Miami Hi-Tech Body Shop Inc
| Address: | 7368 SW 42nd St, Miami, FL 33155, USA |
| Phone: | +1 305-264-7455 |
| Rating: | 2.7 |
| Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM |
Location
Photos 1
Reviews 6
CA
Carmen Alcaza
I would not recommend this body shop at all, the first thing I didnt like was that they almost never return none of my calls. Then at the end, they called me saying that the car was good and ready to be picked up, when I get in the car and I start driving the first thing I noticed was that the steering wheel was turned 45 degrees but yet the wheels was straight--they didnt do an alignment. I am thinking to myself, "didnt they said it was ready?", I mean something like this is obvious even to the naked eye that something is wrong...When I went back to tell them, they just started to give me excuses, stating that the insurance didnt pay for an alignment and that for them to fix this they would had to send a request and wait for an approval that could take 48 Hours. This is all after I had returned my rental car, because they told me the car was "Ready". Come on!! isnt that common sense!? How come you can say a car is ready, make me return my rental, and yet you have a steering wheel that is turned 45 degrees. R they joking??? is that a way to treat a customer? If the car needed an alignment, they should have contacted my insurance way before making me return my rental and telling that the car was ready. I told them that I didnt what the car like that, that I wanted it fix no matter what--I wanted my car the same way it was before--how can they have the guts to try to gimme the car in this condition. Luckily I had a friend that pick me up and dropped me off, because they wanted to give me another rental and make me pay for it too...in conclusion this guys suck, they have no common sense, or they are just trying to screw you at all cost.
MI
Michael Fernandez
Theyve had my car since Monday morning, theyre fixing a 1 in scratch, they have told me the car is going to be ready 2 days in a row and put me off until Thursday, they said 12pm it will be ready, I call to follow up and I asked to speak to the manager at 9am by 2:30pm, 2 and half hours after its supposed to be ready I still dont get a call back from the manager. I finally get ahold of Eric the "manager" and he says the car will be ready at 3pm. I asked him what time they closed so I could leave work early and pick it up, he said 5pm .. I asked what time they closed becuase it seemed early and he told me 5pm, I check online after and it says 6pm. I get here at 4:30 and no one knows anything about the car and its still not ready, the manager Eric gave me petty excuses and started lying and telling me he told me between 3:30 and 4:30 .. well it was 5 minutes to 4:30 and the tech doing the work wasnt even working on getting my car ready. Its not 5pm Im sitting here waiting and my cad is still not ready and Eric has yet to face me or apologize for the delay or anything.. the place smelled like crap and looks very unorganized. Terrible experience, theyre liars and have terrible customer service skills. Gave me back my car with a dead battery. Dust particles in the paint .
RO
Rosmel Jr Sosa
.................................NO GOOD ................................. Everyone be aware. This company will scam you for all youre go! They did it to me by giving enonous information. I was told my car would not incuir any charges to me, but here I am $ 2000 out of pocket. Get everything they tell you in writing...!!!! Es un pesimo lugar la atención a primera vista es buena pero son unos estafadores y su unico objetivo ee robarle el dinero a las personas, si pudiera le diera cero estrellas, son los mas estafadores de todo miami, no le recomiendo a nadie este horrible lugar
GI
Gillian Wooldridge
Fantastic experience! The front desk staff was amazingly helpful. I was very busy during my brief stay in Miami and Natalie was beyond awesome when it came to making follow up phone calls and confirming information with my insurance company and the adjuster. I was even more impressed by the honesty of the staff and owners. Without going into too much detail, I had an expensive personal item accidentally left in the vehicle and couldnt find it when I went to pick my vehicle up. I told the manager about it and he talked it over with the mechanics who said they had seen the device and one of them put it in the console and didnt check on it again. The owner said their guys should have been more cautious with the security of the vehicle and while they had never had an incident like this happen before, he covered the cost of the item so I could purchase a replacement. I have NEVER experienced such incredible customer service although Ill definitely be more careful in the future! It could have been so easy for the mechanic to deny he had ever seen the item but he did the right thing and I am so grateful for it. If youre looking for honest and good quality service, you should go to Miami Hi-Tech.
AN
Annette Balestra
My car was at this shop for 50 days, Jan 14 though March 4. They blame the insurance company for the delay and did show me proof that Progressive facilitated the delays as well. The front desk staff were all very sweet and as attentive as they could be, no complaints there. The manager, Eric, was pleasant, but like most body shops, they tell you it will be ready one day and its another month before it is actually ready. When I was dealing with Mario at the beginning he would call me to give me some sort of updates but that stopped quickly, after 2nd week there. I asked the receptionist several times to have the owner call me to discuss my situation but I never received a call back from the owner. I was unhappy with the whole process and the time it took to get my car fixed, something that should have taken 2 weeks max took nearly 2 months. I will be reaching out to my insurance to figure out what happened on their end. I really wanted to like this business because the people working there seemed very sweet, but based on the experience I had, whether because of them or Progressive, I still would not recommend them.
MA
Mar Bar
Took way longer than the estimated time frame to repair 2k of damage. Had to go back 3 different times because they said car was done and they did half as jobs. Forget about dealing with the manager, hes always out to lunch for the whole day. Just standing in the office you will realize how bad this shop is from all the complaints the secretarys have to deal with and cover up. In the end i was so pissed that i took the car and will end paying out of pocket to get it done correctly. Paint and clear was horrible, charged me to recondition the factory wheel where the car was hit and was never done, pulling out of the drive way i almost crashed because car pulls to the left and shakes like crazy with steering noises. They obviously never did an alignment or check the steering for possible additional damage for a car that was hit on the front tire. I really dont know how this shop is still in business. If you can avoid it do so at all cost!!!! Insurance says they wont pay additional so its pay out of pocket or take them to court!