Address: | 4250 Hwy Ave, Jacksonville, FL 32254, USA |
Phone: | +1 904-201-4429 |
Site: | locksmithjacksonvillefla.com |
Rating: | 4.3 |
Working: | 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 9AM–5:30PM 10AM–2PM Closed |
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Jd Kaywell
I called Instant Keys on 01/19/2017 at 01:36pm. I stated I needed a locksmith sent to my address to unlock my vehicle. I provide my address, make and model of the car, inquired about the price and estimated time of arrival of the technician. I was told the gentleman was finishing up work in the shop and would be there shortly and I would receive a call when he was about to arrive. Quote was $65.00 to pop the lock. I waited, and waited, and waited some more until I finally called back at 3:14pm, more than a hour and a half after the initial call. I inquired about the technicians arrival and was placed on hold. I was then informed, in less than a friendly manner, that no technician had been dispatched and I had only inquired about a quote. I could not have been more clear that I was in need of service and specifically asked that a tech be sent an what his ETA was. Instant Key was 100% unapologetic and did not offer to send someone immediately due to the mistake. Thank god I was at home and not locked out on the side of the road or in need of immediate assistance. I tried to be discriptive as possible of the experience as a whole so others do not end up in the same situation. I would look for one of the many other professional locksmith services in Jacksonville before putting my faith in Instant Keys.
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emily patterson
Its first come first serve, so I went early to get a new key for my Honda. I had called the dealer and they wanted to charge me $150 for a new key just like the one that was broken. They also said I needed an appointment but didnt have any available on such short notice (not complaining about the dealership. Duval Honda is great and I will buy all my cars from there until they give me a reason not to. Seriously, like the Ritz Carlton of car dealers. Amazing service! Anyway...) At Instant Keys, they offered me an alternative which was to get a new casing for my key that is supposed to be indestructible. And for half the price! So thats what I got, and could tell immediately it is much sturdier. Very happy with Instant Keys and with the product they sold me!
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Unzella Dowell
Omg unbelievable I have not had such great and professional customer service in years Mike was excellent well educated in the work he does such friendly and curtious staff also I would advice everyone that need a duplicate key for Lexus BMW etc check Mike out at instant keys Lexus Dealer wanted $300 for a duplicate key when I contacted Mike he ask questions about the key I needed duplicated he quoted me a price under a $100 I done fell in love with these guys at instant keys my friend has a Lexus and hes going in tomorrow morning for his duplicate key awesome business and customer service way to go Mike I pray God will continue to bless your business because you guys truely was a blessing to me much love god bless
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Black Cherry
Thank you INSTANT KEYS, you guys ROCK!!!! I thank you for getting my car keys correct not once but twice after a local competitor (Mr. RUDE Hayward from economy lock & keys) completely messed up!!! I truly thank you for correcting his wrong. You guys are extremely friendly and pleasant unlike you know who!!! I will continue to do business with you and will be referring you to those in need of your services!!! I am now a customer for life
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suszi Kerr
After having a crazy day with failing computers, this company still made every effort to get to us as customers. Their service was kind, friendly and extremely professional! I would recommend them to anyone. If I was stranded with my car, I wouldnt go to any company other than Instant Keys! As a local Jacksonville business owner myself, these guys went above and beyond and I just want them to know that how much it was appreciated.
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Ashton Volkova
After trips to Lowes, Home Depot, and even my cars dealership, finally I was able to get the right key I needed for my car here. Even in the horrible condition my key was in, they were still able to make a copy. Ill never go anywhere else for anything locksmithing related and only wish I knew about this place sooner! Try Instant Keys first!!
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Brandon Karimi
I had my vehicle at Duval Ford on Cassat Ave where they performed a diagnostic and couldnt determine what the problem is. They suggested two things, neither was the problem. I had my car towed from there to insta key where they fixed it in less than a hour. They have great techs and great prices.
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Patricia Cardona
These guys are awesome. Friendly and helpful. They walked me through every step to get my car computer working. The entire crew there was eager to find a solution to the problem and did it fast. If I ever and I mean ever have a problem again. They are the only guys I will trust. Thanks guys!!
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Sheldon Downs
Was amazing I give this gentleman and his whole company and A+ rading. Literally just left their happy as could ever be. Took him 10 mins to make me two keys even though my original key was snapped in half.. Definetally come here . only paid FIFTEEN DOLLARS! Thats amazing. Love this company
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Meg Austin
I have dealt with this company on a couple of different occasions and they are the best - I got the auto keys/chips I needed, they are competitively priced, courteous and professional, and most importantly, honest and stand by their work. I would not go anywhere else. Highly recommend.
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Sol Rasule
Experience was great! Best locksmith in town. the guy (didnt catch his name) was able to make me a new car key, because mine had broken in half. even after the dealership told me there was nothing to be done. Beyond satisfied! I would definitely recommend and return.
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Anthony Krusel
Very quick, less than 5 minutes to program 2016 Elantra FOB. $30 less than Dredges Lock & Key 1/2 mile away. Im a return customer from 5 years ago when Instant Keys did me right then, too. I can recommend Instant Keys Inc. in Jacksonville, FL with confidence.
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willybowdizzle
These guys have been taking care of our needs for our fleet of vehicles for over 5 years now and theyre always super helpful and knowledgeable. I would definitely recommend going here first, especially for duplicate keys that need to be programmed.
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alhteachus 19
Eric is knowledgeabl, professional and personable. Their prices are reasonable. You will not have a long wait. My husband and I needed an additional key for a Honda CRV. He even provided the remote. Instant Key definitely the best in the business.
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Barbie Abdullah
Instant Keys & everyone on their team I spoke with or interacted with was awesome! I would definitely recommend & will absolutely be back when the need arises! Very helpful & knowledgeable & seem to care about you & your situation. Thank you guys!
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Constance Louis
They are out to get ur money!!! They are nice ppl...but fix ur car with low brand items then want to charge u full price when the cheap items wears LESS THAN A YEAR of purchase! Dont go there unless u need a cheap mid-expensive fix!
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Francisco Fuentes
They provide me a fast and professional car key replacement at a convenient cost. Other locksmith in Jacksonville ask 4 times the cost I pay at Instant Keys Inc..... Thieves!! Very friendly and polite staff. Many Thanks!
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Drive Easy
Weve been using Instant Keys for over 3 years now. They have some of the best prices and Eric has never failed to deliver in terms of service and last minute requests. Highly recommended.