Platinum Car Wash & Oil

97 Waterbury Rd, Prospect, CT 06712, USA

Address:	97 Waterbury Rd, Prospect, CT 06712, USA
Phone:	+1 203-527-9700
Site:	platinumcarwashandoil.com
Rating:	4.2
Working:	8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–7PM 8AM–6PM

Location

Photos 25

Reviews 12

Steve The Man

No one there understands how to use a towel to dry a car. 1st time I brought my car there, I paid about $50 to wash, simonize, and vacuum the interior of the car, and it came with a free wash. They didnt towel dry it and it had water spots all over it. The guy waxed over the spots, and didnt do a good job working all the wax into the car and left streaks of wax all over the car. Driving home, I noticed dust all over the console, inspected the car at home and noticed the bad job. I called the manager, had them redo everything. They still couldnt figure out how to use a towel so the manager dried it himself. I washed my car every week for about a month skeptical about bringing it back for the free wash. I finally caved and thought it was just a one time thing. This time the car still had dirt on it, a 3rd time, they couldnt figure out how to use those towels, and I told the manger I wasnt coming back because of the dirt on my car, and wished him luck staying in business. He never looked at my car and made a nasty remark. Very unprofessional!

Anonymous User

I always have a bad experience at this place. If you let them do an oil change, they will make up ridiculous things that are wrong with your car and nickel and dime you for everything. They will charge you $30 EACH to replace wiper blades!! The last time I got an oil change was in December. They put in the expensive High Mileage oil...didnt ask, just did it. I paid $55.00 for that. Since it was a sloppy day and was going to rain, I didnt get the car wash that day. I came back yesterday and they said, "Well, the computer says you had the car wash". Gah!! Well, the sign said $8.00 for the wash, so I figured I could suck that up. NO, they stuck on an extra $7.00 because they ALWAYS add the detailing!!! What a bunch of liars!! And the people working there are a creepy bunch. I will NEVER go back there, lesson learned.

Imeh Esenyie

I enjoy coming to platinum car wash every week. The workers here are very personable and friendly. Every time they clean my car, they treat it as if it were there own. My car comes out looking amazing every time and all my friends say it looks like I have a new car every time I come out of the car wash! I also love the fact that they have the unlimited program which allows me to come after all inclement weather. Just imagine washing your car and it rains as soon as you pull off!!!! Its very disappointing, but with the unlimited program, it doesnt even matter because you can come as much as you want and when you want for a very low price!!! I definitely recommend this place if your looking for quality service and a great atmosphere!!!!!!! I wouldnt get my car washed anywhere else!!!!

Angel LaPlante

Ive been to many car washes in the prospect/waterbury area and this is by far the WORST experience that Ive had. I paid $22 for them to wash/vacuum my car. It was the worst vacuuming job that I had ever seen. There is still dirt on the floor, seats, doors. Windshield is streaky to the point where I had to re-wash it myself. The didnt even touch the cup holders. .... Trust me, I could go on with how terrible of a job they did. Lets just say, Hellen Keller could have done a better job. Not to mention, there was only ONE other car in line for the vacuums, so these workers had ample time to clean. So frustrated and wasted 22$. I DO NOT reccomend this car wash.

Bobby Tracy Koontz

I pulled in to the free vacuums to vacuum first before washing my car. The gentleman standing at the entrance where you paid motioned to the vacuums then to another person to shut them off!! I only know this because I could hear them on as I pulled up and no sooner did I pull the nozzle out they were off. Extremly rude! They will no longer be getting my car wash business. No where in their signage did it say must wash first. Dont advertise free if it is not truly free!

Rahmi Rountree

My wife and I are both members of the unlimited car wash. Platinum car wash does an excellent job on keeping both of our vehicles very clean inside and out. The people are very friendly and the atmosphere is very nice. We also get our oil changed here as well. I would recommend their service to anyone who likes to have a clean and very well kept up vehicle! - Allan and Maria Tyson

Reney Francisco

I went in for an oil change. They were very polite and very quick. When I went to get into my car my glove box door (which was broken and open) was closed. I went back in and asked how they got that to close and they said....we just fixed it for you. No charge and they werent even looking for acknowledgement....they just did it because they go the extra mile. Its where I always go and now for sure where I will always go in the future.

Anita Allen

THE ABSOLUTE WORST CAR WASH EVER!!! My car and windows came out of the wash dirtier than they had ever been. And, I did not get the service I paid for. Paid for outside and inside wash. Workers REFUSED to wash or vacuum inside. Will NEVER go there again . Worst experience ever. And, dont look for someone to complain to. There is no one, and no one returns phone calls. It isnt even one star, not even close.

Nicholas Palchick

Going there for the past month now I have a $20 basic membership which lets me go through the fast pass line get my car washed two times a day seven days a week and at the end of the car wash they dry off majority of the water so you dont end up having watermarks, hospitality is great there and I wouldnt tell anybody that is thinking of going there it is an awesome and amazing place to get your car washed

karen semanoff

I bring both of our cars here for oil changes and full service washes. The staff is great and they really care about the customer. Im in and out in a timely manner even when they are busy. I would highly recommend this place to anyone looking for a friendly, thorough, and efficient oil change/car wash place.

Anonymous User

I have the monthly plan (which is especially good during the winter and spring seasons), so Im there quite a bit. Great staff, very hard working and efficient. They do a great job. When its really busy and backed up the quality of the wash falls off a little...otherwise its consistently very good.

Stephanie Carrion

I had my car detailed at Platinum car wash & oil today. Not only was all the staff very respectful and welcoming they did an amazing job on my car! It looks better than it did on the day that I bought it! I will be bringing my car here from now on and recommending it to everyone.