Address: | 1109 N 21st Ave, Hollywood, FL 33020, USA |
Phone: | +1 954-920-8886 |
Site: | lifestorage.com |
Rating: | 4.8 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
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Ron Prosky
Horrible experience! I came here on the 1st day to get a storage unit and when I arrived there was one of those signs on the door saying that the office person stepped out and would be back in like an hour or so. Then on the 2nd day I came back and guess what, again the office person stepped out and would be back in an hour or so. Mind you both times, I was there within the stated office hours, yet the office was un-staffed and locked up. So I called the number on the door and asked them to have the manager call me once the office was open (and actually OPEN) and I was assured Id get a call back...its now 3 days later and no call. In the end, I ended up going down the road to Safeguard Storage and got a 5x10 climate controlled for $30 LESS per month and 99 cents for the first month...and oh I forgot to mention, their office is actually OPEN and staffed when its supposed to be! How bout that, novel thought...
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Anonymous User
These people are liars. Called them last week. They said that they would provide free truck use and name your price for first full month. Left my name, email and phone number so that I could be contacted about the size storage unit that I needed. Heard nothing from them. When I called them today they said their specials had changed and that all the things that I spoke to their rep. last week were no longer available even though they are still advertising these specials on Google. Dont waste your time.
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Sharon Kirk
I have had an amazing experience at this location. Cameron and his staff are very professional and make you feel like family. The facility is well maintained,very clean and easily accessible. I am a current customer and a returning customer. The only negative is that I feel they are expensive for an outside unit. Other storage facilities in the near by area have equal accommodations and excellent customer service as well for better pricing and discounts with a/c.
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Dont believe me just watch Gold all in Queen Grill
The manager Alicia must have been trained by the finest available in the storage business! She was very helpful during my time Ive spent with Uncle Bobs and I have recommended Uncle Bobs to 6 other people based off the customer service. Thanks again Alicia for your professionalism and patience considering the times you were busy and remained helpful and informative. I no longer need the storage space but I would come back due to the service.
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Oliver Andrew
The store manager (Alicia Service) was an absolute delight with a real eye on customer service. She was very helpful and went above and beyond to make sure that all of my needs were met. Customer service in general has been lacking in just about every business, it was really refreshing to see a manager that was vibrant, happy and more than willing to help me. To whom it may concern, this woman needs a raise!!! She is awesome!
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Jose Pereira
I would like to inform the plan Manager of Uncle Bob storage the great service I have experienced when I stop by to make an arrangement concern my storage situation, Alicia the person who was in charge with process of my transfer she was so polite, thoughtful, responsible, confident who knows how to handle business and great help. Jose Pereira I was impressed with the servise was given to me. Again thank you.
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Martha Carvajal
This facility staff was great! Both Jaslyn & Alicia took the time out to listen to my needs, understand my situation and offer me the best deal available in town. The location was very presentable and professionally managed. I really appreciate the friendly staff, phenomenal communication and user friendly portal for easy account management. Your Service is Amazing! THANK YOU :)
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John LeBlanc
The management at uncle bobs is exceptional. The friendly staff make you feel blowing $300 a month is worth it. Lol! I have been at this location for 20 years. I must say the leadership team now is one of the finest I seen. The manager Alicia seems to be very customer friendly and proud to be where she is on the corporate leader.
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Al C
I have had several storage units at various locations, here and at competitors. Alicia constantly impressed me with her professionalism and eagerness to help. I would recommend this facility to anyone in need of some extra space. The facility is clean and convenient and the staff has been more than accomodating. 5 stars!!!
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Shango Husani
Im a six year customer with uncle bobs storage. My experience has been great. I enjoy the great customer service and its very convenient to my home. Alicia the manager is very nice when I go into the office to make a payment or ask questions. She very helpful and that makes a big difference in keeping loyal customers.
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ANDHERSON LINDOR
Amount competitors uncle Bobs make a difference as an affordable , neat and clean storage, I would suggested you to try it for your need and at your convenient . I enjoyed the service , you may take the advantage also ...! The genuine , ALICIA ! we cant find enough word to describe the enthusiasm she show !
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KaBraina Moodie
I had an great experience at Uncle Bobs. Tramel( Assistant Manger) was a great help to me and filling out my paper work. He was very nice, kind, and energetic with helping me. He made sure I had everything I needed when I was there . I had an one of KIND experience and I would go back again!!!!!
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Brandy Carter
I am doing this review on behalf of Zephyrin Victor whom is blind. Zephyrin states that Alicia has great great customer service skills and always greets me with a smile. She is always available for questions and is very pleasant. I am glad to have her back. Zephyrin Victor
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N N
Everything went smooth getting a space here. Kharetta is amazing. She goes above and beyond. Extremely helpful, warm welcome, kind personality. Service skills on point. Great & clean location. Ask for Kharetta. Definitely to be recommended. Thank you so much Kharetta :-)
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Serbelio Bu
so the first thing I notice while entering incle Bobs Storage Alicia greeted me as soon as I walk through the door and she had a great smile on her face that lighten up my day made me feel comfortable and welcome. Couldnt ask for more.
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Margarita Taylor
Cameron has,been extremely helpful to me both on the phone and in person. His customer service skills are on point and I would highly recommend this location because of him. Thanks so much Cameron. Keep up the great work!!!
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Roy Ellis
Cant say enough about Leticia Perez (Assoc Mngr). Very professional, great customer care. Worked through the transfer of a unit quickly and cleanly, and even had a helpful recommendation for a restaurant to catch dinner.
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PashiMotorsports
Best storage place ever! And i have tried them ALL over the years! Alicia is the best, always a pleasure being in her presence. Very pleasant and helpful, management is very productive as well. Highly recomended!
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MONI LOVE
Awesome customer service and super clean units. Chad was very helpful and has a great sense of humor! I had no issues and saved a lot of money with the free rental truck the offer. I highly recommend this place.
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Stanton Gaskin
Everything I come into the office Im Always greeted by Alicia and her friendly demeanor. Always a great experience when I walk in to make a payment. I would recommend this facility to all of my close friends.
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Swan Guadagno
Great, clean location! Cameron and Kharetta are great! Very helpful and knowledgeable. Ive used a bunch of storage centers in the hollywood area and these guys are by far the best. Definitely recommend