Beal Paint & Body Inc

99 Fetting Ave NW, Fort Walton Beach, FL 32547, USA

Address:	99 Fetting Ave NW, Fort Walton Beach, FL 32547, USA
Phone:	+1 850-862-1314
Site:	bealpaintandbody.com
Rating:	2.7
Working:	7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed

Location

Photos 6

Reviews 6

James Bryant

This was one of my worst ever experience with an auto body shop. I rear ended someone in my truck and took it here for an estimate. For a few days, I went back and forth between my insurance company and this shop. Within a week, the insurance company approved my claim based on their estimate. I contacted the office rep and was told that she was waiting on the approval notification (email) and cant really talk to me until then. I checked my Insurances website and noticed that the claim was approved and a check was in the mail. After nearly two days of patiently waiting for someone to contact me back from this shop, I called wanting to know the status of getting the repair work started. Initially I was told that they had not received the approval email and then I offered to forward my copy of the approval message to them. While on I was on the phone with the rep, miraculously the approval appeared in her email (I am sure after either really checking email or hitting refresh). After all of this, I wanted to know when they could start working on my vehicle. I was then told that theyll need a $2000 deposit for the non-refundable airbags that is needed for the repair. I told them that I dont have that amount at the moment and havent received anything from the insurance yet. So then the rep seemed like she was willing to work with me on this issue and then things took a turn for the worst. She started to tell that the office was shorthanded for a reason that I cant remember. At this point I was tired of various excuses and delays that were giving throughout this ordeal and told that "frankly I dont care, I just want to get my truck fixed". She then told me that she was offended by my comment and hung up on me. Its been two days and I never heard back from anyone at this shop.

J Henry

Mike is honest and does excellent work. Due to high quality of service, his tow trucks are in constant demand and sometimes run late, but I would rather wait than have someone tow my vehicle and not understand what full time four wheel drive means with regard to rear tires revolving while coupled to chained-down front tires (even in neutral). Also, in the summer, any request for tow service on the Hwy 98 corridor means dealing with tourists and lots of traffic, both of which delay everybody, including all the tow trucks that operate in this area. I would rather deal with an honest man who does it right, so I always call Beal Paint and Body for my tow service and body shop needs.

J Evers

Worst service Ive ever received, tried to use their towing, they said they would be there in 45 minutes, an hour and a half later they showed up with a stinger to tow my car despite me specifying I needed a flat bed multiple times. 3 hours after I originally called the flat bed finally showed up. A rude obese man could not do his job but was well versed in making snooty comments about how I should have gone with the original truck. He then said I needed to sign a paper absolving them of any responsibility for him to put my car on his flat bed. I refused service and called a different company who was very professional and towed my car without issue.

Keith Byant

I had my BMW X5 repaired at Beal Paint & Body, the quality of work done was beyond what I could have ever expected. Not only was Tammy courteous and prompt, she was able to answer all my questions! The repair work done to my vehicle looks better then the manufacturer quality. I would and will always recommend Beal Paint & Body Inc. for any and all towing and collision repair work needed!

Stan Hall

My name is Stan Hall with Emerald Coast Motor Cars in Santa Rosa Beach, Florida. I have been in the car business for 45 years, in this area for the last 16 years. Beal Paint and Body are the best and most reliable body and paint people in the area. Top quality work delivered back to you on time. Good people to work with for all your body and paint needs.

conner j

Avoid this place at all costs. I have never spoken with such a rude, uneducated, idiot named Tammy before in my life. She is the sole reason people dread dealing with towing companies. Triple A should be embarrassed to have any association with them, and Im going to make sure they know that too.