Sunbeam Autobody Inc

7135 Atlantic Blvd, Jacksonville, FL 32211, USA

Address:	7135 Atlantic Blvd, Jacksonville, FL 32211, USA
Phone:	+1 904-725-7272
Site:	sunbeamautobody.com
Rating:	2.9
Working:	7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 8AM–1PM Closed

Location

Photos 12

Reviews 6

Jeremy Payne

Shotty work and very unprofessional!!! I took my wifes car here after hurricane Mathew for damage repair. When they called me to pick it up I thought it was a fast, timely repair. Unfortunately, it was a terrible job. My wife immediately noticed a crease where they didnt buff down the repair good enough and painted over the bad work. There was still glass in the seat due to the busted windshield that wasnt vacuumed good enough. And a mysterious new scratch on the driver fender. The service guy Devin immediately said they would fix these and got what I assume was his manager to come and look. The manager was extremely rude and just said "Well take care of it." No window of time was given to me on when it would be done. Considering I already paid my deductible and my insurance issued their payment I was hoping For a quick turn around. This was Tuesday, Nov. 1st. Thursday afternoon, after no word, I called to check on the status. Devin said it was getting painted and would be ready Friday afternoon. Monday, after no word, I called and was told I could pick it up around 12:30 -1:00 pm. When i got there the receptionist had no idea where our car was and said Devin takes lunch from 12:20-1:30. The rude manager came out, brought the car around and of course the glass was still in the seat and the mysterious scratch was still there. Luckily, the crease was fixed. On the scratch he said it was there when they received the car. I told him it was new, we had no idea where it was from. He said they had pictures of the car but could not provide any from his computer when he looked. Then simply said "bring it around and well get it." Obviously, I did not give them a 3rd chance to screw up. If at all possible, do not take your vehicle to these sorry excuses for the hack job youre sure to receive.

Gabe V

Brought my car here b/c I thought it would be more convenient using my insurers preferred body shop. Unfortunately, this was not the case as I ended up w/o my car for what amounted to 3 weeks for an estimated 3 day job. Ill give them an extra star b/c I think the paint work was really good. The paint matched the adjacent panels just fine, as well as the metallic flakes. However, I feel like this shops attention to detail & craftsmanship is sorely lacking. Panels were not assembled properly, uneven gaps between the panels, missed bumper clips, bolts were not properly torqued. I found scrapes/scuffs/wear marks were on various exterior and interior parts that appeared on the car that were not there before. IMO, this really is evidence of inexperienced techs, or the techs not taking the time needed to prepare and research the vehicle they were working on to prevent any sort of mishaps from occurring during the repair. These issues ultimately led me to drop off the car off a second time. I have picked up the car again, and this time, about 90% of the issues were resolved. This was my first experience with this company, and will most likely not deal with them again. I was genuinely disappointed in the quality of work they showed with my vehicle. Once I addressed them with the supervisor, he did "address" them, but not w/o showing me a negative attitude first. (Funnily enough, I had a coworker w/ a very similar experience w/ the shop located on Sunbeam Ave. He ended up bringing back his truck 4 times).

Christopher King

i was nervous after reading reviews but i had an amazing experience. Someone with Geico Insurance rear ended me and set an appointment for Sunbeam. I dropped my car off and they had the paperwork ready. Immediately gave me my rental car and i was out the door in less than 10 minutes. They told me my car would be ready by tuesday. I called tuesday morning and Sunbeam said it would be ready that day. Again, paperwork was ready and i was out the door in 10 minutes. Very good experience!!

Kiya James

Sunbeam auto repair is the worse place in Jacksonville to take your car for repairs. My car was taken here at the suggestion of the car insurance carrier and my car had more damage when I picked it up than it had when it was towed there. Then when I took my car back to show them the damage the sorry bastard basically said with an I dont care attitude that its not his problem. DO NOT TAKE YOUR CAR HETE FOR REPAIRS

Paul Saf

Took my car for repair, they left my headlight on and drained my battery. Took it back, they re-charged it and then the next day my car would not start. I took it back again, they replaced the battery, then my car came back with a big dent in the hood. Do not use, very unprofessional.

Marco Tinoco

I No recomend it because back finished job.