Gerber Collision & Glass

Address:	205 3rd Ave, Longmont, CO 80501, USA
Phone:	+1 303-772-2701
Site:	gerbercollision.com
Rating:	3.7
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–12PM Closed

Location

Photos 17

Reviews 9

Scott Converse

So far so good. My initial impression wasnt great from a service perspective, (they didnt have time to do a estimate, made me come back 2 days later, but they seemed to have time to stand around chatting)...BUT, they redeemed themselves when the GM called me concerned Id written a 2 star review (I had started to, but I didnt post it since the work wasnt done yet). Interestingly, Google alerts a business when a review is written but not posted. I did not know that. I checked: it had NOT been posted yet. Anyway, Im going to give them the benefit off the doubt for now. Im assuming a good job, at a good price. If I get that, thats good for 4 stars (what I posted this review as). If its an OK job, well, Ill edit this to 3 stars. If it sucks, 2 stars or even 1 star. If its great, Ill edit it to 5 stars. Its going in next week for some minor body work. Ill update this after the works done and I can give an accurate assessment of the overall experience. Ill likely post this on Yelp as well.

rosie yanez

I cant exactly review this shops work (because I have yet to see it) but I can review the nightmare experience I have had. It all started pretty good they were polite an promised to keep me up to date on my car, to this day I have heard from them ONCE. Its been a month and half exactly and I have to reach out to them to find out wtf is going on. Every Time I call I feel like no ones able to answer any questions. They keep telling me they will call me the next day to give me updates on parts that are supposed to me received and I never hear back from them. Im borrowing a family members car and they need it back, this shop cant even give me an estimated finishing date....I hope the end results are worth the MONTH AND A HALF that you have have had my car. Might as well should of totaled it and saved me the time and trouble.

Julie Vaught

Go to Abra- even if you have to wait longer- I have filed a complaint with state insurance board and my own insurance company USAA against this company for how this company handled my insurance claim- from start to finish- they are gaming the system for their own benefit not the consumers -please take your business elsewhere -

Liz Stewart

I highly recommend this place. The service is great, I loved getting regular updates via text msg, my insurance USAA works with them and Steve made the whole process easy. The paint and repair was great and my car looked brand new. Thanks guys!!

Chad Morgan

Horrible customer service from beginning to end. These people cant get their crap together. So disorganized and confused. Took me over a month to get my windshield replaced. Go elsewhere and avoid major headaches.

Bryan Mallett

Phenomenal service, friendly and easy to work with. Had a great experience. More auto body shops should take an example from these guys. Thank you Steve for your attention to detail.

colt knott

I have delt with these guys a few times. I highly recommend this place!!

Aleksandr S

great management! thank you

Chad Wittenmyer

Good repair work