Address: | 1125 Jupiter Park Dr, Jupiter, FL 33458, USA |
Phone: | +1 561-743-1010 |
Site: | storagejupiter.com |
Rating: | 3.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
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Edward Kidd
DO NOT STORE YOUR VALUABLES HERE! I have stored my boat there for over a year. When the former manager Bob was there I had absolutely no problems. This past year my boat was hit by what looked to be one of the U-Haul trucks judging by the tire marks in the dirt, right under the security camera. My insurance company asked to view the footage but the manager Justin was uncooperative, according to my insurance investigator, saying the camera didnt capture the incident. Come to find out the camera doesnt work. If you watch it, it spins backward and gives a great shot of the wall. Any thieves casing the place would see that. It has been like that for months and months and has not been fixed despite my complaining about it several times. My boat is constantly covered in debris from the trees they apparently cannot trim, and the lawn maintenance crew who, according to JPSS, they cannot stop from blowing all the dirt and debris in the parking lot into my boat. Also, the security street light in their parking lot has been burnt out for several months. My boat is completely in the dark. The current manager there, Justin, told me to call whoever if I want it replaced. Not hell call, he told me to call if I wanted it replaced! A raccoon keeps defecating in my boat and covering it with muddy footprints. Justin says they cant do anything about it. Hey JPSS, have you ever heard of nuisance trappers? Last week, I found my boat covered in mud inside and out. I observed right away that the sprinkler head next to my boat is broken (who knows how long) and has been dumping mud and debris in my boat. Theres more. You get the idea. I complained to the district manager Phil but got absolutely no reply. They are obviously helpless and incompetent. Ill be moving my boat to another facility ASAP. DO NOT STORE ANYTHING HERE! Update: Do not believe these other reviewers. They are probably friends of Justins wife. I have noticed they are bad spellers on documents. Look at how Jackies name is spelled in one of the reviews. What I do for a living, I have never seen that spelling of "Jacqie" in 40 years. Justin goes out of his way to make disparaging comments about Bob, the former manager, who we all loved. Thats the Justin I know. After I posted this review, they parked a pickup truck so close to my boat I cant put the cover on it. When I went to take it out on 12/26/15 Justin had parked a U-Haul blocking me so I couldnt pull my boat out, with the whole back parking lot open if he chose. When I asked him to move it, he told me he was too busy and I would have to come back. Imagine, youre paying $112 a month to store your boat and this jerk blocks it in so you cant take it out and refuses to move it until hes not busy, and with my family in town waiting. Again, thats the Justin I know. I have moved my boat. AGAIN, DO NOT GIVE THIS PLACE YOUR BUSINESS!
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Commercial id Group
We have rented a space there for a few months my wife and I notified them that we are ending our lease. We have to pay for an additional month since we did not give them 30 days notice. So we paid them and was on our way. We are still getting mail from them that we need to make a payment. I said we checked out and paid you an extra month, we are not leasing the space anymore. The young man today 8/04/16 told me... it doesnt make a difference you did not put it in writing so we will just keep on billing you. What non- professional way to run a business. Beware!!!! who ever is running the place now is an unprofessional idiot!
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Melissa Franklin
Terrible costumer service! They are never able to answer any questions over the phone and quickly try and get you off the phone to unconvince you at a time that is more "convenient" for you. Bob was very helpful and accommodating when we first signed up, but every other employee I came across has been rude and had no time for my questions; even though I have been a customer for 1.5 years and have given them approximately $3500 or more of my money! I will make sure that the large amount of influential people in my circle are aware of this.
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Elizabeth Laing
I have rented from Jupiter Park before, and returned because of the great experience. The staff is incredible; very knowledgeable, as well as helpful and, well, just plain nice! There is a good selection of units, and the staff (especially Justin) is very good at helping you determine just how large (or small) a unit you need. Easy access, plenty of carts to help move items back and forth, and their supply area has pretty much everything you may need. Truck rental is a piece of cake, and very affordable. Thanks, JPSS!
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Anonymous User
FRIENDLY MANAGERS, CLEAN FACILITY, ALL OUT GREAT ATMOSPHERE. ITS YOUR HOME AWAY FROM HOME. GO CHECK THEM OUT!! CHERYLS GREAT PERSONALITY AND JOHNS WILLINGNESS TO SERVE YOU MAKE THEM NUMBER ONE IN MY BOOK. THANKS GUYS
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Jacqie Vest
Professional staff and easy access to this location, right off of 95. They were able to beat the competitors price, and that means a lot these days!
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barb arab
very rude and nasty people. found other storage costing a lot less and nicer people. i give it a MINUS 5 star
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Spud Club
Terrible staff and horrible prices in comparison to more reputable companies. Avoid like the plague.
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Phillip Rincon
Great service. This is the only place I go to rent a UHAUL truck.
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Fico Nunez
Friendly staff and convenient with Uhaul trucks
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Danny Dupree
Its great place open 24 hours