Address: | 640 NW 133rd St, North Miami, FL 33168, USA |
Phone: | +1 305-687-6225 |
Site: | lifestorage.com |
Rating: | 4.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 12–4PM |
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I actually was visiting a friend who was going thru a hard time. Had his things stored here. At first customer service was great. But then they flipped on him. Said he was inhabiting his unit, which was completely false. I know because we stayed in a hotel while I was visiting. Tried to show the managers including the district/area manager. They terminated his lease without cause or any court or anything. It said in his contract that it would resort to default. They said they had rights to do so. I believe they need to update their contracts since they say this is a frequent thing. Also, that area manager needs some training. How does one determine how long you can be in a storage you pay for, if youre only there doing the access hours? And the place was really nice. Sad to say this is something their customers have issues with. SAD BUSINESS PRINCIPLES.
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Rich Doyle
We all know moving is stressful and storage can be too. I am so pleased to have visited Uncle Bobs Store #492. Nicole is the most professional, knowledgable and polite business person I have come across in a long, long time especially here in Miami. We feel very confident that our most prized possessions, namely our family photos are in capable hands and are safe in Uncle Bobs climate controlled facility. We will gladly recommend this company and its staff to anyone looking for a secure place to store their valuable belongings. Thank you Nicole for giving us that sense of security and confidence we are in the right place. R.D. Key Biscayne
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Jeffrey Ghost
I went to uncle bobs storage and was assisted by Nicole. This woman went above and beyond for me and my family. She stayed past closing to ensure my family and I were able to store our things. Normally when stores are closing they watch you with a aggravated look upon there face but NOT Nicole she took her time with us making sure we understood everything. I will definitely refer all my friends and family to uncle Bobs because of Nicole. No other storage compares because of Nicoles customer service thank you so much Nicole you were just amazing.
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misael martinez
Es un muy buen lugar en el que te prestan muy buen servicio al cliente ( NICOLE BUNTIN ) me ah ayudado desde el principio hasta ahora, estoy muy agradecido y muy feliz con tomar la decicion de elegir este lugar como mi lugar seguro donde dejar mis cosas GRACIAS
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Hermione Francois
Today 4/20/2016 I went to Uncle Bob due to the bad service that I received from the so call Professional Storag 2151 N.E.163rd St. North Miami Beach,Fl(REALLY) theirs nothing professional about these people at this location but think God they closed. I met Nicole who was very -very sweet and patience took her time to show me around and the different units that she had available. Because of her friendly service I will stay here and I am very much happy with her and the location as well very (CLEAN ).
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Paola Celpa
OUTSTANDING!!! Unbelievable that I would have such a wonderful experience renting a storage space. I have honestly heard such nightmarish stories that I dreaded renting a space. This was actually first long term (6 months for me was a long time without my belongings) rental. Nicole was just wonderful from beginning to end! I cannot say enough good things about my experience. I thoroughly recommend this self storage! Kudos !!!!
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Ashley Moore
I went with my grandmother to rent a space and the lady Nicole was REALLY patient because my grandmother had her showing her so many spaces(my grandmother is VERY PICKY) but Nicole didnt even get mad she honestly wanted to make sure my grandmother not only loved her space but it wasnt too far from the door which was also important for my grandmother. Hope she gets recognized because she is awesome!!!!! THANK YOU NICOLE.
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akira adderly
Came in to look at a storage space and was greeted by Nicole the manager and she explained to me the different storage options available. She also reassured me that my belonging would be safe and secure. She was very welcoming and so nice with all the questions I had. This place is so nice and innovated. I cant wait to return to rent the space we spoke about .
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Charles Bello
The level of customer service and satisfaction at this location is amazing! I had the privilege of being assisted by Vonnie, who answered each question with confidence and made my rental process seamless. She informed that she would follow up and was astounded when she did. Great prices and the location is safe. Highly recommended.
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Emmanuel Edwards
Ive never in myself received such impeccable costumer service from a storage unit. Nicole is one of the most nicest individuals I meet. She made sure all my packages was delivered to my unit. Plus she even alerted me when my package was delivered that day. At this Uncle Bob location your not just friends. Your family!)
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Christian Boccaccio
I had a great experience with Uncle Bobs! Vonnie assisted me with the move in process. She was very friendly, professional, and was extremely helpful. The process of moving in was incredibly simple. The price was right too. I would highly recommend Uncle Bobs to anyone looking for storage space!
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Maya Nation
I would recommend this facility to anyone.. The prices are great, the service was excellent and the Young lady that was there took the time to show me around to make sure I was satisfied and I just adored her service and kindness from the time I walked in the door till I left..
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yamiley joseph
Just signed up for this storage space and the representative Nicole was just amazing! She was very pleasant, patient, had great customer service, and provided so much info! I definitely recommend if anyone is looking for a good storage space definitely check them out.
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Leah Stein
The staff at the storage place was very informative, professional and friendly. The storage place (LifeStorage in N. Miami) was clean and easy to get there, and you can park inside to unload your things. There was an elevator and it was safe for my valuables and me.
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Andre Sears
Outstanding customer service from Nicole!! She explains everything fluently and make you feel comfortable she goes above and beyond , she is so nice, I will advise everyone to come here if you want your stuff to be put in storage with great customer service.
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Julie Fliegenspan
The facility is clean, feels safe and the staff were kind and helpful. Vonnie was incredibly accommodating and knowlegable. She helped me troubleshoot all of my concerns and also helped me choose the right unit for the amount of items I had.
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Sharlene Rodriguez
El lugar es bien limpio. Y la señora de la oficina es muy amable y nos dio mucha informacion.
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Tiger West
Vonnie was A great help when it came to finding the right sized unit to store my things. She showed me multiple units and after some indecisiveness (on my part) and a lot of patience (on her part) we found the perfect unit.
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Tanya Jackson
Very clean facility. Amazing staff! Very helpful. Cheapest place with substantial customer service and adequate space. A must have if you need storage. I highly recommend!! Vonnie is A1! A lot of options to choose from
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Maria Leonor Martinez Rengifo
very clean, well managed and served. I would rent space again if necessary. Unfortunately the building is kept so nicely and its staff so positive, that the demand for this particular location has made prices go up.
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Cecilia Santiago
Great Customer Service from Walbert, he answer all my questions & took his time explaining the storage policy. I will recommend this location to others and is the best priced storage in North Miami, Fl.