US Post Office
| Address: | 115 S King St, Georgetown, DE 19947, USA |
| Phone: | +1 302-856-3647 |
| Site: | uspspostoffices.com |
| Rating: | 1 |
| Working: | 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 8:30AM–5PM 9AM–12PM Closed |
Location
Photos 1
Reviews 9
DE
Destice Jenkins
Absolutely horrible customer service. At least once a month I have to go to the post office to pick up a package because the " Mail receptacle was full" or "There was no secure place to put tbe package". TRY KNOCKING ON THE DOOR! Someone is always home to recieve the package. When I go in and ask why, they tell me "well the carrier doesnt have to bring it to your house if there are lockers at your pickup location." All the lockers are broken, they know the lockers are broken because I tell them every time I go in to pick up a package. Laziest bunch of people Ive ever seen. Then again, what do you expect from government workers?
YA
Yana Razmakhnina
The worse customer service. I used to use a USPS in Rehoboth, where everyone so friendly and helpful, but USPS in Georgetown is so different. I told my husband that they will put a piece of tape on the box for him, because they did it to me before, but they made him to purchase $3.49 tape....for one little box....I called the office and the lady said that she doesnt care what they did before, very rude. She didnt even care to make her customer satisfied. Im expecting apologies and refund for the tape. Do not want to have any business with this office in future.
JA
Jacky Matics
I live in georgetown. Lately my packages havent even attempted to be delivered. They claim that nobody was there but there is always somebody at my house and a dog to alert when somebody is there! They leave a slip that says "Georgetown post office" and I go there, and they tell me its in Ellendale post office? So I call Ellendale and they say " thats not even the same town" and hang up on me. So where is my package? My mail is even ending up on the ground! Im so sick of this direct neglect of their job.
GR
greg noneubuss
I can not give less then 1 star, who ever the lady is who answers the phone when you have a problem, she has a bad attitude, is nasty and rude. to the extent I filled a complaint against her with the postal inspectors unit. so if you live here and read this and had the same kind of issue, then you should file a complaint against her. or you will be stuck with her until she retires. any postal employee who goes out of their way to try to start arguments with customers has no business working their.
JU
Judy Klein
Donna & Christine are the most unprofessional employees at Georgetown post office that I have ever had the horror of speaking with. Someone really needs to re-train these individuals so that they know how to speak with customers... I am not the only person that has had a terrible experience with this post office. A lot of our tenants drive to Millsboro or Seaford to avoid this post office. And you wonder why USPS is going down the drain!!!!!! TERRIBLE CUSTOMER SERVICE AND DISRESPECT...
AN
Angela Hood
I agree with the customer service. There is one lady there that is the rudest person I have ever met. Then the rest are pretty nice, but the mail is slow getting to me. Take weeks to get letters from right down the street. I dont get it. Oh, also, I have mail that I put out this morning first thing..yes it is a Saturday, but no one came to collect or drop mail off. They are closed at the moment so I either got skipped or...I got skipped.
D
D H
Very unprofessional. A woman about 30 with red hair was rude and not well dressed. She did not have a name tag on but her attitude fits the rude atmosphere of USPS. I asked her when my package would be delivered. She responded saying seven days. I said when would that be and she said well in seven days. This federal business should be privatized so people like this could loose their jobs.
HA
Haywire Custom Guitars
Donna is the absolute rudest person I have ever gotten from a response from at any US Post Office. Its really unbelievable. She needs to be counting pennies in a back room of a bank not however in any capacity working with the public especially in the US Post Office. Never made any attempt at delivery.
MA
Mad Customer
Not capable of doing a job correctly. Sends packages to wrong address then wants you to pay to correct it