Address: | 246 Rehoboth Ave, Rehoboth Beach, DE 19971, USA |
Phone: | +1 302-227-3883 |
Site: | jacklingo.com |
Rating: | 2.9 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 10AM–4PM |
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Elana Chilzer-Sahm
Terrible customer service. Rude and condescending are putting it kindly. The house was more than problematic. Ants and food were covering the kitchen counters upon our arrival, human hair and pet hair covered the stairs. We found two pairs of dirty underwear in the beds, blood stains on the bedding, pills under the bed, and dust on all furniture. The house seemed as thought it had never been cleaned yet there was a business card left in the bathroom that stated "carefully cleaned by Jack Lingo," and also had a paper seal wrapped around the toilet indicating a cleaning crew had been there. We contacted Lingo with concerns for the cleanliness of the home and we were told the unit had been overlooked and not cleaned (lie). They came out to "clean" and I swear to you, they sprayed febreeze and called it a day. Did not vacuum or dust. The home was supposed to be pet free yet there were dog bowls, dog shampoo, and urine stain remover under the kitchen sink. Our family is very allergic to pet dander, some members had to cut the trip short. Our agent came out once to see the home and was unapologetic. Upon receiving more complaints, she returned with her manager who was equally rude. Most electrical outlets did not work, the home smelled and the owner left their junk in all closets, drawers and cupboards. Actual junk, broken bobble head dolls, busted glass, tax documents and bank statements from 1996 & 1997, old dusty clothes, paint cans, and food to name a few of the items. My sister told the manager she was going to post pictures of the junk and filth so when others search the location, pictures that truly represent the unit will be shown. The manager got sassy with her and said, "you cant do that, people arent supposed to see these kinds of things." EXACTLY! WHY WAS IT OK FOR US TO SEE "these kinds of things?????" In short, Lingo is the worst. They dont care if you are happy, they take you for your money and treat you like dirt. They do not provide information and photos that accurately depict their property. In short, dont buy their snake oil.
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Eleanor Zartman
We arranged to rent a house from Lingo in February of this year for our annual family vacation in Rehoboth Beach. When we arrived last week we found the house dirty and moldy and bed bugs were discovered when sheets were being put on the beds. We were told by Lingo to leave the home because they had to fumigate the house and to return to their office. We expected the Lingo team to help us find other accommodations, but the Lingo team made very little effort to help secure an alternative option for us. Unfortunately they made a minimal effort and seemed to show no interest in the fact that that we were going to have a cancel our long-planned vacation. We explained that we had family members that had traveled internationally for our annual retreat to Rehoboth Beach, but that had little to no impact on the effort the Lingo team made to help us find a place to stay. We were extremely disappointed in the lack of concern Lingo showed us, particularly given that the home was so obviously in disrepair. As consumers, we have new options like AirBnB and HomeAway for finding rental properties. They are less expensive, but we have chosen over the years to depend on Lingo as they are a trusted, local company. We expected that they would have our back if something like this happened, but this experience deeply undermines the value of spending a little more through Lingo.
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John Ashanna Milens
We rented from this company during our four-month stay in Rehoboth Beach. The company was very helpful getting the rental arranged on short notice and provided an excellent value for a long-term vacation rental in the off-season. After move-out we were accused of taking a cable box from a spare bedroom and disabling the internet prior to move-out (which was still working for us right until we moved out) and are expected to pay any and all related charges. They do seem to have nice rentals and have a large number of offerings in the area, but youll want to protect yourself accordingly in your dealings with them (weve never had this kind of problem before, and weve been bouncing from rental to rental seeing the country for the past two years). Record EVERYTHING and check EVERYTHING before you sign, and make sure you document EVERYTHING on move-out as well in case accusations are made.
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inVa Klaus
Be very careful using this realtor. After our rental at Rehoboth Beach, they sent me an email saying that that the cleaning crew reported that we had broken a futon at the house we rented, and they were sending us an invoice for damages. I inspected the house and the futon in question before we left and there are 9 people in my family that say that it was undamaged when we left. I refused to pay and will think twice before using this realtor again. The futon in question was a number of years old. We used the futon for 8 days as a bed for a 12 year old, and did not see any visible damage when we left. Either the cleaning crew broke the bed after our departure, or someone is trying to get a replacement for a futon that is worn out under normal use.
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betty ewing
Wonderful realty company. Perfect preparation and follow through with ensuring a great vacation. Lingo can get anything corrected swiftly its unbelievable. The property at Carolina St in Dewey is kept almost pristine and the weekly rental cost is a bargain compared to other companies. Each year there is updating to improve for future guests. Even fresh mint in the garden at 13 Carolina Street as well as many beach amenities including beach chairs and umbrellas.. All new and quality. We will keep returning to JACK LINGO.
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Erik Rasmussen
Always have had a positive experience with Jack Lingo over our many years of renting with them for our annual multi-family beach vacation. They have been very responsive in resolving the handful of issues we have encountered with the properties weve rented over the years.
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Mark Hughes
I highly recommend lingo for a buyer or a seller. They offer a wide variety of services for listing your house renting your house or showing you houses. The family has a very highly respected reputation in the community for as long as I can remember.
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Pure Torcher
Not worth dealing with these people. I had my house sold by Christina Haag. She was very rude, difficult to deal with and ignored my concerns and instructions. This company just wants to sell your house as cheap and fast as possible.
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Lee Blackwood
Longtime local realtor with the majority of market share handled by them. I have used them for years to rent out my house, and they have handled all rentals with utmost professionalism.
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Marilyn Connell
This company has been calling my cell phone and Ive never had any dealings with them. They dont leave a message. Stop soliciting me!
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Philippa J. Benson
Great rental agency! They offer a large range of rentals and follow through with helping you from arrival to departure!
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Dos Locos
First Class all the way... Most professional and trustworthy realtor in Rehoboth
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DRIFT WOOD
No parking
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Gary Hunsberger
Very smooth in and out. Friendly.
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Nancy Wiegand
Best in Rehoboth!!!
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Kristopher Groszer
Fantastic realtor