Master Auto Body
| Address: | 825 NW 61st St, Fort Lauderdale, FL 33309, USA |
| Phone: | +1 954-776-1990 |
| Site: | master-autobody.com |
| Rating: | 3.3 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 1
Reviews 9
K.
K.S. Minnis
The worst! Geico directed me here after an accident, and oh, how I wish Id known I could take it to my own mechanic! They told me theyd have a rental car waiting and I had to wait over an hour for one to be brought. Then after a week, they told me to come pick up my car, and it wasnt ready. I sat around for an hour waiting, then got in my car to drive away and it shook like an unbalanced washing machine. The boss came out and opened up the hood. He found a light bulb and some kind of tool sitting on my engine, but that didnt explain the shaking. Meanwhile, I noticed the cover to my mirror had never been replaced - they told me it was still in their drying oven after painting it. So they take the car back into the shop, and then after keeping me waiting for the mirror, tell me that the shaking (which was not there at all before the accident) has nothing to do with the accident. Does that make any sense to you? They say its a broken engine mount and that happens from wear and tear. Well, sure. But the wear and tear that broke it was the accident! They refused to fix it, and so I had to take it to my own mechanic and pay out of my pocket. Both Geico and Master Auto Body were responsible in my book!
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minc iuna
Im surprised these people are still in business. Geico sent me to them when my car was hit. The work they did was very sloppy, almost like they werent trying. Not sure if it was because of what insurance pays them but they did as little as could have been done. They did not replace any covers, caps or seals that were damaged or missing; in fact they even stole one of my door lock knobs which was there when I brought the car in. The lady I dealt with seemed nice, but then again, shes the one who told me I can buy and replace the caps and covers myself if I wanted to. They were working on a couple of cars that were the same model as mine. One must have been missing a door lock knob and paying better than my insurance was. Save yourself the headache: Go somewhere else.
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Steven Meadows
Picked up my van after Geico sent me there to have the repairs done. Got it back and noticed that 2 interior door parts that align the rear doors of the van were missing. I brought it to the attention of the owner who looked at it. He said that these 2 parts were missing BEFORE the repairs were done, claiming that they didnt misplace or discard them during the repair process. This was the area of the van that was damaged, and the adjoining door sill located around these parts were worked on to effect the necessary repairs. I will never recommend this shop to anybody, and advise Geico of this. Tell Geico you dont want this shop for your repairs.
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Seth Greenhill
Geico recommended this shop after I was hit by a driver who had Geico. Inspection was done onsite by an adjuster and the car was repaired within a day. Enterprise was also close by and they arranged for a rental. This is a family owned shop and they treat you like family from the moment you walk in. Car was repaired perfectly and in exactly one day. I would highly recommend this shop to anyone looking for body work. Rich and his family are excellent people and a pleasure to do business with!
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Anonymous User
The people were amazing, the staff helpful, and the work was done efficiently and in a timely manner. Helped me through a difficult ordeal (my community gate hit my car), and they walked me through getting an estimate, getting reimbursed, and fixed my car good as new. I cant say enough good things about them. They even gave me some free pizza while I was waiting! Come here if you like good service! I know Ill be coming back!
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Noryleana Ortiz
Thanks Master Auto Body for providing me peace of mind and exceptional service during a really stressful time. Not only did I experience exceptional customer service but my vehicle repair was handled in a timely manner, the repair itself was beautifully done, and they also were willing to address some questions I had after the return of my vehicle, without any hesitation. Rich and Lisa, thanks again.
EA
Earl Semper
Excellent service through a Geico claim. Everything was repaired perfectly, and in a timely fashion. The owners went above and beyond to ensure my vehicle was safe for my family, even helping me find new tires, which wasnt part of the claim, at a price that was nearly a quarter of what I am accustomed to paying for my SUV. I would highly recommend their services.
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Zoltán Sitku
Great service, friendly and knowledgeable staff. Would recommend to anyone.
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Tom Vla
Geico approved friendly group