Public Storage

1301 Dade Blvd, Miami Beach, FL 33139, USA

Address:	1301 Dade Blvd, Miami Beach, FL 33139, USA
Phone:	+1 786-600-2026
Site:	publicstorage.com
Rating:	4.9
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 11

Reviews 10

Author Valda Dedieu

After all the horrible experiences people were having, I notice the sudden spate of "five star" reviews...Fakes? I know so many people whove said this is actually the worst Public Storage facility and Tony Whiteside is well-known as a sociopath; has publicly harassed me and others in full view of the public and in general is terrible. The bathrooms are always "out of order"; the place is not kept clean. Ive had my unit there for three years, always paid up. In July, I paid up Julys invoice on the 5th, traveled out of town on July 21st to visit a friend Ive known for forty years. It was a priority. It proved more expensive than I thought and put my budget out of whack. I notified Robby on August 3rd that AUGUSTS payment would be on August 20th instead of the 5th. At no time was I told that I would be locked out. These people have a deposit, AND have charged me a late fee of $20 already. They invoice you on the 13th of the month before for the next month! I went to drop off some things on August 14th (late by only 9 days), and was told I was locked out. That since the 7th is the cut-off date??? Once I was sitting using my computer, waiting for the unit to open when Tony came and said that waiting time was 10 minutes before, saying I could not "sit" on "his" property. This was after he showed me an empty space upstairs the property a few months before and evidently expected me to get on my knees and... After that, things changed and he started harassing me. I am consulting with CLASS ACTION attorneys since numerous people in South Beach have had problems with Tony Whiteside and, NATIONWIDE with Public Storages unethical business practices. Stay tuned. I have witnesses and have filed with the State Attorney. Next stop, Better Business Bureau. This is just the beginning of their woes.

Jackie Harris

Had an appointment with Tony who over the phone, told me the unit was 4x5. So I had all my boxes packed ready to stack in this 4x5 unit. Upon arriving he told us that the unit was height restricted. First time this was mentioned to me. So this totally ruined my plans because my boxes wouldnt fit in a tiny little locker. Plus it was never mentioned to me that the unit was a locker style and I needed to climb a ladder to get to the tiny space. Then once I got to actually see it I measured and the height wasnt even four feet high. Tony was nothing but rude to me and had nothing but attitude towards me, like he was offended I would dare measure his unit rather than trust his word (glad I did too since he lied about the measurements). Once I told him it wasnt going to work he stomped off to go check to see if there was a non height restricted unit and in the process reprimanded another customer for using too many carts when clearly the woman had a huge amount of stuff she was moving. I decided at that I wasnt going to deal with Tonys Napolean complex and I left. Ended up calling the public storage on 69th st and not only did they offer me the same size locker but with no height restriction but gave me a cheaper deal! Dont waste your time at this place.

Craig Hill

This location is convenient being in the heart of South Beach!!! Ariel goes out of his way to please the customers, very very helpful he even holds open the door for you. Hes a True Gentleman. This guy has upper management written all over him. If you dont promote him soon, Im going to steal him away from your company and hire him. ;-) Also I have had many encounters with Jeff and also like Ariel they lay out the RED CARPET for you. I also want to comment on your Biscayne Boulevard location while Im reviewing your company. Employees at the Biscayne Blvd. location are extremely rude and you need to fix your elevator situation I got locked inside upstairs with no escape and was marooned for 3 hours and called 911 and they couldnt even get me out. Thanks, Craig

Don Wong

I love the Public Storage off Dade Blvd!!!!! Close and convenient and they had the size I needed! JC and Jacob are the most two most enjoyable employees Ive ever had the pleasure of meeting at any PS or other facility! And Ive rented plenty of storage units from PS and other storage facilities and they made my experience well worth it! They were both exceptionally knowledgeable of the promos, availability and costs. Filling about paperwork was a breeze and took very little time. My reservation online assured me that my unit would be available and the final transaction was easy as 1, 2, 3!!! I would definitely recommend this facility to anyone who needs a storage facility on South Beach or anywhere else for that matter! Eric Thee Don Wong

Edward S Manning

I love the fact that this place is on the beach. The guys working are super nice and helpful, as i am sure youve read in the past 70 reviews. so lets just make a list of pros and cons: pro - location, cant beat it pro - staff , feel like family pro - climate control con - too many extra small size lockers in a place that can really use, and afford to pay for larger spaces. its only attracting vagrants. con - hours of operation are limited to 9:30 to 6pm ( ala Miami Beach Code ) i assume that its because of the homeless shelter that it was becoming. con - could use a few more cameras inside the place since they dont have any now.

MONICA JARAMILLO

Un servicio excelente, pendientes de los clientes y sus necesidades, muy amables . Tengo storage en varios Public Storage pero este es el mejor. Tony muchas gracias por tu atención, por recibir a los clientes con una sonrisa. Rebecca tambien es muy amable.

John Dudley

If you are going to pay the high prices of Public Storage in South Beach, please talk to Tony. As a person from America, it was nice to work with someone that can speak English. He actually understood the words that were coming out of my mouth. Second, he knew the answers to all of my questions. This is rare in South Beach. Third, he wont be rude to you. He wont ignore you when you are standing in front of him. He might even say sir or mam out of respect. The other employees? Forget about it! Talk to Tony. He is the man!

Evelin Santos

I am very impressed with the service and the welcoming smile of the managers and also the bathrooms are very clean! Estoy gratamente sorprendida con el servicio amable del personal y el aseo del lugar, especialmente de los baños!

Esmeralda Pineiro

My experience was great! Tony was very nice and helpful and made it easy to get moved in. The only suggestion I have has to do with the use of the carts. Getting them inside the automatic door with all of my stuff on it was a little tricky. Theres a bump to get over and a few of my things fell off the cart. If that was made a little smoother than my experience their would have been 100% awesome. Other than that, great customer service. Thanks again Tony!

jredley

Everything excellent. Good Services and Professional. Rebecca explained everything to me, how it worked, what needed to be paid, etc etc. It gave me peave of mind understanding how a public storage works, what are the terms, payment etc. The storage is clean, access is easy! convenient parking! elevators, refrigeration, it makes it simple to rent space. You have your access code for garage door and elevator. So I give them a 5 strars.