The UPS Store

7931 S Broadway, Littleton, CO 80122, USA

Address:	7931 S Broadway, Littleton, CO 80122, USA
Phone:	+1 303-798-3333
Site:	theupsstorelocal.com
Rating:	2.2
Working:	8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 9AM–5PM Closed

Location

Photos 7

Reviews 19

Todd Galloway

My overnight package that I was told would be picked up at 2pm and delivered overnight that I paid a ridiculous amount of money for didnt get picked up till 8pm missed the overnight cutoff and took three...count em...THREE days to get there due to Christmas holiday. I specifically stated when I came in the store can you guarantee me overnight delivery and they said yep....and your didnt. Ill be in tomorrow in person to attempt to get some of my money back. Until then...FAIL! Also when I talked to UPS customer service I was told this is not actually owned by UPS and it only a franchise so they couldnt help me with anything or even take my complaint about my package not actually being delivered overnight. Wow....would have figured something with UPS logo named "THE UPS STORE" would be more closely affiliated with UPS. Dont be tricked by this and find something really owned by UPS if you must deal with them...which I will never again do after my visit tomorrow. UPDATE: Store noted it truly was UPSs fault as they didnt show up for the 2:30 pickup and didnt arrive till 8:30pm...they are working with me on a refund process via UPS. Shame on UPS....also Ive updated this to 3 stars since they are working with me...Im still not pleased and probably will not be back due to the overall bad experience....again shame on UPS itself for making this the case.

J Belleza

In January 2017, a male employee helped me mail my unemployment papers using their envelope. After providing the address info, I paid. He printed and applied the shipping label onto the envelope. He said it would be picked up later that day. I checked the status online a week later to confirm delivery, only to find the shipping was paid - but the store was awaiting drop off. I called the 800 number for more details, but they didnt have any. I also opened an investigation to at least get a refund. With one day left to send my paperwork, I went to FedEx. No investigation outcome received. The store was in sad looking condition, as if they were shutting down. Also seemed the employees two friends were loitering. Glad to see new management.

E Nels

Store hours said they would open at 830am. Waited until 9am, no one came. I left to do errands and came back. The man at the counter asked if I wanted the cheapest delivery method, i said yes. He quoted me almost $13.00 for standard mail service. The cost shocked me as the item was under $13.00 itself. So I said no. I came home did research and then took my item to another UPS store in the area. They said standard mail would be the MOST expensive, not the cheapest!!!! The cheapest was under $5.00. If you read the reviews for this location- DONT do business with these guys- find another location with ETHICS. These guys are pocketing our money by mailing cheap but charging us the most expensive.

SuperMcormier

Ive been to this The UPS Store several times, but when I needed to ship a laptop to my corporate office, didnt hesitate to trust the owner with getting it there. The charming, young man explained how the laptop would be packaged to guarantee that it would not be damaged and discussed options for shipping arrival. Within minutes after leaving, I received an email with the shipping and tracking information which put me at ease. I would trust this UPS store with any of my valuables; I will continue to use this store when Im in south Denver for sure.

Jay H

Great pricing and better service! Eric was extremely helpful and supportive to my project. Making marketing flyers is not something I have done 1,000 times, but he has and was willing to spend unlimited time to explain my options and make recommendations. He even helped me with formatting and design issues with my .psd file. Its nice having a print resource that knows Adobe products. Thanks again!

Kartik Srinivasan

These guys dont know how to run a business. We went to mail 2 letters since we were out of stamps. We paid for it and they said they would take care of it. Guess what? They didnt. We found out they never sent the letters and now we need to cancel checks through our banks. At best, these guys are incompetent and at worst, they are cheats. Either way you lose so go someplace else.

Suzanne Robbins

My precious antique arrived smashed to bits. The man shipping it was told how valuable my sculpture was & he told me not to worry about it. I wanted to help with the packaging and he told me it was his job. Now I can rarely get a call through to the store or get my claim resolved by this rude manager! Please use the littleton Blvd store instead. This guy is a creep!

B B

While they are usually friendly, Ive caught them in a few lies, I dont trust businesses that lie to their customers. Theyre prices are always above what their website says and PO prices, and their promised shipping time frames havent been accurate so my packages always arrived late. I dont go there anymore.

Melissa Terry

Paid $170 to overnight a business package - took a couple days too long, costing me my business reputation and losing a client. When I tried calling, the majority of the time no one answered and the recording said the mailbox was full, try again later. Needless to say I will not be using UPS again.

April Allderdice

The new owner, Eric, bought this store two weeks ago. He has 6 years of experience with UPS and wants to make this store a success. He was super helpful with our large and bulky framed treasure. He also offers notary public services and copying. Were glad hes in the neighborhood. Good luck, Eric!

Megan S

Store says open at 8:30am. No one here and it is now 8:40am. Called the phone number listed and it says the voicemail is full. I am now going to have to waste time going to another location. Lost a customer... I can see from other reviews that this isnt the first time.

Dianne Boice

Under new ownership, Eric is creating an atmosphere similar to the TV show Cheers. He welcomes and remembers me every time I enter. Few businesses are professional and friendly, this place stands out since he is doing things right.

Grant Davis

I dont think this place is open. Just like the previous 2 reviews, Im here an hour after they are supposed to be open on a Wednesday morning... lights off & no one is home? Save yourself, go somewhere else.

Ross Toombs

Store says that they open at 8:30am. Ive been waiting over an hour and no one is here. Seems to be a trend. An embarrassment to the store but clearly a recurring theme. Time to boycott this business.

Robert Lobo

The new owner and staff of this location are doing a great job. The focus is obviously customer service for them and they are taking that seriously. Fantastic improvement over the previous owner.

Julie Melton

Drove to this location at 9:45 a.m. on a Saturday. It was closed even though posted hours were 9:00-3:00. Tried to call but voice mailbox was full. This business is the opposite of helpful.

Bryan G.

This location doesnt follow their own posted hours...super annoying. The open late and close early all the time.

Sasha Andrews

Here at 8:45 am, when it supposedly opens at 8:30 am (per the website and the sign on the door) and no ones here...

Garry Seaber

Under New Management. They took really good care of me when I had them pack and ship some equipment for me.