CubeSmart Self Storage

1200 Upshur St NW, Washington, DC 20011, USA

Address:	1200 Upshur St NW, Washington, DC 20011, USA
Phone:	+1 202-541-1555
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 40

Reviews 20

Katie Eisenbarth Burn

We had a terrific experience with Cube Smart. They couldnt have been more helpful or accommodating to us, and they even went the extra mile to help store one of our enormous pallets from our overseas move in their private locker overnight when our shipping company left it in the hallway with no advance notice. The facility is extremely accessible and feels very secure. All in all, this location is top notch, with super friendly people, and great value. We would use them again without question.

Monica Loving

Drove in from Ohio to pick up my daughter from college. Traffic was crazy and caused me to arrive 10 Mins before closing. I know it was an inconvenience but she still helped me with all my questions and needs. I even changed to a larger unit to store the zillion things my daughter had in her dorm room. I couldnt have pick a better location or staff to help me. Thank for all you do and not biting my head off forgetting into town later than anticipated. I highly recommend this location.

Alex Aucoin

The staff at this CubeSmart facility is top notch! Whether over the phone or in person they have always been most helpful. Lee and Shanee do an excellent job of ensuring the best possibly experience. Ive rented a unit here for several years and when I was ready to downsize my unit they helped make that move happen according to my schedule. I recommend this storage facility to anyone in DC with self-storage needs.

Amir Paul

This is a great facility to store anything (clothes, furniture, etc.). Climate controlled and pest free. My only issues were that the elevator sometimes doesnt work, its not 24/7 so you cant get to your stuff when you want and the staff can be unprofessional at times. They were nice to me but they had attitudes when I asked them questions. All-in-all, I would say its the best storage facility in DC.

Lisa Gomes

Shanee and Napia have each helped me on two separate occasions. Both women are very friendly, personable, detailed and a pleasure to work with. They made it easy for me to initially sign up for my storage unit and then upgrade to a larger one. I love it that they now know my name when I come through the door. I am looking forward to being a continued customer at this location thanks to these two.

Lia Strong

Out of all the storage facilities Ive had to use since college, this is by far the cleanest, friendliest and most secure facility Ive used. The staff is personable and accommodating, which is wonderful. The facilities are well kept all around, and i appreciate that they accept packages for me at the front office. All around best experience storing my items by far.

Kool Marley

OMG I highly recommend this storage facility the managers and GM are highly knowledgeable of storage and helped me greatly, I appreciate the patience effort and wonderful customer service everyone has showed me and they worked as a team to get things done its a good atmosphere soon as you enter into the office Cubesmart ROCKS thank you Upshur Staff!!!!!!

Teresa Hinze-CTA

The staff is always extremely helpful. They go out of their way to make sure you have a good experience setting up the cube rental, answering any challenges you might face while renting, and for the move out process. We are seasonal and rent from them annually. Also each building has multiple access doors. Easy in and out with extended access hours.

Beverly Perez

The staff is extremely friendly, helpful and professional. The facility is secure and well lit, so I feel safe going there day or night. The location is also very convenient and easily accessible from anywhere in DC. I would highly recommend CubeSmart on Upshur Street to anyone!

Nicole Romer

Great location, excellent customer service. The manager that helped me, Ms. Tanesha Holloway, was very friendly and helpful and made the process of getting our large, clean storage space super easy and efficient! So glad we decided to get storage at this location.

Hassan Muhammad

This location is perfect I have been using CubeSmart for years now never had one bad experience staff is so pleasant and helpful. Shanae is always smiling and has such a pleasant spirit! If you work or live in the city this location is so convenient.

Olivia Gutenschwager

This was my first time renting a storage unit; everything went very smoothly and Shanee, who helped me, was very accommodating, incredibly friendly, and walked me through everything perfectly. Facility is very clean and safe.

Abdallah Alsandly

I could not believe that all my procedures to store my rooms furniture is one hour, but yes was happened with Cubesmart. diffidently I will recommend for my friends thanks a lot

Robin Kane

Clean, well-lit facility with great staff. Ive used this storage facility for extended times twice over the past 6 years and recommend it to friends.

Mustefa Abi

I love this place Rome Shanee Gerome & Taniesha have been very helpful with my move I greatly appreciate you guys thank you staff

Wayan Vota

Convenient, clean, safe storage. Be sure to have your own insurance (most homeowners policies will work) and lock.

Frank Dunn

Friendly, humorous, efficient service, a pleasure to be there. Ill go back.

Tricia Whiting

highly recommend this location; Lee is wonderful and so helpful.

June Bug

Great customer service! Easy friendly service!