H2O Car Wash

1101 Town Center Dr, Highlands Ranch, CO 80129, USA

Address:	1101 Town Center Dr, Highlands Ranch, CO 80129, USA
Phone:	+1 303-471-9274
Site:	h2o-carwash.com
Rating:	3.9
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 9AM–6PM

Location

Photos 47

Reviews 8

Chris Mahoney

Fairly disappointing. First off when I pulled up to the non-VIP entrance, no one was there, someone had to come from inside, no hustle what so ever. Second, when I let them know I had never been here before and asked for some guidance, I was told to put my truck in reverse to read the sign. I pulled back up and requested the most expensive wash. I then pulled up and the 2 staff members in the wash area were super helpful. Once the wash was over, my truck was pushed out the dryer fairly quickly and wasn’t adequately dried. I then drove out and stopped to see where I was supposed to go next. There was no one in the full service area, so I wasnt sure if I was supposed to go there or not. I then proceeded to the vacuums. I got out and looked at my truck, there are spots all over the sides, front, and back of my truck which didnt get cleaned. On top of that, there were no towels for me to use. I was expecting full service and now my truck has water spots all over it and I still need to clean my windows inside and out along with my mirrors since the wash hardly touched them. I should have gone to my normal wash and paid $5 more for a true full service wash or save $5 and gone through the wash at the gas station. Ultimately I feel this was a fail because of the staff working at the wash, the equipment seemed fine, but it needs a human touch at the end. The value just wasn’t there.

Karen Hitchcock

I spent ~$50 on the detailed car wash. It was my first detailing job at this shop. While I didnt expect the level of clean Ive had from pricier, more professional detail shops, I did expect a lot better than what I initially saw when I walked out to my car. When I got to my car, there was still a significant amount of wax remaining on my car. Id already tipped the kids quite generously. When they saw me come back to them to request a towel to wipe the wax off myself, they were quick to take care of it. One kid was very detailed-oriented and took initiative to take care of things quickly...the other was just there wiping. Thing is...I should not have had to even go back to the kids given the amount of wax remaining on the car. Dont they want to do it right the first time? Wax is pretty noticeable. The kids were nice enough and apologized, but come on. I also pointed out that the seats still had stuff on them (popcorn and misc dirt). They didnt bother fixing that. I just took the towel from one of the kids and wiped one seat, trying to make a point. I guess seat cleaning or seat vacuuming isnt included in the detail job. Nonetheless, I would not waste my money on the detail job again. Ill just stick with the basic $7 and $10 car wash and do-it-yourself vacuuming.

Keegan Hathaway

Ever since I bought my Grand Cherokee about 2 years ago, Ive been going to this wash, the guys always take care of you, and I feel like this is one of the friendliest businesses you will meet. I wish more were this friendly because thats how businesses should be. Its a good was, my Jeep is always shiny, I have no complaints regarding the full service or self serve portions of the wash. (Both of which I have done) I read through all of the comments, and I was shocked to see a few low ratings, but after reading them, I realized the issues were ones that could have been prevented, and the guys there are always happy to help with any unsatisfaction. I know Hayden will always do his best to provide satisfaction to his customers, as he has done for me in the past, and I have seen thats he inspires that same mentality in all of his full service techs. Highly recommended to anyone looking for a good wash.

Jon Memsic

After reading about car washes in the Highlands Ranch area on line, my wife and I decided to give the H2O wash a try since their rating was 4.2 out of 5. This was our first visit to this establishment since we recently returned to Colorado after being away five years. Upon entering we were greeted by Haydan the owner who thanked us for coming in. Bottom line is "this was the best car wash I have ever had". Our SUV was cleaner than the day we picked it up from the dealer. The attention to detail was incredible inside and out, and the wheels shined. The entire staff was very friendly and took turns petting our Yellow Lab, Rufus who loved the attention. Upon completion we were asked if we had any special requests. The price was very fair for the "white glove" treatment we received. We will return to the H2O wash again and again and recommend them to our friends. Great job Haydan!

Benjamin Goetzman

Had to go thru twice and still wasnt clean.. Not expecting perfection from an automated car wash but the one right down the street at the gas station does a far better job for cheaper... And no undercarriage wash?? Whats up with that?? I will say the staff was very friendly and willing to help me go thru again at no additional charge.. Its not their fault the actual car wash is sub par. Funny how the owner doesnt respond when the reviews are done by actual customers :) now i get a response haha car is a stock subaru impreza.. no racks or custom anything.. simple sedan that couldnt be cleaned correctly after two washes.. and i purchased the top wash.. second time was given a lower wash since you dont recommend the paint treatment wax or whatever twice in one month. Dont turn this around and put the blame on me guy.... Poor business practice

Jim Farrell

It used to be good, but not any more. I have been to H20 at least thirty times with our three cars, since they first opened. The automated wash does not get the back of the cars clean. I asked the people with the sprayers at the entrance to the car wash to spray the back of the cars, but they will only do that for a few seconds. The vacuum nozzles are often not attached to the hoses. The last time I was there, one of my mats got stuck in the scrubber and the staff acted like it was my fault, although that had never happened before. There are better, cheaper car washes not far from this one, with more courteous employees.

Jonathan Gordon

Ive been to this car wash a number of times and the morning of 10/30/16 was by far the worst. The teenage crew were clearly more interested in sitting around the picnic bench goofing around than doing their job. The kid with the hose thought it better to spray the ceiling of the bay than my car, and didnt fold the mirror before sending me through the machine. No spraying for dead bugs, no brushing, and they completely neglected the back of my car. Time to find another place.

Randy James

Nice modern facility and the owner Hayden is almost always present and attentive to his customers. He has earned my business. The wash always gets my vehicle clean and I have never had any damage. The vacuum is powerful and the wands are narrow enough to get between the seats. If you wash your care more than once a month the VIP pass is worth it, plus you get to skip the line on the rare occasion they are super busy.