Sentinel Self Storage New Castle DE

465 Pulaski Hwy, New Castle, DE 19720, USA

Address:	465 Pulaski Hwy, New Castle, DE 19720, USA
Phone:	+1 302-328-5810
Site:	storeatsentinel.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM Closed

Location

Photos 11

Reviews 23

Anonymous User

I choose this facility when I relocated to Texas, 1500 miles from Delaware. I keep my things in storage here for 10 months. I never had a problem with the staff or the facility as a whole. My items when I returned were in the same condition as I left them. No damage, no vandalism, not even weather damage. I never worried about my things. Joe and Susan were extremely helpful when I had some financial challenges along the way. Joe did everything he could to accomodate me and work with me to ensure I kept my belongings. I had some very expensive items in the storage, and Joe and his management did a great job in helping me. I would not go anywhere else when looking for a place to secure my items. The staff and Joe are the best.

Pauline Sims

I really appreciate customer service. I was stuck in the after 5 rush hour traffic so I called ahead. Donna waited for me so I could finally get my things stored that evening. Customer Service is really a plus. I have an inside space. Little things matter....like the door stop that holds the door open and a light that stays on for 30 minutes. When the light goes off, you can have light for 30 minutes more or for as long as you need it. No need to worry about forgetting to turn it off because it goes off automatically after 30 minutes. Also, praise God for a nice restroom for customers!

Angel Cox

I recently rented a 5x10 unit for two months. Joe took very good care of me. He answered all of my questions over the phone. He is very knowledgeable about their policy. I would use this storage facility again! My unit was dry and clean. None of things were damage from the humidity during the month of August. I had a regular unit not their climate control unit. Keep up the good work!

Bryan Hauck

Joe and Donna are very nice. I made a reservation online, received immediate confirmation AND a welcoming telephone call from Donna before I could get there. Joe was quite helpful - showed us the unit I reserved in advance and confirmed my trailer full of furniture would fit. Units are easily accessible with truck and trailer, clean, and secure.

N. Champion

I was a long-standing patron and Sentinel Self Storage consistently provided excellent service!!!!! Their quality of care is outstanding. The employees at this location are extremely helpful and accommodating. I highly recommend this company and would continue to choose this site for my storage needs!!!!!

Sporadic Walker

Joe, the manager, is friendly and helpful with any questions from reservation to move-in. He explained the paperwork and suggested using Budget truck rental, which proved the better option compared with using the "free 12 foot box truck." Payment can be made monthly online or in person.

Anonymous User

sylvester- over a year I have been using this facility for well over a year. The facility is always clean and the staff Joe and Donna are above all; professional and friendly. I would recommend this facility to all of my friends and collegues. I rate this facility with five stars...

Anonymous User

To whom it may concern, joe and susan are two of the best people I have ever meant. When it comes to storage I wouldnt go any where else. Ive had the best service since Ive been with joe and susan. God bless these two americans. They make moving more of a joy than a pain. Thanks

David Woodford

Having rented from Joe for the past 9 years I cant say enough about how helpful and understanding he has been. If you have a problem he is always there to help you sort it out. If I know of anyone that needs to rent a space to store their stuff this would be the place.

Walter Mrowczynski III

A+ service! I had a storage unit with them for 8 years and they were an excellent company to be with. They were also very accommodating during months when money was tight and I wasnt able to make payments on time as well. I definitely recommend SSSNC!

Erin Albert

Joe and Donna are so wonderful!!! They were so helpful the 2 years that my stuff was there! My whole life was in their hands and they took care of it! They have good customer service there, and that really means a lot!

Anonymous User

ive been using this facility for over a year and dont think i will go anywhere else. customer service is AAA+. very nice people to deal with. thanks joe and Susan. and thank you Susan for the plant.

Suzanne Swift

Very friendly customer service. If youre trading down to a smaller unit, make sure not to cancel out of the first unit before opening the second...to avoid paying the $20 administrative fee twice.

Maxx Reist

The staff was nothing but nice and helpful. My Father, Grandmother and I have all had units here over the past few years and we dont plan to go anywhere else but here in the future.

Melissa Hynson

Joe and Donna are fabulous! They ensured we had everything we needed. Clean facility and superb customer service, highly recommend!

Lewis Thomas

Very professional and accomdating. The staff will work to ensure on time service and will educate customers on all services.

Graham Henry

Joe was excellent in walking me step by step through all the options and steps of the application, knew his stuff well!

Derwin Nieves

i been using this storage for almost a year. Joe and Donna are always frendily and keep the facility clean.

Randall Kemp

Staff was very helpful when storing my truck there, but for the price it could have more space.

shammamaria

Excellent service from the staff on duty. Units are in a safe location and easily accessible.