Premier Carpet Cleaning

3144 Twisted Oak Loop, Kissimmee, FL 34744, USA

Address:	3144 Twisted Oak Loop, Kissimmee, FL 34744, USA
Phone:	+1 407-677-0464
Site:	mypremiercleaning.com
Rating:	2.5

Location

Photos 1

Reviews 11

Teresa Heath

I had my carpet cleaned today in my home. Matt was the technician. He worked very hard to get the carpet cleaned in my home. Before he left, they looked really great ! I was happy ! Then, about 4 hours after they had been drying, all the stains came back and some that I dont recall being there originally?! Is that even possible?! I took several photos. I have one photo taken right before I paid Matt. Hours later I had taken 8 photos to show the various locations of stains. I googled "why do stains "reappear" after carpet cleaning and the floor is drying or dry?" I found out that if too much water is used during cleaning process and gets down to the bottom of the carpet and the padding it can "lift" up deep stains and bring them to the surface of the carpet after it is dry or almost dry. Not sure what to do now...

Sahar Abdulaziz Almasoud

They told a price that was different than when the person who did the cleaning gave. When I called them they told me for a small sofa for 3-4 people as "L"shape, the price is $29, however, when the person came he said no, you need to pay $69 because it is sectional sofa. I had to do because there was no more time to cancel and find another company because I have visitors who are coming tomorrow. The dirty spots still their even if they were easy to go based on what he said. They are not professional and I will not get them again and will not recommend them to people because they were playing around the actual price. Be aware and try to find other companies other than them.

Damian diaz

Scammers to the max! they mail "specials" of $7.95 per room and after confirming the price 3 times with them, the day they show up and tell you the price is actually double that bc you have a "special" carpet. my carpet had no stains yet he said it had many, all I wanted was a simple cleaning!!! stay away from this company/ I would rather pay more to get the job done to a company that is honest and trustworthy than these crooks

Tommy Harris

Curtis did an amazing job, was very professional. Job was done pretty quickly and wasnt too expensive...it was a tough job previous owner had 2 big dogs. He pulled so much dirt, dander and dog hair it wasnt even funny. The smell of dogs is gone. And the carpets look brand new! Everyone i spoke too was very nice and never once did i feel pushed into products or services. Ps recommend to use Curtis!

Anonymous User

SCAM!! I was quoted $56.95 for 6 rooms and $25 for our couch/loveseat. The final bill was $576! I almost collapsed. It would have been to our benefit to just replace the carpet. The owner showed up and could barely speak English. And on top of that, he was extremely rude! As far as the quality of work? Not impressed. The house stunk like a moldy basement. My advice is to stick with the pros.

Brad Jones

I wish I could give them no stars. The owner is a crook and extremely rude. They do not own professional equipment to clean the carpets correctly. They lack training, skills, and experience. they perform bait and switch with their coupons, they have hidden charges for fuel and credit card fees. Aggressive and unprofessional owner. Do not use them, you will regret it.

Karen Rendell

Had a very good experience with this company. David was approachable and competent. Had early reservations about power of non truck mounted equipment but a good all round job ensued . Price was well below other quotes but could not see any short cuts taken so happy with the job done. Thanks David

Maria Roma

scam artists. they quote you a cheap price and after the job is done they add so many hidden fees you will end up with 5X the amount you were going to pay for. Be aware!!! rude and incompetent people who are not professional at all. they need to be reported to the BBB.

Adam Bowling

High pressure, poor service, lousy job, angry awful customer service. Im astounded that the Val pak company associates, no more Val pak for me.

Anonymous User

I have used these guys a couple of times and have been pleased with the work and especially the prices. I would use them again.

Anonymous User

would not recommend.