CubeSmart Self Storage

19500 W Dixie Hwy, Aventura, FL 33180, USA

Address:	19500 W Dixie Hwy, Aventura, FL 33180, USA
Phone:	+1 305-931-6031
Site:	cubesmart.com
Rating:	4.8
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM

Location

Photos 66

Reviews 16

Gladys Loya

Cuando alguien busca un storage no solo busca precio favorable al bolsillo del cliente, busca comodidad, orden, aseo, seguridad y un personal que te atienda con respeto y gentileza y la verdad eso y mas hemos encontrado en CUBESMART Self Storage, 19500 W Dixie Hwy son realmente excelentes, no solo te atienden....de verdad se ve la preocupación porque quede uno satisfecho, agradecemos a todos pero muy especialmente a HENRY LOPEZ, es un joven muy atento y servicial es muy profesional, también a YAMILE VALDEZ, su jefe debe sentirse orgulloso de tener empleados como ustedes.... muchas gracias,

Matthew Marmor

Standard as far as the rental process goes, But one thing that really tarnished the whole experience for me, which happens to be a pet peeve of mine. Dont offer something like a great deal if that something is not going to be readily available, for example theyre moving truck. If its something thats very rarely available say so on the rental day so the customer can make plans accordingly, dont get somebodys hopes up and then tell them. "sorry the truck wont be available until a week or two from now. Tell the customer in advance for example when youre saying, "you can get the truck for $10 for the first day for new renters, oh but the truck wont be available for this amount of time and isnt available very often". Then at least I could plan ahead or I would know not to even bother with this so-called great deal. So now at least for the people who read my review, will be informed on there so called truck rental deal.

Heavenly Inspired Cake Creations

My experience at this location was all that and more. I am so happy to have run across this storage site as I was driving by. Here is a company that knows the meaning of true customer service. I had the pleasure of encountering a wonderful and pleasant person like Yamile. She is the property manager at CubeSmart and she is very professional. I would recommend this site and CubeSmart the company to anyone who asked just on the very pleasant experience Ive had there. I want to thank Yamile for all of her help in making my finding a storage space as pleasant and hassle free as possible. This is my new go to place when I need to store my things. Its clean and safe and the staff there are very professional and hospitable. Thank you again Yamile ☺☺☺☺ Im one happy customer.

James K

This is a beautiful facility. That is why I am giving it 3 stars. I found the entire process today to be very slow and tedious. It took almost an hour just to sign the paperwork to "borrow" the truck, and it was a ridiculous process! Also, they made me feel like I was renting out some sort of high end sports car, and really made a huge deal about everything. The manager Yamela, who seemed nice at first, had a way of talking down to me. She did this on several occasions, and she treated me like an untrustworthy child. It was really the tone that she used several times to let me know that SHE was in charge. I completely understand that they have to run a tight ship and a clean facility, but she needs to work on the way she speaks with people.

Donna Bandar

We went to 2 Public Storage facilities in same area but employees were just rude - place appeared deshuffled, unsafe, uneasy - disorganized, messy. Chaotic if you will. I saw CubeSmart while waiting for a car wash and gave them a call - they were so friendly and genuine - we drove over - told them what we needed - the place was a breath of fresh air - super organized, clean, secure, Yamili ? was over and above helpful - patient, right off the bat we were comfortable with the facility, her, the unit - though we only need the unit for a short time - I would use again if need be and I will certainly refer this facility to anyone in the market for storage. It was a total pleasure on all levels!

Marina Rosas

Agradecida por la atencion y servicio. Siempre que necesite informacion o ayuda estubieron alli para mi. Ademas los precios exelente a comparacion a otras companias. Los recomiendo altamente. I rate it 10+

Ken Magny

Ive looked around town for a storage facility and I always find myself coming back to this location. The price was definitely better than the competitors for the same size unit I was seeking. The location is not only convenient for me but the best thing is customer service. The staff here is always willing to work with me; specially when I need to get a larger unit or move to a smaller size. The experience is painless.

Philip Pacheco

Ive used CubeSmart since relocating to Aventura from South America in April 2014. The facility is located very close to where I reside and that is a Major Plus. It is very clean, well organized and the Staff is Courteous, Knowledgeable and provide Excellent Customer Service. I always enjoy our interaction when I am dropping off or picking up. GREAT JOB GUYS!!

Big J

Nice clean facility. I also like that the parking is covered underneath, plus the elevators are very close and easy to access from the car. Plus the staff in the office is very friendly, and very accommodating and helpful. Especially the manager Regina! They are top of their game at this location. I highly recommend CubeSmart, especially this location!

Anonymous User

Not only was I treated with friendliness and shown different size rooms to compare, but they also reserved the room until I needed it, helped me get the lease signed and pay by credit card all by phone and fax, and on top of that gave me a promotional rate for new customers of 50% off the regular price for the first six months. Cant beat that..!!

Michael Leondi

Moving from the west coast was quite stressful and storage was a necessity. The CubeSmart folks in Aventura were courteous, knowledgeable and accommodating. Notwithstanding the size of the moving van and time necessary to unload/load, the facility easily met our needs. Thank you for making one aspect of our move relatively painless...

Heather Glassman

I am very happy with CubeSmart storage..the facility..and the level of customer service I receive! The staff...Yamile...Regina...and Henry..are awesome! They are always nice friendly and helpful and the place is very safe and always immaculate and clean! I would refer CubeSmart over and over again to all of my friends!!

Carol Alexander

We met with Regina. She was knowledgeable and was able to answer all of our questions. She was enjoyable, making something that is not a great thing to do, actually a great experience. We reanted a 10 x 10 and she finished the paper work in a short period of time. Great experience, great employee! Carol

Maria Mariner

The staff has always been very nice and helpful with me. Today i needed to throw some things away and they saved me a trip to a public dumpster by allowing me to use theirs. Place is always clean and seems secure. Ive been 6 months with them and havent had a problem.

Andrés Fernández

Ive had a great experience with this CubeSmart location; the staff are friendly and helpful, the facility is clean and organized, and the prices (at least compared to other self storage facilities in the area) are reasonable. No complaints so far!

Alexander Paulus

it was a wonderful experience the facilities are very clean and well organized the coffee touch is great and the attention of Yamile and Henry were the best we always felt like home and it was so nice to come here. Congratulations for a good job