ABRA Auto Body & Glass

2033 S Wadsworth Blvd, Lakewood, CO 80227, USA

Address:	2033 S Wadsworth Blvd, Lakewood, CO 80227, USA
Phone:	+1 303-935-1100
Site:	abraauto.com
Rating:	3.8
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–12PM Closed

Location

Photos 9

Reviews 9

Christine Hill

I have never dealt with such rude representatives at a body shop!! I took my car in for an estimate for an insurance claim and Antoinette barely even looked at my car and the damages before stating "theres going to be more damage than we can see", took a couple pictures and went back inside. It literally took her 2 minutes to assess the damage. I understand that there may be damage underneath the exterior damage, but how can you quote properly without actually LOOKING at the damage! I was rear ended and the fender and hood have been very damaged but she didnt even open the hood to try to get a more accurate estimate! I submitted the estimate to the insurance company and while waiting for a check took my car into another body shop where it took the gentleman a good 15 minutes to really assess the damage. He also stated there was a possibility that there was further damage underneath, but told me (after opening the hood) that there was definitely framework that will need repairs. He quoted me more than $1000 higher than Abra did, but I trusted his estimate more. I received my check today for the amount that ABRA had quoted so I called and spoke with Antoinette again to schedule the repairs. She told me that I wouldnt be able to bring the car in until end of May which is 7 weeks out. She then rudely told me that my car is drivable and that it just looks ugly so I need to tell the insurance company that I needed to return my rental and just drive my car in the meantime. The police department told me my car is legally not drivable! She said "well, you need to figure something out then". My mouth literally dropped. I have submitted all of the paperwork to take my car into the more trustworthy and friendlier body shop instead. I refuse to give them any money, even if its not my own. I have never experienced a company who worked so hard to be rude enough to push customers away and lose thousands of dollars worth of service.

Anonymous User

The drivers of your vans are dangerous and reckless with a careless disregard for other people on the road. I would suggest that you train your drivers to be courteous and safe. I cannot believe that a company would employ people who are prone to road rage and yelling obscenities at other drivers while trying to run them off the road. ABRA, this is bad business and I will be sure to tell everyone that I know and that I meet that you are not a company who respects the citizens of your community. I hope you address this issue swiftly and responsibly.

Taera McDonald

I was in a fender bender and came in to Abra to get an estimate and Antionette helped me. She was super nice and very helpful. She was really busy but was able to help me promptly and come out and give me an accurate estimate. Even went to the extent to let me know possible time frame or repairs and there may adjustments to the estimate. She gave me advice on different temporary solutions until I was able to get it in. Definitely recommend Antionette and her Abra shop! Never going anywhere else!

CJ McKeller

The staff was professional from start to fishiness while giving world class customer service. The body shop staff did an excellent job on the repair taking the up most pride in the work that they do and it shows. ABRA is a 5 star body shop that I will recommend with out a doubt. ABRA cleaned up a mess that Addison Auto Body did to my truck, not only did they fix it but they did it right the first time.

Jerman Lopez

It stinks that the day my car was supposed to be returned to me one of their techs messed up my paint job and they had to keep my car an extra day. I understand mistakes happen but I feel that ABRA should have taken responsibility for the mistake of their tech and made arrangements to make sure I didnt stay an extra day without my car especially because it problem was on their end.

Rob L

Abra was assigned to conduct an estimate and work on my vehicle by my insurance company after an accident. They were a pleasure to work with and very transparent. Shauna handled my estimate and case with the upmost professionalism. I would recommend Abra Auto Body in Lakewood for anyone facing a similar situation.

Angela Shaffer

Daily updates, friendly staff, and expert service. My car was finished ahead of schedule. Thank you ABRA!!!

Olen Young

A fair price and quality work from a family owned company.

Washer Machine

Very respectful and professional