TBI Computer

181 Westport Ave, Norwalk, CT 06851, USA

Address:	181 Westport Ave, Norwalk, CT 06851, USA
Phone:	+1 203-222-1878
Site:	tbicomputer.com
Rating:	4.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–4PM Closed

Location

Photos 2

Reviews 13

Dan Moran

To start, they originally provided an eta of one week for my dead macbook pro. I call one week later to discover it had not even been looked at for two reasons. One being that there was no credit card on file and two that nonwarranty repairs go to the bottom of the pile. They had not even asked for a credit card up front, even though they knew it was not under warranty. I called back after ANOTHER week, they said they didnt know and would call me back shortly. They didnt call back until the day after saying it would have to go to apple and if I wanted a backup beforehand it would be $100. Catch is, if I wanted my data restored it would be ANOTHER $100. Thanks but no thanks. Finally after three weeks of back and forth, being left in the dark I receive my laptop. Its a good thing I dont rely on it for a living. Id rather drive a half hour out of my way to the Apple store in Stamford than go through this again.

Sean Hannon

As a customer for 15 years, I have always enjoyed reliable, personable, quality service from Judy, Tom, and the entire staff at TBI Computer. I have bought desktop computers and laptops for myself and family members, and had them serviced when needed to my complete satisfaction. If you are looking for real people behind the counter who know their product, this is the place to go. I do miss the charming house on the hill location, but they have carried to their new location the friendliness I have always experienced from them.

bruno tomasi

I have been using TBI for over 14 years, I have used their tech support and have purchased computers from them. I could not be happier. They are all extremely friendly, helpful and allways courteous. Its so comforting to have a neighborhood outlet to solve all the computer problems that can come up at a moments notice. Most problems are resolved while waiting, you can go back home and complete your assignment with little lost time.

Anonymous User

I work as a personal assistant for a number of families in Fairfield County and Ive always gone to TBI, or had them come to me. I have never had any trouble working with them, and have never experienced a problem they could not fix. In fact, my client had network trouble on Christmas Eve a few years back, and the owner came out and fixed the problem in about a half hour. Thats good service!

Isabel Lopez

Brought in my MacBook pro that still had warranty because it was not booting up to screen was told that my screen was bad an wanted to charge 589.00 to replace when in deed it wasnt the screen it was the logicboard took it somewhere else and they tried a new screen and same problem now I went directly to a APPLE STORE to get this issue resolved....

Allan Hoving

I have been a loyal customer of TBI for many, many years and have always been delighted with the service. I would not go anywhere else to buy a Mac or get it repaired. The personal attention you get from owner Judy OMeara and her staff is incomparable. Its an actual real human experience, not a humanoid one (if you get my drift).

Mimi Roth

What a pleasure to get personalized service by a staff happy to help in any way. Wouldnt think of buying anywhere else! We all know the product is a great one but when you have a problem, this is where you take it to. They care about getting you back up and running ASAP. Cant recommend them highly enough.

Armand Uomoleale

I have been going to TBI for years now and I will tell you Judy and her crew are a dream to work with. Not only do they help when you need help the most I end up learning things about the Apple products every time I am there. Use them... they will make you happy!

Aaron Linsky

Brought in a completely dead mac under warranty and had it back the next day with a new power board. Pretty great experience, definitely beats trekking to an apple store and dealing with their cheery but slow and questionably competent service.

Rhonda Karim

BEST MAC GUYS AROUND! Knowledgeable, friendy and aasy... no pressure to upgrade. They do it all from on-point diagnostics and on-site repair to figuring out which odd cord I needed for a very old monitor. The only place for my MAC needs!

Peter Franz

Friendly, knowledgeable, thorough. Great place to shop. My wife and I have been repeat customers for years. Miss the old location, but not the Himalayan driveway!

Hans Linderoth

Attentive service from the drop of my MacBook Pro to my pick up. Efficient in and out service.

Edward Harney

Terrific service, punctual on diagnosis and solution, very nice people