, where I was told I had to make an appointment just to get an estimate. So I skipped the estimate and scheduled the repair -- for the end of September. Then I read about this shop (a national chain) on the Better Business Bureaus Web site. Although they have an A+ rating, theyve had 69 complaints filed against them in this year alone (the last eight months) -- some of which have not been resolved. So, I called Highwood (no BBB complaints in the last three years, and an A+ rating) and they told me to come in for an estimate (no appointment necessary!). Before I could even start the required paperwork, Pat (the owner) went to take a look. He said that for that amount of damage, he wouldnt repair the bumper. Of course, I was somewhat taken aback by this. But he said hed try to polish it out. When he finished, all of the paint streaks were gone, and only one pin-head-sized tear remained. And you literally have to put your face right next to it to see it. He explained that since a bumper takes the brunt of driving (and environmental) conditions that damage a car (excluding collisions), he felt it was best for me to save my deductible $$$ until there was something more substantial to repair. Since his polishing fixed almost all of the damage, I agreed. I told him that I was very impressed with his honesty and his work ethic. And he fixed the damage at no charge! Subsequently, Ill be using Highwood for any auto-body repairs I might require in the future (but I hope I wont have any -- knock on wood!) I highly recommend this business.
A
Anonymous User
I have been to Highwood more times than I care to mention, with the Honda Odyssey, Saab wagon, Dodge Dakota, Honda Accord, and on. The Dakota was in a 40mph accident with a semi, and Pat and his team did a great job of bringing it back to new condition. They are really sensitive to matching paint when the damage extends across two or more body parts, and they do a great job of reassembling all the pieces after the hammering and painting is done. On the money side of things, never a surprise - they are pros at working with the different insurance companies, and are also a great source of information on which companies are the best to work with. And finally, on a related note they are about a half mile from a very good Enterprise car rental on South Broadway.
JE
jenny taylor
I cant speak more highly of this place. Every time I have gone which I believe is 2 or 3 times now since we moved here the owner and his wife have been very pleasant. Recently when I brought my car in even though the door says appointment necessary he took car of a leak in the back of my car right away & no charge. This was a good year or more after he repaired the back hatch from a not at fault accident. These people are honest and have fair prices. We will be bringing our car in soon, which is why I looked them up and am finally writing a review. Our car was damaged by U-Haul in a standard installation of our hitch. We may or may not need their services if we are required to go to Toyota by the insurance. But when I do need a body shop this is my place.
BH
BH Brake
I couldnt be happier with the service I received at Highwood- I drove my heavily damaged CRV up to the shop and Pat took care of the insurance and paperwork, dropped me off at home, and ordered the parts. My car was done the day he said it would be and looked like it had just rolled out of the showroom. Ive sent back cars at nearly every body shop Ive tried, but Highwood did a fantastic job in a very reasonable amount of time with no hassles. The cash price are very reasonable as well. Highly recommended.
BO
Bonnie Gillespie
I had an unfortunate encounter with a concrete barricade in a snow storm a few months ago, and these folks made my truck look like new again. It took a while to get on the schedule - they did my estimate in mid-March and then scheduled my repairs for May 1st, but it was worth the wait. Everybody there is super friendly and nice. If I need body work done again in the future, Im definitely going back to Highwood.
MA
Max Planck
I just had [March, 13] some work done on my car by Pat and his crew and they did a great job. I appreciated his professionalism and that of his wife, Cheryl, who kept me informed on the status of my repair. Theyre good people whod I readily recommend to anybody who needs some paint or body work done to their car. I drive a 16-year old car and when they were done, it looked like new!
MA
Matt Bednorz
Had a huge scratch and dent (Feb 2017) in the side door of my 2013 Tundra from a car wash. Went to two other competitors and then to Highwood. They gave me a quote that was spot on when it was time to pay and half the cost as the other two shops. I would highly recommend their work. My Tundra looks good as new. Could not tell the dent was ever there. Thank you Highwood!!!
BE
Becky Potts
Highwood recently completed my repairs from an accident. They were on the State Farm Select Service list and I selected them based on not finding a single negative review online. Pat & Cheryl were fantastic to work with and my 2008 E350 looks amazing. I highly recommend Highwood.
PA
Patrick Mc
Highwood is one of the best if not the best repair shop in the Denver area. They really care about the service provided and as a bonus very nice people.
AA
Aaron Black
Excellent work! My car looks great and they were very easy to work with.