Address: | 585 Main St, Monroe, CT 06468, USA |
Phone: | +1 203-590-1242 |
Site: | meineke.com |
Rating: | 4.4 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM Closed |
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kenmc
This place is great The manager (Doug) knows a lot about cars. They only do the work that needs to be done, and they dont try to sell you stuff you dont need to do. I bought my truck in yesterday because it was making a horrible sound and not staying in a straight line, they took my truck and put it on a lift and showed me exactly what was wrong. (shot wheel bearing and hub)They gave me a price, which I okayed and 2 hours later my truck was ready. I had gone to another garage earlier in the day, and they wanted me to drop off my truck the night before and then wait for them to give me a call with the estimate. That sounded like a lot of trouble.(and that they would then have my truck held captive) Charges: I has suspected that I needed a wheel bearing and hub, so I had looked up the price beforehand on the internet, and what they charged me was about the same. I think they look in the standard garage book and charge whatever it says in there, which is fair. They are not high or low. The convenience and ease was so worth it, and the fact that Doug the manager told me exactly what was going on made me a lifetime customer. Ken Mc
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Kim Ramos
The manager was really nice and they took care of my car without an appointment. But when I got my car back I noticed both my change pockets were almost empty. Someone helped themselves to my change and it was quite a bit. I decided to go in and let the manager know what had happened. He said to me, no way would his guys take anything from my car!!! I went on and said it was hard for me to even come in and let you know what had happened but he treated me horribly and said that he needed to call the police because I am claiming a theft from his place and I said goodbye. I was just so upset with his actions and unfairness and said if I knew this I would of offered a tip to the worker who worked on my car. I will never return. Their loss!!!!
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David Guaglianone
Picked up 4 tires at tire rack and needed an install. Also after 120K miles on the keep it needed new struts and shocks, and was having a few brake issues. Pulled into Meineke, and Doug immediately set me up for a quick test drive with Carlos. After that they had me up on the lift in 5 minutes all with no appointment. Got everything done in about 6 hours. Doug and Carlos are extremely knowledgable and the custom service was A1. Highly recommend this service center for a refreshingly old school experience.
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Nic Maz
This place is incredible!! I have never seen another shop like it. Staff are great, total pros and take the time to go over the car in detail with me. I have worked with the GM at his other sites and where ever he goes thats where i want my car. Thank you Chris for always treating me and my car with the absolute best service every single time.
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Bill R.
Let me tell you how things work at this Meineke location.. The front office staff are friendly and knowledgeable, the mechanics are quick and honest, and the waiting area is modern and convenient. I have actually set up my (virtual) office ... Hooked up to the free WiFi... Had a complimentary coffee... And got my car fixed. Pretty awesome.
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Bryan Nardone
was here with my truck for exhaust would. I came in at 1 and told them I had to be to work for 4. They got me right in and out in time for me to get to work. Chantal and Doug were very helpful. I did almost drive right past it though. landscaping needs a little touch up. but the building is state of the art and beautiful.
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Lionel Reid
This Meineke Car Care Center is incredible!!! The Staff is bar none and the service I received was top notch. Doug and his crew are highly recommended. I stumbled across this center by accident and Ive got to say that Im happy with the work performed on my 2001 Toyota Rav4. Thanks Guys!!
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Ted Kimble
An easy experience. My car needed significant work in preparation for an upcoming trip and Doug made it happen in one day. Even found a way to work around a problem due to the age and condition of my car - saved me a sizable amount of $$$. Ill certainly be back for future services.
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Sierra North
Most fantastic car repair place ever! They have helped me out so many times. They always get me right in and are fair on their prices. They go above and beyond in their customer service. I wont take my car anywhere else!
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Susie Campbell
I would highly recommend Meineke in Monroe! Their service is unparalleled--fast, friendly, and reasonably priced. They treat each customer like family. Try them once and youll never go anywhere else again.
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Burton Francis
The friendly team at Meineke in Monroe changed my oil and plugged a nail puncture in my tire today. They were quick, helpful and kind. I will definitely be using them for my auto needs in the future.
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Jose Velasco
Doug and Chantal are great...definitely made my experience very personal and understood and fixed the issue I was having my 02 RX as they said they would. Highly recommended in the area....
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Bill Darrah
Knew the problem going in. Staff was kind, courteous and honest. Had me in and out under a hour even having to order the part from down the street and the price was good. Thanks guys!
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Laci Wedler
Chantal is a very helpful and sweet receptionist and service, thanks Doug, outstanding!! These guys absolutely have YOU the customer in mind. Great service!! Will be coming back!!
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Joe B
Great people. They know what they are talking about. Doug knows everything there is to know about cars. I would recommend them to everyone.
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Mike Schmidt
Great service. In and out and got what I paid for. Do yourself a favor and skip the place down the street
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Gerald Sheehan
Great customer service- fast, friendly and professionial. Highly recommended getting your work done here
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John Puglisi
Doug is the guy to see. Very knowledgeable and honest! I will be returning in the future!
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Thomas Mahoney
These guys are great. Would recommend them to anyone.
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Samuel Bartlett
Very friendly staff. Made everything painless
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Jason Ile
Good service