Address: | 10301 NW 50th St #108, Sunrise, FL 33351, USA |
Phone: | +1 954-748-9902 |
Site: | browardcollision.com |
Rating: | 4 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Trevor Sparks
Travelers insurance company recommended my mom to Broward Collision Inc. We had our rear bumper resprayed and repaired due to someone rear ending us. When we received our car back, the workmanship was terrible with fisheyes in paint and orange peel in multiple areas. We complained and they resprayed the bumper again. This time the bumper was not much better, still with a couple of fisheyes. Now, we have a loose screw or something in her trunk that rattles every time we open and close our trunk and its a brand new 2016 Kia Optima we bought less than a year ago. To top all that off, we had to contact Broward Sheriffs Office and BBB (Better Business Bureau) due to someone stealing a pair of my fathers Ray Ban sunglasses he has had for over 25 years (he literally bought before I was born and never removed from our families cars since then). We gave the management multiple opportunities to resolve the situation. They even stopped returning our phone calls when requesting higher management. My father stops in today on 5/02/2016 to speak with the manager and he literally told my father, on our door it states "remove all personal belongings before leaving", what a response right! Never once was my mom told this and why would she have to remove everything from her own car? My fathers Ray Bans were stolen from the top center holster on the cars ceiling and not exposed but only to the workers here at Broward Collision Inc. This is NOT a recommended shop! Also, we cannot forget the second rental car, a Lincoln SUV that she paid extra for was filled with cigarette smoke from the previous driver (smelled all weekend) and never vacuumed. Is this really how you treat my mom?
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Berlinie St Fort
I had the ABSOLUTE WORST experience with Broward Collision Body Shop in Sunrise! They held onto my car for TWO months and kept giving me wrong completion dates, knowing that my vehicle would not be ready by their expected time. The date was changed over 10 times! You can imagine my frustration when I get my hopes up only to be continually let down. They showed no concern for the amount of time they were taking to fix my vehicle nor did they care that my insurance stopped paying for my rental after the first month so I had to go out of pocket for the second month. They continually blamed everything on my insurance company when my adjuster was out there 2-3 times a week working with them. This company is just a big mess! Honestly. For the amount of time they took, you would expect my vehicle to be in “pre-accident” condition right? WRONG!!! MY BUMPER WAS POORLY SLAPPED ON TO THE FRONT OF MY VEHICLE AND THERE IS GAP BETWEEN THE LEFT HEADLIGHT AND THE BUMPER. I went back so that they could fix it and I waited over an hour just for them to hand me my car back the same way I brought it in that day. I WAS PISSED! Not to mention, that ladies at the front desk are also unprofessional. They appear to be nice and give you fake smiles when you walk in. But behind the counter they exchange vulgar language and talk about how certain customers are calling in and “bitching” at them…. Go figure. People, go spend your money somewhere else for quality work.
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mary wesolowski
Ill never forget the feeling when my car was smashed in by that truck that ran a stop sign. Luckily no one was hurt, except for my favorite car I have ever owned. I looked at my car and was instantly heart broken. Then came all the calls I had to make to figure out what to do with my mangled car. I was recommended to go to Broward Collision by my insurance company. I had a good feeling about the shop when I researched them, but that feeling was multiplied ten fold the moment I walked thru the door at the body shop. I was greeted by numerous people who all were so polite and compassionate, just as I had read about online. I was given a time frame of when to expect my car to be fixed and back on the road. Then I got a call from Randy telling me my car was going to be ready 2 days earlier then projected. When I picked up my car somehow the magicians had managed to put my car back together and to my surprise my car was completely detailed and washed. I felt it absolutely necessary to tell everyone about my experience at Broward Collision. I highly recommend that if you need a body shop, you put your trust into the Broward Collision family. Thank you very much to the entire team at the shop for your knowledge, compassion, and expertise on not only vehicles, but people too which is rare in south Florida.
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Claudia Rivero
Mi experiencia con este lugar a sido pésima ,peor no pudo a ver sido ,con decir que se tardaron 2 meses y luego me entregaron el carro todavía con daños lo cual tuve que regresarselo ,además cuando al fin luego de 3 meses recojo mi carro y me doy cuanta que me le cambiaron mi batería nueva ya que mi carro solo tiene un año de comprado (lo compre nuevo) y le pusieron una batería que me dejo el carro casi sin poderlo prender y comprar una nueva , eso no se hace . Ahí les dejo la info para que no caigan en sus malas mañas Broward collision!!! Que pena pero es toda la verdad ...
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Vincent Vega
I trust google and I rely on peoples reviews and experiences, when it comes time for me to have to spend money on my possessions. I must say that the reviews and experiences that people have had in South Florida in the body shop business absolutely scared me. Until I came across Broward Collision. I did my research on them and I trusted what I read and dropped my car off at the shop to be fixed and repainted. When I walked thru the doors, I was instantly greeted and treated with passion, just like I read. I was given a very fair price for the amount of work that needed to be done and a reasonable timeline of how long it would take. When I came to pick up my completely restored car, my jaw dropped from awe of perfection. What I read was true and I have to share my experience. The entire team at Broward Collision deserves a huge pat on the back. I highly highly recommend Broward Collision for any job, big or small. Thanks a million team, you all are GREAT!
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Mizz Kay
The worst experience. The company had my car for over a month. A 2 week job turned into a month. The manager could care less about the numerous date changes for my completed vehicle. I was to just "understand that it is a process". He rarely returned phone calls because "as a manager I dont usually talk to customers". Save yourself the time, aggravation, headache and money! My car is actually worse now than when it went in. They "fixed" the aesthetic but did ABSOLUTELY nothing regarding the "nuts and bolts" under the hood and I have the paperwork to prove it. I really should have checked the reviews before I came and not taken the referral from the service department at Coral Springs Honda. There are actually more repairs that now need to be made. The "warranty" is null and void because it isnt helping me in anyway shape or form. I would not recommend anyone utilizing this establishment.