Address: | 674 Naugatuck Ave, Milford, CT 06461, USA |
Phone: | +1 203-283-5044 |
Site: | collegianmovers.com |
Rating: | 3.8 |
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Alexander Quintner
DO NOT USE THIS COMPANY! This is the worst company I have ever dealt with. Bar NONE! We had a two bedroom apartment which we accessed via an elevator and were moving less than 10 miles away into a 4 bedroom house. We were quoted 5 hours for the move, approximately 600 dollars. They sent 3 workers who worked at a less than eager pace. Because we were in a city one person had to stay at the truck to guard the belongings, and another worker told us it was his first day on the job. When all was said and done, it was over 12 hours later, the legs on our dresser were broken, the wall was dented in the new house, and a light fixture had been ripped from the ceiling. They require cash payment, so I was prepared for 10 hours and was unable to pay the extra two hours. I was willing to let all of that go as the repairs were approximately 200 dollars for the damage and I didnt have enough money to pay for the extra time. As bad of an experience as that was, I wanted to move on. However things got much worse. After 2 weeks of settling into the new house, I finally got around to setting up my 64" Samsung plasma TV (paid over $2K for TV) which was in PERFECT working condition before the move. After hanging it on the wall, hooking up the cable and attempting to turn it on, it was obvious that something was very wrong. It had no picture, made a horrible humming noise, and upon closer inspection I could see a small crack in the glass in the corner of the screen. Upon learning of this damage, I have been calling the owner Matt for 3 days now, leaving voice mail messages and messages with the secretary Brian (who accused me of lying about the TV in an attempt to avoid taking responsibility), and have yet to get a response from anyone. I hired professional movers because I wanted professional help in moving my valuables by an experienced and careful crew. I am completely disappointed by my experience, but even more let down by the response from the owner and his employees. Choose a moving company that cares for your structure, belongings and takes responsibility when they make an error be it in a gross misestimate of the cost of the move, or damage to your valuables. DO NOT CHOOSE COLLEGIAN
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bontchin
BUYER BEWARE -I asked them to move my sons 1 bedroom apartment from Greenwich CT to Windsor Locks CT. Driving distance is 90 miles or around 2 hours depending on traffic. The Good: Donovan and Ed, the truck driver and his co-driver arrived on time, worked diligently and professionally. They provided great service. They wrapped the mattress and did not break anything. The Bad: George quoted me 5 hours including driving time at $104.95 per hour for a total of $524.25. Donovan had me signed a number of forms when he arrived, which I did rapidly because we were in a hurry to move the stuff. At the end of the move, the final invoice was no longer calculated on a flat fee per hour. They charged me for 5.75 hours of work @$90.00 per hours then added 2 hours of travel time @$90.00 per hours. I ended up paying $812.58! The driver called George who told me that he clearly explained the charges when I contacted him for a quote and that the extra 2 hours were the travel time from their office to Greenwich and from Windsor locks back to their office. PLEASE asked for a written and detailed offer from this merchant if you want to use them.
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Emily Armstrong
I used Collegian Movers for my move from New Haven to Boston on Aug 31. Everything about the service was exceptional quality. They were friendly and professional. They arrived on time, and packed up the truck very efficiently. I had a parking spot reserved for the moving truck at my destination, but of course it was occupied when we arrived. They improvised without complaint and got the job done. I was moving into a ground-level unit, I had told them upon reserving the company that there were no stairs to go up or down. I had a few pieces of large furniture, including a very large and very heavy armoire, that did not fit through the ground-level entrance. Without a complaint or a second thought, the men took these large and heavy pieces up a flight of stairs, and then back down another flight. All of my furniture and boxes arrived undamaged, the men helped me set up everything exactly where I wanted it. I cannot say enough wonderful things about this company. I have used other moving companies before and never had such a good experience. I am so grateful to have found them!
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Yale Friend
Our experience was very good. Hugh Powell was the crew chief and must have played Tetris as a kid -- he and his crew were able to barely fit everything in one truck for our multi-state move, saving us quite a bit of money in the process. The crew worked very well with us as our schedule called for loading one day, crossing state lines and arriving another. Weve used 5 different moving crews over the years and this was the most polite and cooperative weve encountered. Nothing was scratched or damaged, despite the fact that we had a number of heavy tools that went from one basement to another. They were pretty tired and deserved a good tip.
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Alfonso Buonomo
I have moved several times in the past 5 years and I must say that Collegian Movers was by far the best experience Ive had yet. To start, your quote was solid and did not change from the onset to the move (A breath of fresh air). Your employees were bar none the most professional, personable and ingenious that I have encountered in my moving experiences. In short, Thank you for your assistance and down right professionalism. I will definitely reach out to you in the future. Sincerely, Alfonso Buonomo
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Melle O
I had to move some antiques from my mothers house, down the eastern seaboard, to another state. Warren was the driver and he was great - made sure that everything was wrapped and carefully loaded. Both he and his delivery partner (Dejean - sp?) were great. Friendly, professional, and they beat other estimates for this job. The only thing that fell down was in communicating to me that payment was expected in the form of a cashiers/bank check, however, a personal check was accepted and alls good. Recommended.
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D Far
Arrived 3 hours late, the dispatcher didnt seem to care they were 3 hours late. Movers had no idea they should have been there by 11am. Seems this happens a lot by their reaction after talking them the move was scheduled for 11am. Long story short, move ended with a damaged front door at 8pm and the drive from the storage unit to my home was about 20min. Most of the day I had to take off of work was spent waiting. Called Collegian to voice my complaint and nobody has responded.
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Jami Klubek
My movers, Ed & Keyshawn were simply AMAZING! They were professional & very personable. They arrived on time & the quote was only off by 15 minutes. These 2 guys were great & I would hope if I ever need to move in the future that I am lucky enough to have movers like Ed & Keyshawn. I will definitely be using Collegian if the need arises in the future.