Address: | 6686 Arching Branch Cir, Jacksonville, FL 32258, USA |
Phone: | +1 904-525-9700 |
Site: | jaxlocksmithservice.com |
Rating: | 3.9 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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John Blitchington
***UPDATE*** The owner has very quickly reached out to me as a result of the review. I let him know my frustration with the technician (sub-contracted) in the pricing and recommendations that took place. He agreed to remove the $24 that wasnt agreed to upfront, which I think is fair. He was very understanding and wanted to make it right. I am updating the stars to reflect the 1 that I would give the interaction with the subcontractor used and the 5 for the service from the owner ***END UPDATE*** Called them because I locked myself out of the house. Once the guy got there, he said it would be $150 just to pick the lock on the garage but if I had to drill the front door, "we would talk about it". Turns out we had to drill the front door which took him less than 2 minutes. This made the price $175. After drilling the lock he said he could give me a replacement for a "really good price". He put on a new deadbolt of the same color in about another 2 minutes and told me it would be $35 for the lock and $40 for labor and that if I went to Home Depot myself, I would have to replace the whole handle. Turns out, all of what he said was not true. The lock he gave me at a "really good price" retails for $17 so he was charging me double the retail price plus about $1,200/hour for labor. I told him to remove the lock and I would do it myself. After that, another "Service Charge" of $24 magically appeared, bringing the cost to $199 for drilling a lock in a few minutes time.
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Gadi Ohayon
I just moved our company to a new office & called this company to come out and give me a quote on replacing the locks in the office as well as replacing the locks on the warehouse doors. Adam was the technician that was sent out, I told him exactly what type of locks I wanted as well as elclectronic door lock for front door. Adam took notes and gave me a good quote. He had the locks changed out a few days later and made spare keys for me at no extra charge. I would definitely recommend to anyone looking to get good pricing with great service.
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nati brumand
From start to finish Xtreme lock provided an amazing experience and product.Adam not only gave my wife and I a great deal on the garage door we wanted but took the time to answer every question we had with great knowledge and customer service. The install team was also very efficient and polite and we had very little downtime during the install. Xtreme lock is by far the best company Ive ever had the pleasure of doing business with. We love our new garage door and cant recommend this company enough!
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Ray Prosser
I would give them no stars if I could. Paid for their service in December when they came to install a new lock. Apparently the lock was installed backwards because the wind blows the door open, and right now we cannot even lock the door and have had to nail a board across it to keep it closed. We have contacted them and they made an appointment to come and fix it, but never showed up! AVOID THIS COMPANY!!!!!!
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Amanda Doyle
Excellent work. Came at the time promised, delivered the service needed, at the price quoted over the phone. So glad I called this company, as a locksmith I had called previously had not been able to help me with programming my cars smart key. Wish I had called them earlier....
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Jo Ellen Wilson
I lost my car key and i didnt have a spare so he came to my car and made me new key he also verified my identity which made me feel so safe. he told me he was keeping information on file and if it ever happened again it would be a cheaper price! Excellent experience!!
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sara loyd
Awesome. Gave me a price and then sent someone right away. He changed the lock in 10 minutes or less and change my garage door keypad combination. No price gimmicks. Honest guys
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Adam Oscar
It takes an exceptional experience for me to write review and Xtreme lock did just great job and I will recommend them to anyone good work thanks for the excellent service!!!!
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Thomas Phillips
Lost the key to my truck on a Sunday. I called Adam and he came to me and a little over and hour after I made the call I had a new key. Very happy with the service.
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robin sidbury
very high priced 120.00 was here for 10 minutes, got here and wanted cash did not want to take company check. next time i will call pop a lock
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Danielle McElwee
Adam arrived super quick!! Great service!! Job was done in less than a minute. Great competitive price!! Best choice! Highly recommend!!
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rafael kutylo
Fast response time. We had our dog inside a running vehicle he got here fast and did the job with no problems. Great price!
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Rich Barrett
No kidding, they responded within 10 minutes at 10:00 PM. Very friendly, courteous, and professional. I highly recommend.
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Nicole Parisher
Very quick, friendly, knowledgeable, and fairly priced. Definitely recommended.
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XxFictionLifexX
Got my car unlocked, less than 5 minutes late at night! Great service!