Address: | 40 Boston Post Rd, West Haven, CT 06516, USA |
Phone: | +1 203-933-2886 |
Site: | star.tires |
Rating: | 4 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–3PM Closed |
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Y Kazama
I dont normally write reviews online. This is the first for me but my experience with Star Tire in West Haven was so bad, felt compelled to write something. If I can save just one person the aggravation I encountered, than the time invested in drafting this review was worthwhile. I would strongly advise you take your car elsewhere. There are many reputable tire & repair centers that are willing to stand behind their products and services. In my experience, Star Tire of West Haven was not. I am not going to bother with all the gory details but here a couple of points that highlight my experience: 1) it took them 5 hours to mount and balance 4 tires. (Thats not four hours of waiting and an hour to do the job. It actually took them five hours to replace four tires.) 2) they retuned my vehicle with two leaking tire TPMS sensors. The tires were flat, under 15PSI, before I got to the interstate, which is a couple of miles from their facility. 3) when I returned to their facility the owner suggested that the leaking sensors were my responsibility... my experience went downhill from there. Use this review however you would like. I would just say buyer beware.
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Ra Ra
The owner is a nasty scammer that grossly overcharges. I recommend staying away. There is better, cheaper service available out there. We were quoted initially about $17 to fix a flat, quote that ballooned to a little less than $40 in the middle of the procedure. Seemingly, they did not realize that a tire balancing would be necessary when re-mounting the tire, after fixing the flat? Of course they did know. They are just shady. In addition to being suspicious, their business practices are also overpriced. Town Fair Tires pricing for the same procedures is about $5. When threatening them with leaving a negative review online, warning unsuspecting customers never to use their shady and overpriced services, the owner actually orders me banned out of his shop, permanently. Unbelievably nasty and unhinged individual!!!
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Jim Collins Jr
The Great Blizzard of 2013 was only hours away. The mismatched tires on the rear of my 07 Charger would never get me through. I was through with Town Fair. You can feel your beard grow while waiting on them! So I gave Star Tire a call. They didnt have the tire (Michelin) in stock that I wanted. But it turned out the tires they suggested (Pirelli) were better priced, in stock and, Im so glad to say, performed GREAT in the snow. The price they quoted over the phone was the price I paid. And the car was done quicker than I ate my bagel at Dunkin next door. As soon as I have the $$$ Ill be back for a set on the front.
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Casper Amodio
We had to get new rims and tires. We went to star tire an wheels in west haven. As soon as we walk in we felt like we were home. Everyone in the place was sooo helpful an kind. They took the time to explain all the Ins an outs of the millions of rims an tires they had access to. It was one of the best experience we had in a shop. Everything turned out prefect an they told us if we had the slightest problem to return an they will check it out for no cost. I recommend this shop to every one. God bless
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Craig joyner
I remember when I first staterd going to Star Tire in the late 80s the service was good I went back recently in 2012 the end of the year I was very amazed and pleased to see how STar Tires has changed its atmosphere they came a vey long way an I will definately start my business with Star Tire oncve again they have wonderful sevice buying used or new tires I love the part when the owner hisself took me to pick out my own used tires the best tires they had. I will come again very soon
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Accord Life
This place is so unprofessional as a customer and employee way over priced you can find a better deal at town fair tire all the equipment is not up to date so many dangerous and hazardous accidents waiting to happen and they say the techs are certified but there far from it there certified from there back yard just go to a real shop with ASE certified Mechanics and do your homework before u get ripped off or avoid your car from getting f**ked up from star tire
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Chukwuemeka Okeke
Just to say Im satisfied is understatement, Ive serviced my vehicles with lots of auto shops including dealers but this Star Tyres is extraordinary, the service calls were excellent, the charges were properly explained the job was done with such precision that you do not feel the pinch of the bills because you are satisfied, you know Im definitely coming back and will be sure to do lots of recommendation.
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Wl Cn
The best garage I have ever experienced. Courteous, efficient and very reasonable price. They have variety of stocks, used and new, and can put on your car right away, unlike most of the garages, where the parts have to be ordered and you have to pay a 2nd visit, etc. Star Tires Plus Wheels at West Haven is highly recommended. Just like the owner and the manager said "you are in the right hands".
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Jared Keith
I got a flat tire on my way to work and I needed it to be fixed as quick as possible. Star tires was the closest place so I pulled in. They were able to help me right away. They were super nice and prices were great. They seemed like they really just wanted to help me and they didnt try to sell me on any unnecessary services. I would definitely recommend coming here!!!
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Maria Rosario
Hi Nilda & Gina its Maria it seems like I cant seem to get into your website for review. so it gives me some options and I chose a text message lol. so I am texting to let everyone know how well an amazing it went for me today, when I went to visit you guys at the startire place for the first time. oh my God I never felt so welcome in a place like i did today
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Roberto Calix
Great place for flat repair. I felt people were honest with me and the work was done effectively and quickly. I was in a bind with a flat. Looked for places around where I live and found this. $17 for flat repair, did opt for rebalancing, but total was just under $33. I was in and out withing 30 minutes. Glad I found this place!
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Sal
Was actually a very good experience. The employees were very friendly, and full of information that they are willing to share with you. Beside the great environment, they sold me a good tire at a reasonable price, which was installed very quickly. Was very impressed with the whole experience, and will definitely be back.
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Hassan Gebril
Avoid them !!!simply I was about DIE because this people they dont care because after work in my car breaks they didnt put it the correct way . And I have to go everyday for 3 days to get the parts and when I ask to my refund they say no .. And they are so EXPENSIVE go for Walmart tires almost half the price !!!!
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Anonymous User
What great and friendly service I received. I recently brought my Ford Van in for tires after calling and getting a quote. They put the van right in the shop and put the new tires on. The price was exactly what they quoted for a 50,000 mile tire, not a penny more. Thanks Star Tire!!!