PCW COMPUTER

1115 New Britain Ave, West Hartford, CT 06110, USA

Address:	1115 New Britain Ave, West Hartford, CT 06110, USA
Phone:	+1 860-986-7473
Site:	pcwcomputerservice.com
Rating:	3.4
Working:	10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–6:30PM 10AM–5PM Closed

Location

Photos 5

Reviews 8

Michael Zemel

I usually dont write reviews, and I feel bad for writing a bad review for an independent store, but I was left unhappy with my service. My iPhone screen cracked and I brought it in for a replacement. They told me to come back the next day to pick it up. When I came back, the touch ID did not work (which they repaired on-site). I left happy. The next day, I noticed a crack underneath my screen and lost the ability to touch most of the screen. Apparently they put on a defective screen (well, things happen) so I brought it back. They told me to come back the next day and theyd check with the owner to see if it was covered. I bring it back the next morning (my 4th trip to this store at this point) and they replaced the screen. When I got it back, the home button did not work at all. How can you replace the screen and not give it a basic functional test? When Id picked it up, they told me that the technician who replaced it had already left and Id have to come in the next morning. So, on my 5th trip to the store, I finally pick up my iPhone with a working home button. The touch ID does not work (annoying, but at this point Ill take whatever I can get) and about 33% of the time, when I open it up, the phone does not register my touches correctly and it types the wrong buttons on the keyboard. Everyone in the store was friendly, but this was pretty poor service.

Alvaro Correa

Not a people,s person place. It is understood that some of the computer people don´t care about other humans, but this is the place where you can actually see it first hand and feel it. They install a wrong software in your pc, they know it, but still charge you to fix it. at that point where they tell you on the phone, either you accept and pay or who knows what they can do with your info. not to recommend.

Pa Musa Manneh

Theyre a really good computer place. I had virus on my computer they fixed it and after a week i dropped my lap top which ruined the hard drive. They fixed the hard drive for free with no additional charge because i was there a week earlier. Thank you guys, will recommend them if you live around the Hartford area.

Kyra Thomas

I had a broken laptop for 2 years and I have been trying so hard to find the perfect place to fix it and I found PCW and they made it brand new. I had no problems with customer service and it was fixed in approximately 5 days. I am very pleased

Jack Snakes

Fixed my computer and forgot 3 screws whicj caused ot to breal again which caused it to break

Peter Morrey

Very helpful staff... Helped my son connect the wiring of his newly built computer.

Sylvia D Reid

Intelligent and knowledgeable employees

Justin Martone

Its great