Address: | 9640 N Federal Blvd, Federal Heights, CO 80260, USA |
Phone: | +1 720-708-2958 |
Site: | oceanexpresswash.com |
Rating: | 4.3 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM |
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Erin Marine
I have frequented this car wash MANY times. I used to really like it, and loved the convenience of the vacuums. After the car wash damaged my vehicle, though, I obviously have a new opinion of this place. I filed a report with one of the workers who agreed with me that it looks like the damage came from this car wash (multiple dings on both sides of my vehicle and in the same locations on both sides). The guy I originally spoke with was super cool, took really detailed pictures of the car, and promised that I would receive a phone call from management within 24 hours. I didnt. I ended up calling and leaving a phone message 5 days later. Still no returned phone call. Called again and left a message saying I was taking my car in for repair and sending him the bill. Finally returned a returned phone call that day from manager saying hes sorry that hes been so busy, but that he wasnt responsible for the OBVIOUS damage on my vehicle, and that he wouldnt be paying for anything. I used to visit this car wash every week, and hadnt had a problem until this, but I assured him that I dont visit any other car wash, and that I was positive the damage happened at this car wash. He didnt care, but did invite me to come into his office to review EVERY FREAKING video of me driving into and out of his car wash to pinpoint the exact day that this damage occurred. I work full time and dont have time for this crap. He knows that and is counting on that, Im sure, so on this instance he wins. I will pay for the damage myself, and let the car dealership that originally referred me (Honda) to this car wash when we purchased our vehicle know that theyre doing their customers a disservice by referring their customers to this establishments. This place is poorly managed, and has terrible customer service.
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Shelli Dore
Have had good experiences at this car wash. On my last visit I noticed I had a ton of bugs on the front of my car (took me a while to get to the car wash after a road trip). I noticed this after the wash, vacuuming and cleaning my mats so I figured I would try to clean the bugs off after I got home. The manager came up as I was getting ready to drive away to talk to me about the bugs. He let me know that it was important to remove them asap and pointed out that there was a product you could buy in their vending machine . He gave me one for free and helped me remove the bugs and sent me thru the car wash. Very nice! And he likely saved me from damage to my car. Realistically, I probably would have forgotten to try to remove the bugs once I got home! :p He really went way above and beyond to help me and I am very grateful!
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Nate DeVault
Screw this place. I dont get why theres always a line. Its a drive through car wash literally no better than any gas station add-on. The carpet shampoo machines are neat, and the free vacuums are cool, but you dont need to use the car wash to use them. Plus the cherry scented card they give you to freshen up your car smells like bad cough drops. For $14 the machine they make cars drive through ripped off part of the trim on my SUV. And truth be told the car looked only marginally cleaner. Plus you still have to detail the wheels and interior yourself, who has that kinda time? For $5 more I brought my car to puddles in Boulder, 5 minutes later, the car was spotless inside and out, and smelled great.
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Mr. R
This, hands down, is the best car wash in town. I had a roof bike rack that was protruding in the front. For this reason I couldnt go through the car wash because the brush that moves up the windshield might have ripped it off. No problem though, one of the employees helped me unscrew the bike rack, reverse it -& then put it back on (I think I actually put it on wrong from the get go). Later as I was vacuuming and detailing the leather my battery died because the dome lights were on. Again, no problem - they cheerfully brought out a battery defibrillator - jumped me, and sent me on my way. Seriously, these guys have got your back. I cant recommend them enough!
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Dr. Michael Tinkey
The first time I used Ocean Express Car Wash I made the mistake of accidentally vacuuming up a piece of my wifes jewelry. Immediately I went to an attendant, Joe, whom was able to help arrange getting the jewelry back to me by the next day. As promised, Joe called me the next day after going through the vacuum filters, and let me know the jewelry was found and available to be picked up. In addition to the professionalism shown to me, the car wash has proven time and time again to do a great job getting my vehicles clean.
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Jenny Locicero
For an automatic car wash, Ive never found one better. From start to finish, its quick - just a few minutes and youre pushed through. While it cant quite get all of the caked-on bug guts off, it gets pretty close! The dryer exceeded my expectations. It is not a touchless wash but I havent noticed anything in the way of clearcoat scratches on my midnight blue car. The free vacuums are good too - the attachment they have gets into small spaces for that occasional rogue french fry.
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jb dalvit
Be prepared to remove antennas & any appendages on your vehicle-or they wont let them through due to liability. This wash is on a track system, so put your vehicle in neutral when you pull in. Push your mirrors in if you have a wide truck. This is NOT a touchless wash-it has several brushes once inside. Put your car in gear immediately following the dryers to avoid the car behind from running into you. Friendly customer service, but I prefer a touclesss/track-less wash myself.
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Carisa Olson
Great car wash convieniently located. The midrange car wash, for 10$ regular price, is pretty good and gets my car nice and sparkly. They have great vacuums, which are free with car wash. The nozzels are the slender kind that fit well in the nooks and crannies, with good suction. Also, between 4 and 6 they have Happy Hour, 2 bucks off all washes. I think this only on the weekdays, since it was 5pm on a Monday that I was there.
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mike Stettenbenz
I went there for the 1st time on 06/22/2016 and I will be back. Free vacuums! My car came out looking like new (and trust me a wash was LONG over due). Received a free air freshener which smells really nice. My only negative is the wash did push my passenger mirror in. It didnt break it, but I did have to push it back in place and readjust. I will be back soon to get my car washed again, hopefully the mirror was just a fluke.
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Tad Amore
FREE Vacuum! I have stopped here just to use them and yes they are free always no wash required! The wash good and fast, prices are average but the free Vacuum makes up for this. 4 stars ver 5 is do to there vending machine only takes cash? Who cares cask now a days? Want to get a sent or something to clean the inside of your car you better have cash or bring the stuff you need with you.