Address: | 89 Wolcott Rd, Simsbury, CT 06070, USA |
Phone: | +1 860-651-9454 |
Site: | auto-bon.com |
Rating: | 4.9 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Ryan Smith
This shop is fantastic. I recently purchased a new BMW and did not know much about these cars. The first time I called was at 4:50PM on a Friday evening (they close at 5PM). Rai, the service manager, talked to me for a good 20 minutes about things I should consider when buying a used BMW. After I purchased the car the first thing I did was bring it in for preventative maintenance. They went through this car top to bottom and gave me recommendations on what we should do now and what could wait. Rai was great to deal with through the whole process. I will not be taking my car anywhere else.
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Matt Hess
My e90 BMW over heated on the side of the road recently leaving me stranded. The next day Jim got my car in the shop right away and not only diagnosed the problem but also had the entire car checked out for other problems. The issue was with the electric water pump, a common item to fail, and even though it was short notice he had the car ready for me later that day. Im already driving the car again and Im so grateful because I know my situation could have been a lot worse. Thanks again to everybody at Autobon, and Ill be back to get those leaky shocks replaced!
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Greg Allan Holcomb
These guys are great. I owe them lunch. I was under a time crunch to get some repairs done, I drove over to their shop to explain the car trouble and make an appointment. I went in and said, "heres my car trouble and that I needed the work done before the holiday weekend." They knew what it probably was, they looked at it right then and there, they were right, and in less than 20 minutes fixed my car that failed emissions. Results probably not typical, but if they can do this once...
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RL Joy
Ill never take my car anywhere else. After being unable to get a return call from the place I usually take my car to (Mitchell) I called Auto-Bon, described the awful noise, they made an appt. for me, but asked me to stop by to make sure I wasnt going to be in any trouble before that. Not serious, so came in for appt. and 90 minutes later Im out and driving happy. What a great group! Meanwhile I STILL havent heard back from that other place...
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James Wing
I went to Auto-Bon for a simple repair, but the manufacturer provided defective parts on multiple occasions. I spent more than a week in an Autobon loaner at no charge and they advocated with the manufacturer to get the company to pay the expenses past the first repair. It was frustrating, but Auto-Bon did all that was possible and spent the time to keep me apprised of the situation as the ordeal ebbed and flowed. Thanks Auto-Bon.
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Jeffrey Stallmeyer
Really fantastic customer service. This is a great shop with all around trustworthy and down to earth people. I even got to play with their adorable dog while waiting for them to diagnose my vehicle. They were very patient when I went out of town and had to leave my car with them without having paid them for their service. Overall a first-rate shop which Im very glad to have discovered.
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Emily Brady
Auto-Bon is the best independent auto repair facility. Recently my Subaru Outback was leaking fluids and they were able to arrange an appointment for the next day. I also was given a loaner car to use until my car was ready. They are very friendly, willing to listen and help you as soon as possible. Thank you again for your excellent service.
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Bob Czajkowski
Great service for my 2011 Volvo XC60 as its moved out of its manufacturers warranty period. I trust the technical assessments and recommendations for ongoing maintenance and appreciate the time taken to explain whats important for now and what will need to be done in the future. Nice people to do business with.
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Anthony Santonicola
Ive had many years (and counting) of great service and friendly chats with Autobon. Jim and company have seen me through several Subarus and Rai, who was just a pup when I started, is godfather to my most recent,a 2013 Impreza.. My first driverless car will be programmed to take itself to 89 Walcott.
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Jack Giant
I came from out of town and the good people at Auto-Bon squeezed me in on Christmas Eve. They fixed a problem with the harness in the drivers side door of my Jeep and I have been in good shape ever since. Jim seemed knowledgeable and trustworthy and the price was fair. I would definitely come back.
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Gianni Zunino
Great experience as always. Ive been taking multiple vehicles here for a few years now and have never had anything but a good experience. They stand by their work, and get it right the first time. If it still needs work afterwards, theyre on it. Good family friendly business.
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Tim Boysen
Very knowledgeable mechanics and friendly, attentive service. Sometimes they over commit and then the service isnt completed on time. Nonetheless, if you have a BMW, Mercedes, VW or other European car, theres probably no better place to bring it in the Farmington Valley.
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Alex Nocera
I brought my newly purchased used Audi S4 from Boston, and immediately had issues. I took it to Auto-Bon and they fixed all of the issues and change my oil in a half-day. The service was friendly and professional. I will certainly be back to Auto-Bon.
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Joan Ducharme
I can always expect quality service when I bring my Volvo in for servicing. I normally wait and the area for waiting is clean and the coffee they have available is great. I highly recommend this gem of a company to service your vehicles.
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Alex Madinger
Brought in my 91 Toyota 4Runner, which has been in the family for 26 years, to have some issues fixed that a number of other shops said was unfixable. 266k miles on her now, and I think shell get quite a few more thanks to Auto-Bon.
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Susan Regan
Auto-Bon continues to take very good care of all of our Mercedes vehicles - prompt, courteous and informative - very reliable. Susan and Bill Regan CT Valley Views, Granby, CT
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Stella S. Ross
I highly recommend Auto-Bon. Ive never said that about an auto repair shop before! Now that Ive found the right shop, Ive decided to keep my 2009 MIni. . . it runs like new.
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Alison Tortland
Great people. Great service. Just go. I love family run businesses... theyve got more on the line and do a thorough job. Caught a lot of stuff the dealers missed.
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E Landers
Its nice to have a business, family & mechanic I can trust. Just turned my other half onto Autobon, and Im not sure hell go anywhere else now!
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Debbie Metzger
I always receive great service from them. They take the time to explain all my options to me. Very trustworthy
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PK Allen
Full professional service with a smile, coffee and sometimes a puppy. We will never go anywhere else.
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Jeremy Stevens
Great crew, great service. Keeping my 15 year old Audi in perfect condition.
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Charlie Kaylor
Good job as always! Thanks for the continued servicing of both my cars.
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Isaac Fernandez
Very friendly and provided services as promised.
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Christopher Neff
Great honest local family business