Modern Tire & Auto Service

Address:	514 W Main St, Cheshire, CT 06410, USA
Phone:	+1 203-272-3296
Site:	moderntirect.com
Rating:	4
Working:	7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 7AM–5:30PM 8AM–3PM Closed

Location

Photos 10

Reviews 11

Jaimie Leigh

I had been referred to modern tires to get an alignment performed on a car. We were told if we dropped it off Saturday it would be done by the end of the day. When we went to pick the car up end of day Saturday we were told they could not get to it would we mind leaving it for them to perform first thing Monday morning. We agreed to leave it unfortunately at 430 p.m on Monday they had still not touched the vehicle. We received a phone call around 530p.m Monday evening stating the mechanic could not perform the alignment because the adjusters had to be replaced. We picked up the car got the adjusters fixed and my husband called Thursday and made an appointment for an alignment to be done on Friday at 9 a.m. Wellll at 1030 a.m I placed a call to my brother who had brought the vehicle there and he informed me the car had still not been touched even with and appointment made. Needless to say I placed a phone call to the shop and my husband also placed a separate phone call. We both spoke with the gentlemen ED who answered the phone and he was very rude to us. He barely said a word to my husband when he called he just kept repeating "yup" and when I called he seemed to not care that this was now our 3rd attempt in a week to get an alignment performed or care about the fact that my brother was now loosing his whole day to sit there after an appointment was made. He said a truck had been stuck on a lift since 2p.m Thursday that they received the wrong parts and were waiting for the parts. They opened up at 7a.m Friday they could have called us to reschedule the appointment. Anyway The car was finally taken in to be worked on at 12 p.m. I will not be referring this garage to anyone unless some changes are made ......the only thing we were happy with was the work performed by the mechanic Frank

Thomas Luft

I had an appointment at 0930 for an oil change. I came back at 1410 and they still hadnt finished my car. When I asked about it, they gave me an attitude and told me to come back in 30 minutes. Poor customer service. They tried to explain themselves, but just kept making excuses.

Peter Luft

Sean Starrs

Disgustingly dishonest repair shop. They overcharged my girlfriend hundreds of dollars for repair parts, over a 300% markup in addition to the ridiculous labor charges. I would not recommend getting your car serviced here.

Beronica Cardona

I have been taking my cars there for service for as long as I can remember. The staff are very friendly and personable. The service is done well and quickly, They have a customer for life.

Hyperion v2

"I had my car serviced here, it was convenient & the service was great. They even gave me a ride to work and picked me up when my car was ready!"

Michael Mongelluzzo

I like the idea of getting free oil changes when you buy tires there. Knowledgeable mechanics as well emissions testing . Smooth operation.

Bill Helene

I watched the tech tightening my oil plug. He didnt know I was watching. He did it just right. That buys loyalty right there.

Sanjay Ramchandani

Professional and courteous. Always do a great job!!

Mike Richardson

Place is great. And the do State Emission testing.

ernest damiani

Very professional and cordial