Modern Tire & Auto Service

7 Raymond Rd, West Hartford, CT 06107, USA

Address:	7 Raymond Rd, West Hartford, CT 06107, USA
Phone:	+1 860-233-5177
Site:	moderntire-autoservice.com
Rating:	4.8
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 12

Reviews 10

mcflavin

I love this place. I do a lot of work on cars on my own so Im picky about who works on the car, how well they do, and what they charge. I have never dreamed of writing a glowing review of an auto service shop but I will today: this place is fantastic. From the guys at the desk to the guys under the lift, the whole place is run well, the service is amazing, the quality of work is wonderful, and the prices are reasonable. Im not saying it is cheap, Im saying they are reasonable prices that make sense. I was in a bind this morning because my wifes tire was flat and he had a meeting to go to. I took the tire in and they fixed it in minutes and I was back home 10 minutes after I left. Today I needed "fast" and thats what I got, but with a smile and really helpful service. (They could have treated me as an annoying guy who needed to get the tire fixed in a rush but they didnt, they were all very cool.) Ive had brakes done there in the past -- as well as some other repairs -- and Ive never been let down. Thanks, guys. I hope not to need to come in for any repairs soon but when I do I know where Im going.

Travis W

After reading several positive reviews I was looking forward to bringing my vehicle to a reputable mechanic. However, after my first interaction I will be steering clear of this business. I emailed a request for quote on replacement of truck tires. I asked for the quote to include services associated with install of tires (ie wheel balance, alignment, etc). At first I did not hear from them so I figured I would follow up with them. The employee on the other end of the line was very short, not helpful, and eager to get me off the phone. Their email quote contained the same mannerisms. The quote ended up being a single line email "the mud terrain are around $XXXX." This quote is ridiculous and approximately $400-500 more than other local businesses. I cannot fathom paying top dollar for these tires and then $300 for install. I highly suggest researching prices before choosing this business. You may end up kicking yourself for throwing away hard earned money.

Derek DAB

These guys will rip you off. Andy is a nice guy but his self-interests (a.k.a Money) ruin his legitamacy. I paid $300.00 for a new tire and these pin-heads didnt even check the air pressure in every tire.... I thought I needed an alignment 2 days after purchasing my new $300 tire (which sells at BJs for $228.00) so I called Andy. I asked Andy if they checked my car for an alignment since they clearly rotated my new tire. Andy said, " If I checked the alignment on all the veichles, Id loose money." Outrageous! Upset by the way he treated me (someone who has spent over $1000.00 on tires within the past 6 months) I took my veichle to Phillips in Bishops Corner to get my oil changed (instead of Modern). During the oil change the gentlemen at Phillips checked my alignment for free and instead of ripping me off, he simply realized the issue was a lack of air in my tires. If you want to get overchared go to Modern, otherwise stick with Phillips and/or Stebens.

Anonymous User

I would highly recommend Modern Tires to anyone. They were referred to me by my friend Erin. She has used Brian & Andy for a number of years for her WV Jetta and she has had a great experience. I’ve had great experience in dealing with these guys too. They truly care about their reputation and work that they do. I owe a 2000 Honda Civic and I have used this workshop for a several repairs such as oil change, exhaust system replacement and etc. I have never had any problems with my car after their repairs. Brian & Andy are very honest. They never overcharged me and never added needless repairs to their work. Modern Tires is a unique workshop. It is a workshop that services its community and helps its members to stay on the road by providing excellent work. Highly recommended!!!

Cee B

Terribly overpriced and low quality business. I brought my car here to have tires mounted on my brand new wheels. Not only did they scratch all 4 wheels when mounting the tires improperly, they also managed to chip the face of almost every lug hole as well when mounting them on the car. I specifically told them the wheels are brand new, and to be careful. They damaged my wheels and adamantly denied it when I confronted them about it. I had to pay out of pocket for the damage these fools caused. If you want quality work for a fair price, look anywhere but here. Lot of fake 5 star reviews on here...

Patrick Buckley

My battery finally died on the coldest day of the year so far. I got jumped and drove it in. The guys at the front were super nice, helpful, and gave me options. They also noticed a headlamp out and asked if I needed it replaced. Not only was I able to just leave it there and they got everything done quickly but the car was well protected inside from any dirt. They were a little more expensive ($15) than a couple other garages I spoke with... but I trust their work and they are really nice to work with which, for me, is well worth a few extra dollars.

Kate Luce

Was an hour from home with my car making multiple dreadful noises. Googled and found this wonderful garage. They saw me immediately and found the problem which was fairly simple. They fixed it. They did not charge me. They reassured me that I could make the trip home safely and advised me what to do to follow up. Most importantly they made me feel safe and taken care of. Thanks, guys! You are the best. Will post your business on Facebook. Wish they were more like you!!! You saved the day fo me!

Linds A

I have a three-month-old, so speed and convenience were a must. They were very professional over the phone to set up my appointment, and helpful in choosing the right tires for my car. When I showed up for my appointment, I didnt even have to come in. He saw me with the stroller and came out to get my keys. He said it would be an hour, but ended up calling me 35 minutes later to tell me it was done. Absolutely fantastic customer service. I wont go anywhere else from now on.

Adam E

I walked in same day around 1pm with a few issues with My Jeep, some of those issues I didnt necessarily know about. So it would take obvious diagnostic testing. Later found out There was something lodged in the drive shaft the guys dislodged it and got it back to perfect a little after 4pm. Fast turn around, but most of all, good people to work with. Ive lived in a lot of places and had many "shops" but this one was as pleasant as a repair experience can be.

Philip Rant

I had a flat on the way into work -- I looked up "tire repair" on google maps and saw this place with a great rating on a lot of reviews. I called these guys and they had me bring it in right away. Took a look, got my rim fixed up and got me on my way. Extremely courteous, great service, and frankly just pleasant to work with. Its easy to see why they have so many positive reviews -- Id highly recommend them to anyone who needs tire service.