U-Haul Moving & Storage of Margate
| Address: | 1700 N State Rd 7, Margate, FL 33063, USA |
| Phone: | +1 954-973-2440 |
| Site: | uhaul.com |
| Rating: | 3.7 |
| Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–8PM 7AM–7PM 9AM–5PM |
Location
Photos 1
Reviews 49
A
Anonymous User
Worse place ever.. I made a reservation online and at the time of pick up they told me that they didnt have the size truck I reserved..plus the truck they gave me had the wrong miles from the contract to the actual dashboard.. so I noticed it before I left the premises and went back in so the manager could fix the mistake..she said she cant but she was going to add a note to the contract with initials so I dont get overcharge..than next morning I receive the email with the receipt and I notice that I got overcharge for those miles..I contact customer service and now am supposed to wait 48 hrs for an answer..customer service sucks..and everything about that place..please try other options this location its useless...
MI
Miguel Garcia
Uhaul was totally unprofessional, didnt have the truck I reserved 1 week in advance, just got an email confirmation but no call or warning there was no truck. Looks like they just overbook and dont care about their customers, I was told the "email with the guaranteed booking confirmation" was only a place on a wait list and tried to convince me this is "how things work". What a joke, this is not the first time Im renting a truck. Lost half my morning trying to find a truck (Pensky got me my 26 truck within 3 hours). NEVER, NEVER renting from Uhaul again.. VERY UNPROFESSIONAL.
NO
None Names
The odometer was broken. I know I only drove about 55 miles, but when I returned to the lot to return my truck it said I had driven 78 miles. You can bet I was charged for all 78 mikes too. I was also given the truck with 1/8th of a tank of gas. They said I had to return it with the same amount of gas, but stopping to fill the tank before I even got to my house was a huge interruption in our schedule for the day. The truck was very clean and ran well, but it wasnt worth the headaches.
LE
Leon dean
They hooked up my hitch wrong which damaged my car bumper waited and hr+ for roadside assistance they came fixed it then a day later the trailer lights went out so I had to wait for 2+ hrs at a sketchy gas station in the middle of nowhere for roadside assistance now its been over a week and half now Ive been trying to contact them and I cannot Im always getting a different number to call or the manager is always doing something and everytime i left my number and they wont call me back.
LU
Luke Otfinowski
Good experience. The staff was a bit preoccupied but otherwise very helpful at the initial rental. The truck was in great shape and clean, but it turns out that during the previous inspection the hood was not properly closed. Luckily it didnt snap open! Overall, the process was very smooth, quick and efficient. Take it slow and make sure your paperwork and the truck are in order, and youll have a pleasant rental.
A
Anonymous User
Before going i read the reviews but i didnt think it could be that bad. Well, it was. We got overcharged, it seems they always find a way to charge you for additional stuff they have not disclosed when you book the truck. Be aware!! I regret not going to the U-Haul on Wiles Rd. a little out of the way but totally worth it.
A
Anonymous User
I called and ordered a trailer hitch. It was in on the day that they said it would be. They called me to see if i could come in earlier. I showed up today and I was helped as soon as I walked though the door. They installed everything in under the time they told me how long it would take. thanks Uhaul staff in margate
AL
Alex Monterey
The manager is a total you know what. Donald. Don is his name. Avoid at all costs. I have never experienced worse customer service not just for a moving company but for any company at all. The location shouldnt be closed down, he should just be fired immediately to save Uhaul further embarrassment.
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N Ruzad
Very unprofessional staff. They Dont lift a finger to help. Truck was supposed to be ready, but wasnt even on site when we arrived for pickup. Delayed service cost us extra with the movers waiting for us. Overall very poor experience. I do not recommend their services.
AV
Avi Nieuchowicz
Disgusted with the General Manager, Don. Discriminated against me for my age. My money is the same as everyones, I hope this business falls to the ground. Rent a truck from Home Depot before you come here, may God bless the employees under this disrespectful SOB.
CA
Cameron Kasler
My first time renting a truck to move and I was apprehensive but the staff was extremely helpful, Jennifer and Justin were a big help. They explained how the pricing worked and explained all the features of the truck. Made moving day sooo much easier!
NI
Nick Catania
no one answers the phone here. When you do get him on the phone and ask him a simple question like do you have any boxes They put you on hold to go check and dont come back. Thats real good customer service uhall way to go
CA
Carlos Printe
There was a wait but I was able to cut the time by completing most of the process online. Same thing with the return. Their online process makes it extremely practical to rent.
DA
David Wilson
Best moving truck experience ever. I was in and out with a truck in 10min or less on a busy Saturday. The truck worked fine. The return took less than 5 min or less.
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Ivelisse Bordas
The employees really helped me when i needed. Gave me good deal. And more time and miles without charging me extra. I always use u-haul for my movings.
TR
Tracey Dunn
Very clean. Employees were very friendly, helpful and professional. Very organized. Have gone back as a repeat customer.
A
Anonymous User
One of the nicer places to do business. Have dealt with them on the phone and in person - always polite + helpful
WI
winston webley
The best U-Haul I have ever visited great customer service I was shocked how nice they were.
RO
Ron Bova
I agree with the others. The General Manager is ignorant and difficult to deal with
JU
Juank Severino
They have a little bit of everything, but the assistant manager is not that nice.
KE
Ken Connolly
They had what I needed, they were open early, and were very friendly and helpful.
LI
Liz Torres
I just called for a hitch and installation pricing and $400 is ridiculously high
JU
juan calle
the manager is so rude, stay away from this location. bad customer service...
FA
Fabian Crooks
Great place to store all your things. Also great for renting moving supplies.
FR
Franklin Diaz
Fuel check and miles before departure,Take photos so they do not steal you.
RA
Randy Pereira Ojeda
Small store but you can fnd everything that you need for your movement.
CA
Cara James
Absolutely disrespectful workers. Never go to this location!
LA
Larry Pluhar
Great service. People are very friendly and helpful
MI
Mike Samuda
Clean friendly but they need more product knowledge
BE
Bernard Jean
Always very busy. Pricing a bit high for storage
RO
Rohan C
Well equipped location and plenty of trucks
DO
Dominick Catena
Easy on line check in Belinda was awesome!
TY
Tyler Mcguirl
Rude as hell place should be shut down
VA
Vahid R.
Waste of time no customer service..
A
Anonymous User
Too expensive for out of state
RO
Roxanna Ebanks
Great service... very helpful!
A
Anonymous User
Nice people, big availability
A
Anonymous User
Excellent customer service!
A
Anonymous User
Friendly staff fast rental
A
Anonymous User
Friendly sales associates
PI
Pierrette Jules
Great customer service.
RI
RiDell Cassy
Always professional!!!
DO
Donna M. Singh
Very polite and clean.
PI
Pierre Paul
Quick fast service
BR
Brian Robinson
Friendly service
SA
Sampathkumar Ganesan
Good services
RO
Roxana Santa
Great service
A
Anonymous User
Great service
NI
Nigel Antonio
Awesome guys
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