Address: | 4559 Kirkwood Hwy, Wilmington, DE 19808, USA |
Phone: | +1 302-998-3331 |
Site: | newtrendhairsalon.com |
Rating: | 4.4 |
Working: | 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8:30AM–8PM 8AM–4PM Closed |
LE
Leelo Lopez
I went because someone I know had a great experience, so I decided to give it a try. Its never a good sign when the hair dresser attending you says, "I cut hair really fast". Its not a thing a hair dresser should be proud of unless theyre working at Supercuts because what it really means is "I lack attention to detail". In her defense, she offered to fix it until I was happy, but in her initial haste to trim my hair she chopped off too much to salvage the style I wanted and so I just cut my loses (haha). I asked for a slight shag ala Mica Arganaraz and ended up with a 2004 Ashlee Simpson emo shag. Fortunately for New Trend, Ive still had waaay worse hair cuts. The salon does do good work on other people, and they seemed genuinely concerned about my experience so they deserve extra stars for that alone. They run a good business and if you like a classic look, I highly recommend going. Also, they seem to do fantastic color, so go there for color. However, if youre seeking something a little more modern.... then perhaps it would be best to make the trek out to Philly. Im on the fence as to whether or not I will ever return. If I do, I definitely wont be seeing the same person again. In the grand scheme of things, a crappy haircut is a great first world problem to have.
CH
Christina Kenyon
SALON OWNER DOES NOT STAND BEHIND HER GUARANTEE!!!!! HAD MY HAIR DONE ON FRIDAY WENT BACK IN SATURDAY MORNING TO FIX IT AND WAS CHARGED EXTRA!!!! Had the worst experience ever!!! Poor customer service and they dont honor their guarantee!!! Asked for an ombré color and had to go back the next day to have it fixed. Hair did not have the ombré effect. Only looked like a single color... Paid $140 for ombré and had to pay an extra $72 to have it fixed. The owner and stylist are claiming that I got what I asked for. I clearly did not. I filled paperwork out today for a claim in small claims court because they guarantee their work on the website, but are now claiming that they dont give refunds. Showed pictures to the court clerk. In all reality, I should have never been charged when I went back in to have it fixed. And since they didnt like my comments on Facebook, they blocked me from responding to their comments!!! Guess they dont want to have other people know the truth!!! DONT GO TO THIS SALON!!!!
LI
Lisa Rastelli
I normally dont write reviews but felt that it was necessary for this salon. I found them based upon reading Best of Delaware and thought I would give them a try. I made an appointment with Melissa for a cut and highlights. Before we started Melissa took the time to ask what I wanted and listened to all of my concerns. (this was my first experiment with highlights) She took the time to consider my lifestyle and employment to determine what was the best type for me. She also made suggestions based upon pictures I had provided. In the end I got a superb haircut and wonderful highlights. She accomplished what I wanted and the highlights were so nicely blended that they looked natural.
TA
Tamara Cutler
The service here was FANTASTIC! As someone who has never had a good experience at a salon, Im always wary when its time for a haircut, and after my latest disaster at Ulta I was uncertain about even getting my hair done again. Im so glad I went into New Trend. Oh my goodness. The staff was so nice and the place just had a great feel to it. My stylist Leah listened to my issues and my concerns and completely delivered. She made me feel completely at ease from the moment I sat down in her chair. She told me exactly what she was doing and what products she was using and why. My color turned out fantastic, and the cut is just perfect. I will never go to another salon again!!
A
Anonymous User
Love my color & cut!!! Newly relocated to the area, I was looking for some one to color and cut my hair as it was growing out. I read the reviews on the web, and they were right on. Melissa did a beautiful job updating my color. She kept my highlight and warmed the colors so that they matched to my skin and made my eye color pop. So much better then before! She gave me a great sophisticated look. It was great that they have evening hours.
MI
Micah Fegley
I happened upon this salon after my place started charging insane prices for a mens cut. The price is great, which is important, but the people are also a huge reason we like going. The women at the front desk are always super nice, love to talk to my kids and treat us really well. The owner is nice and she seems very proud of her staff (which she should be, theyre great!). Now the while family goes here because its a great atmosphere.
AS
Ashley Julian
I have been coming to new trend for years and have never been disappointed. I love everyone there and all the staff is so sweet and welcoming. Even when I come in as a walk in they accommodate me the best they can. I usually see Bev or Kristin because I trust them with my life but I saw Gabby today and she was great too! I also had Star do my shampooing and she gave me the most relaxing wash and head massage ever ! Highly recommended !
JE
Jen Shearer
It has been difficult to find a stylist who can handle my very long, very thick, and very curly hair but my experience here has been the best Ive ever had! I left so happy and got exactly what I was looking for. Mili did a wonderful job and made my hair look beautiful! It was also a quarter of what I would normally have to pay! Ill definitely be back!!
CO
Courtney Grey
Told her I didnt want it too short, ended up with an UNEVEN hair cut above my shoulders. I also have a round face, so I dont know what kind of stylist thinks short hair and a round face looks good? Usually I dont worry too much about bad haircuts but this one is too short to even hide in a ponytail or bun for three+ months. Would not recommend
DA
Da Hoss
This Kathy is one of the worst. First, I cant see all that well without my glasses, so it wasnt until I got home that I noticed how badly my haircut was. It was uneven. The hair was above the ears on one side and well over the ears on the other side. She didnt even clean up the back of my neck. I had to get out a razor and do it myself.
MI
Michael Hilyard
Ive been coming here for several years and have been happy with the results. Its great because they do a good job, wash your hair, use scissors and skills rather than just sorta hacking at your hair like most barber shops Ive been to. The real key here is the combination of the quality haircut at a good price, its $21 for what I get.
TA
Tabitha Dunham
I just love the atmosphere and amazing staff at New Trend. Everyone is always so friendly and happy and they are so great with remembering us. The stylists (Angie) are so great and helpful when we cant decide what we wanna do. Best in town for sure.
A
Anonymous User
Awesome salon with a friendly staff! Very up to date on the latest trends and reasonably priced!