Firestone Complete Auto Care

903 SW 24th St, Fort Lauderdale, FL 33315, USA

Address:	903 SW 24th St, Fort Lauderdale, FL 33315, USA
Phone:	+1 954-634-5630
Site:	firestonecompleteautocare.com
Rating:	3.7
Working:	7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–6PM 8AM–5PM

Location

Photos 24

Reviews 4

Emily Needs

I dont understand the negative reviews, weve been bringing our vehicles (personal and work) to these guys for over 10 years - I find they are HONEST (they dont tell me I need 10 things done when I come in for an oil change) - they only tell me what GENUINELY needs to be done - if my brake pads are wearing out, theyll tell me hey, you probably got a couple more months left, so you dont HAVE to do it today, but we advise in the next three months - or if my tire tread is low, theyll say - you need something in 3 months - they dont say HEY you really SHOULD do this TODAY and well give you a GREAT deal (i.e. high pressure sales tactics - I hate that) - which is why I trust them 100%. Other mechanics say - YOUR BRAKES ARE ALMOST GONE - YOU GOTTA GET IT DONE TODAY! And then I find out I had 45% left on the brakes. I hate that, being duped - so thats why unless I have absolutely no choice (i.e. car broken down in Miami), I always come to Firestone. And when they do repairs, they stand behind them - other mechanics have done work on a vehicle, after a month it has to be done again, and then Ill find out it was a used part instead of a new one (Id paid for a new one) - and then I have to pay to get it done again. This never happens with these guys at Firestone. so if I"m going to take my vehicles anywhere, its going to be to these guys. Sure, sometimes theyre a little backed up and may take a couple of hours longer - but they ALWAYS tell me up front how long it will be - making an appointment definitely helps. They dont say sure, we can get it done in 45 minutes and then theyre still working on it 3 hours later - theyll say hey, were pretty backed up, we can probably get it done in an hour and a half - and then I know if I want to get them to do it. They dont over promise and under deliver, they deliver what they promise - and its not just from one vehicle and an occasional visit - this is from over 10 years and probably 7 or 8 vehicles that they have taken care of. I know that if I bring my vehicle here, the job will be done RIGHT, and it wont be some unnecessary job or scam for them just to bilk me out of some money. These guys are the best. When I do go to them for new tires etc., they will give me a really good price - extremely competitive. Im glad Anthony the manager is back, hes super efficient and always makes sure the job gets done right. Another thing - the location is good - there are lots of shops (Winn Dixie, Bealls, Dunkin Donuts, Mini Pita (great breakfasts if youre doing an early visit)) - the bike shop - lots of places to kill some time while you wait. But we really like how they treat us, prices are competitive, but you know the parts will be NEW (not used), and that the job will be done right - and if you have any problems, you know they will make it right. I"m not being paid for this review, I dont benefit from this in any way, they wont even know who I am as this email address isnt the one they have on file - I just know how hard it is to find honest mechanics, and these guys are worth writing a review about. Thanks guys, your customers appreciate you.

carlos gonzalez morales

Four days prior to my visit to Firestone, I had a blow out in the expressway on my way to the Ft. Lauderdale airport from Miami. I had 6 people with me in the car. Fortunately, I was able to put the spare. The parking garage where I left my car had the blown out tire replaced but did not notice that the other back tire was also about to go. When I got back, I realized I was not able to go home in that condition and that riding with so many people the distance we had to go with a spare was not a good idea. It was Sunday and 4:30 PM. All the tire shops around were closed or about to close. I found the nearest Firestone about a mile from the garage. I noticed that they closed at 5 PM. This was our only chance to get our tire replaced and get home safely. We were all exhausted. When I got to the store, Frank M. was at the desk. I explained the situation. He looked up my Firestone record and looked to see if the store carried the tires. Unfortunately, the store did not have the exact tires, but they had a similar one that would work. The shop was about to close and all of the techs were working. Frank M. calmly and graciously stated that he would help us out and that he, himself, would change the tire and get us back on the road. He did so and in 30 minutes we were out of the shop on our way home, feeling relived that we were travelling safely. I know that this young man could have said that they were too busy or basically say that they did not have the tire and have me out of their shop in order to get me out of the way. Instead, he took his time, worked to find the tire, and then went the extra mile by changing it himself. Im grateful for such service and care. I highly recommend this shop.

Todd Walsh

You guys tell me what my rating should be: 1. I bring my S10 to find out why is running rough and to get fixed. 2. Tells me they are going to have to charge 99 just for looking. 3. Later comes back and tells me that a water hose is leaking onto one of the plugs and wires. But that i should replace the radiator also AND all plugs and all wires. 4. I then tell him that I dont have enough money for all that that I just need the immediate problem fixed which is the one plug and the one wire and the actual leaky hose that was causing it. 5. They refuse to fix just the immediate need and want me to spend a thousand bucks on fixing all the stuff that doesnt have an immediate need . 6. I asked him kindly to please fix the immediate need he said nope... he refused to fix a partial repair ... Are we living in the twilight zone or something? If this is the type of business practices that Firestone has now? never going to be able to come here again and now I still dont have the problem fixed. There is absolutely positively no immediate need to fix all the other plugs and wires and the radiator right now

DILYN EST

I found a coupon but it takes more then that to lure me into a mechanic shop especially when Ive always used my usual spot. I read the reviews an they were All very positive which is rare for most businesses especially an auto repair facility. Took my truck into the shop they honored the coupon explained other issues with the car for my knowledge an was charged exactly what discount coupon said an with a smile. Great service felt they were honest and curtious. Will definalty give them an recommend them to others as an honest straight automotive repair shop.